6be287beb3
Space between followup optional buttons
2025-08-01 02:49:30 +00:00
a87d719f2c
Make sure the HELPDESK_NOTIFY_SUBMITTER_FOR_ALL_TICKET_CHANGES attrib is
...
correctly set.
2025-07-27 23:09:54 +01:00
430d22f964
Add recipient list of emails in fail message
2025-07-27 19:03:46 +01:00
1f0cd14139
Tests for email notifications on c=ticket creation and updating.
2025-07-27 15:58:46 +01:00
d9cf3739c5
Fix template prefix for public updates
2025-07-27 15:58:22 +01:00
d81c5f8765
Formatting fixes
2025-07-27 12:09:29 +01:00
8776fa4d93
Redo submitter notification logic with clearer understanding of
...
implementation.
2025-07-27 12:03:43 +01:00
850e348107
Change the setting name for submitter email notification control.
...
Update the documentation.
2025-07-27 12:01:13 +01:00
f696f95402
Avoid fetching a hard coded object for every instantiation of the
...
method.
2025-07-27 10:38:06 +01:00
6ebba91a6f
Fix formatting
2025-07-27 00:35:46 +01:00
ac153518e3
Rationalise email notifications handling.
...
Add support for non-public submitter notification
2025-07-27 00:29:14 +01:00
c443d8f286
Add setting to control sending email to submitter when updating a
...
non-public ticket
2025-07-27 00:28:16 +01:00
93c7fd91c3
Add files via upload
2025-07-21 22:22:52 +03:00
d94759258f
Delete helpdesk/locale/tr_TR⁄LC_MESSAGES/django.mo
2025-07-21 22:21:42 +03:00
741f12a24e
Delete helpdesk/locale/tr_TR⁄LC_MESSAGES/django.po
2025-07-21 22:21:30 +03:00
711a34717b
Add files via upload
2025-07-21 22:20:16 +03:00
3ed94d5dfb
Delete helpdesk/locale/tr_TR/LC_MESSAGES/django.po
2025-07-21 22:16:29 +03:00
0bb29caee8
Delete helpdesk/locale/tr_TR/LC_MESSAGES/django.mo
2025-07-21 22:15:46 +03:00
32007bbc1b
Add unit test for custom fields
2025-07-17 00:19:10 +01:00
507c472960
Force additional fields div to open before submit to show field errors.
2025-07-17 00:14:12 +01:00
17127db869
fix lint
2025-07-14 11:10:48 -10:00
dcd51adfd9
add argument to get_datatable_context to allow custom sorting
2025-07-08 09:50:23 -10:00
a056e4d0a8
add unit test for get_ticket_id_from_slug and alt queue processing for get_email
2025-07-07 21:42:20 +00:00
50fd6a07e8
Allow checking for ticket IDs in all queues regardless of email submission settings
...
This change allows Django Helpdesk to locate existing tickets in any queue that
has email configured, even if that queue doesn't accept new ticket submissions.
2025-07-07 21:42:20 +00:00
c4dfe9e536
Fix ticket ID matching across multiple queues
2025-07-07 21:42:20 +00:00
4e8a59d693
nullcheck due date passed to followup before replacing existing ticket.due_date
2025-06-19 18:30:03 +00:00
6ac40421f0
Update public_base.html to remove redundant JavaScript include and bump version to 1.6.1
2025-06-11 20:54:22 -06:00
e94289c8a2
Include sb-admin.js in base template to restore sidebar toggle for authenticated users
2025-06-10 22:03:29 -06:00
e0ac8e5486
Merge branch 'main' into feat/ticket-hold-followup-change-tracking
2025-06-09 13:42:53 +02:00
a12ca9e155
Merge branch 'main' into ui/helpdesk-template-enhancements
2025-06-08 15:11:25 +02:00
93edf8c3bf
Merge branch 'main' into feat/manage-saved-queries-page
2025-06-08 15:04:52 +02:00
d9e6d9515d
Add follow-up creation and change tracking on ticket hold status
2025-06-08 17:30:19 +05:30
c46a05cd6f
Enhance helpdesk UI: wrap saved query titles, group toolbar buttons, align filter labels
2025-06-08 16:56:02 +05:30
12fba9c68c
Add priority filter to ticket list view and template
2025-06-08 16:42:26 +05:30
80bd72a171
feat: add saved queries list view page with run and delete support
2025-06-07 12:20:38 +05:30
7ed661485d
Fix correct priority class mapping for semantic styling
2025-06-03 10:52:21 +05:30
77b58ef241
format fixes
2025-06-02 14:48:17 +02:00
aab7dfa78f
Add migration for updated TicketChange model (increase max_length to 200 from 100)
2025-06-02 11:57:50 +02:00
193ae98e82
Get length from model
2025-05-30 10:46:00 +02:00
606c3a3ee5
Update title length
2025-05-30 10:41:40 +02:00
54502ac3ea
Make title length in form consistent with title length in model.
2025-05-28 17:21:50 +02:00
acebf8610c
formatting
2025-05-16 23:10:18 +01:00
00952197d1
fix spelling
2025-05-16 23:07:48 +01:00
2bba70f3cc
Fix formatting
2025-05-16 20:46:18 +01:00
8c11758496
Add tests for imp[roved markdown link cleaning
2025-05-16 20:10:50 +01:00
326cf226dd
Fix get_markdown function
2025-05-16 20:10:17 +01:00
d7ca4ee254
Allow control of the visibility of "My Tickets" for staff.
2025-05-14 15:18:54 +01:00
c8eab7b111
DataTable uses the selected "Sorting" option when applying filters
2025-05-14 10:19:55 +01:00
3f9b3f9689
Remove ccommented out triaql code.
2025-05-14 09:16:34 +01:00
f322628c74
Merge branch 'main' of https://uhurusurfa@github.com/django-helpdesk/django-helpdesk.git into django_5_ugrade
2025-05-13 23:41:26 +01:00
