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Save custom fields in a followup

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Sam Splunks
2024-07-26 10:02:05 +00:00
parent 8901086a80
commit 9ee0207c3c
3 changed files with 32 additions and 1 deletions
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20
helpdesk/forms.py
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@ -192,7 +192,27 @@ class EditTicketCustomFieldForm(EditTicketForm):
super(EditTicketCustomFieldForm, self).__init__(*args, **kwargs)
del self.fields['merged_to']
def save(self, *args, **kwargs):
# if form is saved in a ticket update, it is passed
# a followup instance to trace custom fields changes
if "followup" in kwargs:
followup = kwargs.pop('followup', None)
for field, value in self.cleaned_data.items():
if field.startswith('custom_'):
if value != self.fields[field].initial:
c = followup.ticketchange_set.create(
field=field.replace('custom_', '', 1),
old_value=self.fields[field].initial,
new_value=value,
)
super(EditTicketCustomFieldForm, self).save(*args, **kwargs)
class Meta:
model = Ticket
exclude = ('title', 'queue', 'created', 'modified',