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Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530
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@ -81,6 +81,10 @@ These changes are visible throughout django-helpdesk
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- **HELPDESK_EMAIL_FALLBACK_LOCALE** Fallback locale for templated emails when queue locale not found
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**Default:** ``HELPDESK_EMAIL_FALLBACK_LOCALE= "en"``
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- **QUEUE_EMAIL_BOX_UPDATE_ONLY** Only process mail with a valid tracking ID; all other mail will be ignored instead of creating a new ticket.
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**Default:** ``False``
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Options shown on public pages
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@ -133,6 +133,8 @@ QUEUE_EMAIL_BOX_SSL = getattr(settings, 'QUEUE_EMAIL_BOX_SSL', None)
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QUEUE_EMAIL_BOX_HOST = getattr(settings, 'QUEUE_EMAIL_BOX_HOST', None)
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QUEUE_EMAIL_BOX_USER = getattr(settings, 'QUEUE_EMAIL_BOX_USER', None)
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QUEUE_EMAIL_BOX_PASSWORD = getattr(settings, 'QUEUE_EMAIL_BOX_PASSWORD', None)
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# only process emails with a valid tracking ID? (throws away all other mail)
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QUEUE_EMAIL_BOX_UPDATE_ONLY = getattr(settings, 'QUEUE_EMAIL_BOX_UPDATE_ONLY', False)
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# only allow users to access queues that they are members of?
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