extern/django-helpdesk
1
0
Fork 1
mirror of https://github.com/django-helpdesk/django-helpdesk.git synced 2025-08-14 01:58:28 +02:00
Code Issues Packages Projects Releases Wiki Activity

Save custom fields in a followup

Browse Source
This commit is contained in:
Sam Splunks
2024-07-26 10:02:05 +00:00
parent 8901086a80
commit 9ee0207c3c
3 changed files with 32 additions and 1 deletions
Download Patch File Download Diff File Expand all files Collapse all files

6
helpdesk/views/staff.py
View File

@ -583,6 +583,10 @@ def update_ticket_view(request, ticket_id, public=False):
priority = int(request.POST.get('priority', ticket.priority))
queue = int(request.POST.get('queue', ticket.queue.id))
# custom fields
customfields_form = EditTicketCustomFieldForm(request.POST or None,
instance=ticket)
# Check if a change happened on checklists
new_checklists = {}
changes_in_checklists = False
@ -609,6 +613,7 @@ def update_ticket_view(request, ticket_id, public=False):
due_date == ticket.due_date,
(owner == -1) or (not owner and not ticket.assigned_to) or
(owner and User.objects.get(id=owner) == ticket.assigned_to),
not customfields_form.has_changed(),
])
if no_changes:
return return_to_ticket(request.user, helpdesk_settings, ticket)
@ -627,6 +632,7 @@ def update_ticket_view(request, ticket_id, public=False):
time_spent = get_time_spent_from_request(request),
due_date = get_due_date_from_request_or_ticket(request, ticket),
new_checklists = new_checklists,
customfields_form = customfields_form,
)
return return_to_ticket(request.user, helpdesk_settings, ticket)