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https://github.com/django-helpdesk/django-helpdesk.git
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Reformat ticket page and show in which ticket it has been merged to
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@ -22,16 +22,20 @@
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{% block helpdesk_body %}
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{% if helpdesk_settings.HELPDESK_TRANSLATE_TICKET_COMMENTS %}
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{% comment %}
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<div id='translate_dropdown'>{% trans "Translate ticket comments into" %} </div>
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<div id='translate_block'>
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{% endcomment %}
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<div id="google_translate_element"></div>
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<script src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script>
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{% endif %}
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{% include "helpdesk/ticket_desc_table.html" %}
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{% if ticket.merged_to %}
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<div class="card card-body bg-light">
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<h3 class="text-center">
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{% trans "This ticket has been merged into ticket" %}
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<a href="{{ ticket.merged_to.get_absolute_url }}">{{ ticket.merged_to }}</a>
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</h3>
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</div>
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{% else %}
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{% if ticket.followup_set.all %}
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{% load ticket_to_link %}
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<div class="card mb-3">
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@ -41,7 +45,7 @@
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{% for followup in ticket.followup_set.all %}
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<div class="list-group-item list-group-item-action">
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<div class="d-flex w-100 justify-content-between">
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<h5 class="mb-1">{{ followup.title }}</h5>
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<h5 class="mb-1">{{ followup.title|num_to_link }}</h5>
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<small><i class="fas fa-clock"></i> <span class='byline text-info'>{% if followup.user %}by {{ followup.user }},{% endif %} <span title='{{ followup.date|date:"r" }}'>{{ followup.date|naturaltime }}</span>{% if followup.time_spent %}, <span>{% trans "time spent" %}: {{ followup.time_spent_formated }}</span>{% endif %} {% if not followup.public %} <span class='private'>({% trans "Private" %})</span>{% endif %}</span></small>
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</div>
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<p class="mb-1">
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@ -87,9 +91,6 @@
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<!-- /.card -->
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{% endif %}
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{% if helpdesk_settings.HELPDESK_TRANSLATE_TICKET_COMMENTS %}
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</div>
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{% endif %}
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<div class="card mb-3">
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<div class="card-header">{% trans "Respond to this ticket" %}</div>
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@ -211,6 +212,7 @@
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</div>
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</div>
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{% endif %}
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{% endblock %}
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