mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-13 10:21:05 +01:00
Fix templates and javascript for reports
This commit is contained in:
Garret Wassermann
parent
d5a06a8082
commit
7c64a01e6f
@ -16,92 +16,85 @@
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<p>{% trans "You haven't created any tickets yet, so you cannot run any reports." %}</p>
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{% else %}
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<div class="row">
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<div class="col-lg-12">
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<div class="panel panel-primary">
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<div class="panel-heading">
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{% trans "Current Ticket Stats" %}
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</div>
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<!-- /.panel-heading -->
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<div class="panel-body">
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<div class="table-responsive">
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<table class="table table-striped table-bordered table-hover">
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<tbody>
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<tr>
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<td>{% trans "Average number of days until ticket is closed (all tickets): " %}</td>
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<td><strong style="color: red;">{{ basic_ticket_stats.average_nbr_days_until_ticket_closed }}</strong>.</td>
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</tr>
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<tr>
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<td>{% trans "Average number of days until ticket is closed (tickets opened in last 60 days): " %}</td>
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<td><strong style="color: red;">{{ basic_ticket_stats.average_nbr_days_until_ticket_closed_last_60_days }}</strong>. {% trans "Click" %} <strong><a href="{% url 'helpdesk:report_index' %}daysuntilticketclosedbymonth">here</a></strong> {% trans "for detailed average by month." %} </td>
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</tr>
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</tbody>
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</table>
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</div>
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<!-- /.table-responsive -->
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<div class="table-responsive">
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<table class="table table-striped table-bordered table-hover">
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<thead>
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<tr>
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<th>{% trans "Queue" %}</th>
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<th>{% trans "Open" %}</th>
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<th>{% trans "Resolved" %}</th>
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<th>{% trans "Closed" %}</th>
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</tr>
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</thead>
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<tbody>
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{% for queue in dash_tickets %}
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<tr>{% url 'helpdesk:list' as hdlist %}
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<td><a href='{{ hdlist }}?queue={{ queue.queue }}&status=1&status=2'>{{ queue.name }}</a></td>
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<td>{% if queue.open %}<a href='{{ hdlist }}?queue={{ queue.queue }}&status=1&status=2'>{% endif %}{{ queue.open }}{% if queue.open %}</a>{% endif %}</td>
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<td>{% if queue.resolved %}<a href='{{ hdlist }}?queue={{ queue.queue }}&status=3'>{% endif %}{{ queue.resolved }}{% if queue.resolved %}</a>{% endif %}</td>
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<td>{% if queue.closed %}<a href='{{ hdlist }}?queue={{ queue.queue }}&status=4'>{% endif %}{{ queue.closed }}{% if queue.closed %}</a>{% endif %}</td>
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</tr>
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{% empty %}
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<tr><td colspan='6'>{% trans "There are no unassigned tickets." %}</td></tr>
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{% endfor %}
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</tbody>
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</table>
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</div>
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<!-- /.table-responsive -->
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</div>
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<!-- /.panel-body -->
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</div>
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<!-- /.panel -->
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</div>
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</div>
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<div class="card mb-3">
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<div class="card-header">
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<i class="fas fa-info-circle"></i>
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{% trans "Current Ticket Stats" %}
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</div>
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<div class="card-body">
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<div class="table-responsive">
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<table class="table table-striped table-bordered table-hover">
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<tbody>
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<tr>
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<td>{% trans "Average number of days until ticket is closed (all tickets): " %}</td>
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<td><strong style="color: red;">{{ basic_ticket_stats.average_nbr_days_until_ticket_closed }}</strong>.</td>
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</tr>
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<tr>
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<td>{% trans "Average number of days until ticket is closed (tickets opened in last 60 days): " %}</td>
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<td><strong style="color: red;">{{ basic_ticket_stats.average_nbr_days_until_ticket_closed_last_60_days }}</strong>. {% trans "Click" %} <strong><a href="{% url 'helpdesk:report_index' %}daysuntilticketclosedbymonth">here</a></strong> {% trans "for detailed average by month." %} </td>
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</tr>
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</tbody>
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</table>
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</div>
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<!-- /.table-responsive -->
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<div class="table-responsive">
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<table class="table table-striped table-bordered table-hover">
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<thead>
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<tr>
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<th>{% trans "Queue" %}</th>
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<th>{% trans "Open" %}</th>
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<th>{% trans "Resolved" %}</th>
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<th>{% trans "Closed" %}</th>
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</tr>
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</thead>
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<tbody>
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{% for queue in dash_tickets %}
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<tr>{% url 'helpdesk:list' as hdlist %}
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<td><a href='{{ hdlist }}?queue={{ queue.queue }}&status=1&status=2'>{{ queue.name }}</a></td>
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<td>{% if queue.open %}<a href='{{ hdlist }}?queue={{ queue.queue }}&status=1&status=2'>{% endif %}{{ queue.open }}{% if queue.open %}</a>{% endif %}</td>
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<td>{% if queue.resolved %}<a href='{{ hdlist }}?queue={{ queue.queue }}&status=3'>{% endif %}{{ queue.resolved }}{% if queue.resolved %}</a>{% endif %}</td>
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<td>{% if queue.closed %}<a href='{{ hdlist }}?queue={{ queue.queue }}&status=4'>{% endif %}{{ queue.closed }}{% if queue.closed %}</a>{% endif %}</td>
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</tr>
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{% empty %}
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<tr><td colspan='6'>{% trans "There are no unassigned tickets." %}</td></tr>
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{% endfor %}
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</tbody>
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</table>
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</div>
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<!-- /.table-responsive -->
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</div>
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<!-- /.card-body -->
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</div>
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<!-- /.card -->
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<div class="row">
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<div class="col-lg-12">
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<div class="panel panel-primary">
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<div class="panel-heading">
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{% trans "Generate Report" %}
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</div>
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<!-- /.panel-heading -->
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<div class="panel-body">
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<ul>
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<li>{% trans "Reports By User" %}
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<ul>
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<li><a href='userpriority/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Priority" %}</a></li>
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<li><a href='userqueue/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Queue" %}</a></li>
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<li><a href='userstatus/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Status" %}</a></li>
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<li><a href='usermonth/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Month" %}</a></li>
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</ul>
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</li>
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<li>{% trans "Reports By Queue" %}
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<ul>
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<li><a href='queuepriority/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Priority" %}</a></li>
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<li><a href='queuestatus/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Status" %}</a></li>
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<li><a href='queuemonth/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Month" %}</a></li>
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<li><a href='daysuntilticketclosedbymonth/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "Days until ticket closed by Month" %}</a></li>
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</ul>
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</li>
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</ul>
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</div>
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<!-- /.panel-body -->
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</div>
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<!-- /.panel -->
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</div>
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</div>
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<div class="card mb-3">
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<div class="card-header">
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<i class="fas fa-print"></i>
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{% trans "Generate Report" %}
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</div>
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<div class="card-body">
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<ul>
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<li>{% trans "Reports By User" %}
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<ul>
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<li><a href='userpriority/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Priority" %}</a></li>
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<li><a href='userqueue/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Queue" %}</a></li>
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<li><a href='userstatus/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Status" %}</a></li>
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<li><a href='usermonth/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Month" %}</a></li>
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</ul>
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</li>
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<li>{% trans "Reports By Queue" %}
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<ul>
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<li><a href='queuepriority/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Priority" %}</a></li>
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<li><a href='queuestatus/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Status" %}</a></li>
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<li><a href='queuemonth/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "by Month" %}</a></li>
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<li><a href='daysuntilticketclosedbymonth/{% if saved_query %}?saved_query={{ saved_query }}{% endif %}'>{% trans "Days until ticket closed by Month" %}</a></li>
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</ul>
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</li>
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</ul>
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</div>
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<!-- /.card-body -->
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</div>
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<!-- /.card -->
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{% endif %}{% endblock %}
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{% endif %}
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{% endblock %}
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@ -5,6 +5,77 @@
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{% block helpdesk_head %}
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{% endblock %}
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{% block helpdesk_breadcrumb %}
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<li class="breadcrumb-item">
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<a href="{% url 'helpdesk:report_index' %}">{% trans "Reports & Statistics" %}</a>
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</li>
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<li class="breadcrumb-item active">{{ title }}</li>
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{% endblock %}
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{% block helpdesk_body %}
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<h2>{% trans "Reports & Statistics" %}</h2>
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<div class="card mb-3">
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<div class="card-header">
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<i class="fas fa-filter"></i>
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{% trans 'Saved Queries' %}
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</div>
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<div class="card-body">
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{% if user_saved_queries_ %}
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<p>{% trans "You can run this query on filtered data by using one of your saved queries." %}</p>
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<form method='GET' action='./'>
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<label for='saved_query'>{% trans "Select Query:" %}</label>
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<select name='saved_query'>
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<option value="">--------</option>{% for q in user_saved_queries_ %}
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<option value="{{ q.id }}"{% ifequal saved_query q %} selected{% endifequal %}>{{ q.title }}</option>{% endfor %}
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</select>
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<input class="btn btn-primary" type='submit' value='{% trans "Filter Report" %}'>
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</form>
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{% else %}
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<p>{% trans "Want to filter this report to just show a subset of data? Go to the Ticket List, filter your query, and save your query." %}</p>
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{% endif %}
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</div>
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<!-- /.card-body -->
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</div>
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<!-- /.card -->
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<div class="card mb-3">
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<div class="card-header">
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<i class="fas fa-chart-line"></i>
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{{ title }}
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</div>
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<div class="card-body">
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<div class="table-responsive">
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<table class="table table-striped table-bordered table-hover">
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<thead>
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<tr>{% for h in headings %}
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<th>{% if forloop.first %}{{ h|title }}{% else %}{{ h }}{% endif %}</th>{% endfor %}
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</tr>
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</thead>
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<tbody>
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{% for d in data %}
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<tr class='row_{% cycle 'odd' 'even' %}'>
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{% for f in d %}<td class='report'>{{ f }}</td>{% endfor %}
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</tr>
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{% endfor %}
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</tbody>
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</table>
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</div>
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<!-- /.table-responsive -->
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<div class="flot-chart">
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<div class="flot-chart-content" id="chart-content"></div>
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</div>
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</div>
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<!-- /.card-body -->
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</div>
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<!-- /.card -->
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{% endblock %}
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{% block helpdesk_js %}
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<!-- Flot Charts JavaScript -->
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<script src="/static/helpdesk/vendor/flot/excanvas.min.js"></script>
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<script src="/static/helpdesk/vendor/flot/jquery.flot.js"></script>
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@ -23,79 +94,6 @@
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<script src="{% static 'helpdesk/vendor/morrisjs/morris.min.js' %}"></script>
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{% endif %}
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{% endblock %}
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{% block helpdesk_breadcrumb %}
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<li class="breadcrumb-item">
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<a href="{% url 'helpdesk:report_index' %}">{% trans "Reports & Statistics" %}</a>
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</li>
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<li class="breadcrumb-item active">{{ title }}</li>
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{% endblock %}
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{% block helpdesk_body %}
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<h2>{% trans "Reports & Statistics" %}</h2>
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<div class="row">
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<div class="col-lg-12">
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<div class="panel panel-primary">
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<div class="panel-heading">
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{% trans 'Saved Queries' %}
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</div>
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<!-- /.panel-heading -->
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<div class="panel-body">
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{% if user_saved_queries_ %}
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<p>{% trans "You can run this query on filtered data by using one of your saved queries." %}</p>
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<form method='GET' action='./'>
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<label for='saved_query'>{% trans "Select Query:" %}</label>
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<select name='saved_query'>
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<option value="">--------</option>{% for q in user_saved_queries_ %}
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<option value="{{ q.id }}"{% ifequal saved_query q %} selected{% endifequal %}>{{ q.title }}</option>{% endfor %}
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</select>
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<input class="btn btn-primary" type='submit' value='{% trans "Filter Report" %}'>
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</form>
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{% else %}
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<p>{% trans "Want to filter this report to just show a subset of data? Go to the Ticket List, filter your query, and save your query." %}</p>
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{% endif %}
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</div>
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<!-- /.panel-body -->
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</div>
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<!-- /.panel -->
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</div>
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</div>
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<div class="row">
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<div class="col-lg-12">
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<div class="panel panel-primary">
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<div class="panel-heading">
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{{ title }}
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</div>
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<!-- /.panel-heading -->
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<div class="panel-body">
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<div class="table-responsive">
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<table class="table table-striped table-bordered table-hover">
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<thead>
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<tr>{% for h in headings %}
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<th>{% if forloop.first %}{{ h|title }}{% else %}{{ h }}{% endif %}</th>{% endfor %}
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</tr>
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</thead>
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<tbody>
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{% for d in data %}<tr class='row_{% cycle 'odd' 'even' %}'>
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{% for f in d %}<td class='report'>{{ f }}</td>{% endfor %}
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</tr>{% endfor %}
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</tbody>
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</table>
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</div>
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<!-- /.table-responsive -->
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<div class="flot-chart">
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<div class="flot-chart-content" id="chart-content"></div>
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</div>
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</div>
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<!-- /.panel-body -->
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</div>
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<!-- /.panel -->
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</div>
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</div>
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{% if charttype == "date" %}
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<script type='text/javascript'>
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