Issue #88: Allow users to set an option to define whether their e-mail

address is used as the default submitter e-mail when they submit 
tickets. Thanks to Andreas Kotowicz for this suggestion.

forms.py

@@ -337,6 +337,12 @@ class UserSettingsForm(forms.Form):
         max_value=1000,
         )
 
+    use_email_as_submitter = forms.BooleanField(
+        label=_('Use my e-mail address when submitting tickets?'),
+        help_text=_('When you submit a ticket, do you want to automatically use your e-mail address as the submitter address? You can type a different e-mail address when entering the ticket if needed, this option only changes the default.'),
+        required=False,
+        )
+
 class EmailIgnoreForm(forms.ModelForm):
     class Meta:
         model = IgnoreEmail

views/staff.py

@@ -564,7 +564,11 @@ def create_ticket(request):
             ticket = form.save(user=request.user)
             return HttpResponseRedirect(ticket.get_absolute_url())
     else:
-        form = TicketForm()
+        initial_data = {}
+        if request.user.usersettings.settings.get('use_email_as_submitter', False) and request.user.email:
+            initial_data['submitter_email'] = request.user.email
+
+        form = TicketForm(initial=initial_data)
         form.fields['queue'].choices = [('', '--------')] + [[q.id, q.title] for q in Queue.objects.all()]
         form.fields['assigned_to'].choices = [('', '--------')] + [[u.id, u.username] for u in User.objects.filter(is_active=True)]