Display custom fields in Follow-up form

helpdesk/forms.py

@@ -180,6 +180,27 @@ class EditTicketForm(CustomFieldMixin, forms.ModelForm):
         return super(EditTicketForm, self).save(*args, **kwargs)
 
 
+class EditTicketCustomFieldForm(EditTicketForm):
+    """
+    Uses the EditTicketForm logic to provide a form for Ticket custom fields.
+    """
+
+    def __init__(self, *args, **kwargs):
+        """
+        Add any custom fields that are defined to the form
+        """
+        super(EditTicketCustomFieldForm, self).__init__(*args, **kwargs)
+
+        del self.fields['merged_to']
+
+    class Meta:
+        model = Ticket
+        exclude = ('title', 'queue', 'created', 'modified',
+                   'submitter_email', 'assigned_to', 'status',
+                   'on_hold', 'description', 'resolution', 'priority',
+                   'due_date', 'last_escalation', 'secret_key', 'kbitem')
+
+
 class EditFollowUpForm(forms.ModelForm):
 
     class Meta:

helpdesk/templates/helpdesk/ticket.html

@@ -163,6 +163,10 @@
 
             </dl>
 
+            <dl>
+                <dt>{{ customfields_form }}</dt>
+            </dl>
+            
         </div>
 
         {% if ticket.checklists.exists %}

helpdesk/views/staff.py

@@ -46,6 +46,7 @@ from helpdesk.forms import (
     CUSTOMFIELD_DATE_FORMAT,
     EditFollowUpForm,
     EditTicketForm,
+    EditTicketCustomFieldForm,
     EmailIgnoreForm,
     FormControlDeleteFormSet,
     MultipleTicketSelectForm,
@@ -430,6 +431,9 @@ def view_ticket(request, ticket_id):
                 default=2
         )).order_by('rank')
     
+    # add custom fields to further details panel
+    customfields_form = EditTicketCustomFieldForm(None, instance=ticket)
+
     return render(request, 'helpdesk/ticket.html', {
         'ticket': ticket,
         'dependencies': dependencies,
@@ -443,6 +447,7 @@ def view_ticket(request, ticket_id):
         'ticketcc_string': ticketcc_string,
         'SHOW_SUBSCRIBE': show_subscribe,
         'checklist_form': checklist_form,
+        'customfields_form': customfields_form,
     })