django-helpdesk

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680342efeb

Merge pull request #1278 from Leggendario12/main main v1.6.1 Christopher Broderick 2025-06-12 10:42:22 +02:00
6ac40421f0 Update public_base.html to remove redundant JavaScript include and bump version to 1.6.1 Daniel Montecillo 2025-06-11 20:54:22 -06:00
e94289c8a2 Include sb-admin.js in base template to restore sidebar toggle for authenticated users Daniel Montecillo 2025-06-10 22:03:29 -06:00
0b9fe0cb76

Merge pull request #1277 from bhargav1002/feat/ticket-hold-followup-change-tracking v1.6.0 Christopher Broderick 2025-06-09 13:51:15 +02:00
e0ac8e5486

Merge branch 'main' into feat/ticket-hold-followup-change-tracking Christopher Broderick 2025-06-09 13:42:53 +02:00
81a7bfabe1 Bump version to 1.6.0 bhargav1002 2025-06-09 07:39:36 +05:30
b83844d8e5

Merge pull request #1276 from bhargav1002/ui/helpdesk-template-enhancements Christopher Broderick 2025-06-08 15:17:37 +02:00
a12ca9e155

Merge branch 'main' into ui/helpdesk-template-enhancements Christopher Broderick 2025-06-08 15:11:25 +02:00
c21e55a90b

Merge pull request #1274 from bhargav1002/feat/manage-saved-queries-page Christopher Broderick 2025-06-08 15:10:56 +02:00
93edf8c3bf

Merge branch 'main' into feat/manage-saved-queries-page Christopher Broderick 2025-06-08 15:04:52 +02:00
4032f7580d

Merge pull request #1275 from bhargav1002/feat/priority-filter-ticket-list Christopher Broderick 2025-06-08 15:03:53 +02:00
d9e6d9515d Add follow-up creation and change tracking on ticket hold status bhargav1002 2025-06-08 17:30:19 +05:30
c46a05cd6f Enhance helpdesk UI: wrap saved query titles, group toolbar buttons, align filter labels bhargav1002 2025-06-08 16:56:02 +05:30
12fba9c68c Add priority filter to ticket list view and template bhargav1002 2025-06-08 16:42:26 +05:30
80bd72a171 feat: add saved queries list view page with run and delete support bhargav1002 2025-06-07 12:20:38 +05:30
f5f02c28ba

Merge pull request #1273 from bhargav1002/fix_priority_display_setting Christopher Broderick 2025-06-03 11:18:42 +01:00
7ed661485d Fix correct priority class mapping for semantic styling bhargav1002 2025-06-03 10:52:21 +05:30
653a9f983d

Merge pull request #1270 from kennedydane/main v1.5.1 Christopher Broderick 2025-06-02 14:21:32 +01:00
77b58ef241 format fixes Dane Kennedy 2025-06-02 14:48:17 +02:00
aab7dfa78f Add migration for updated TicketChange model (increase max_length to 200 from 100) Dane Kennedy 2025-06-02 11:57:50 +02:00
13ca69c7b8 Update to version 1.5.1 Dane Kennedy 2025-05-30 10:46:18 +02:00
193ae98e82 Get length from model Dane Kennedy 2025-05-30 10:46:00 +02:00
606c3a3ee5 Update title length Dane Kennedy 2025-05-30 10:41:40 +02:00
54502ac3ea Make title length in form consistent with title length in model. Dane Kennedy 2025-05-28 17:21:50 +02:00
8bdf3ce525

Merge pull request #1269 from django-helpdesk/fix_markdown_javascript_injection_prevention v1.5.0 Christopher Broderick 2025-05-17 13:36:36 +01:00
acebf8610c formatting Christopher Broderick 2025-05-16 23:10:18 +01:00
00952197d1 fix spelling Christopher Broderick 2025-05-16 23:07:48 +01:00
2bba70f3cc Fix formatting Christopher Broderick 2025-05-16 20:46:18 +01:00
8c11758496 Add tests for imp[roved markdown link cleaning Christopher Broderick 2025-05-16 20:10:50 +01:00
326cf226dd Fix get_markdown function Christopher Broderick 2025-05-16 20:10:17 +01:00
185dc48232

Merge pull request #1268 from django-helpdesk/fix_my_tickets_showing_for_staff David Vadnais 2025-05-15 10:33:10 -10:00
aaa8685cbe

Fi spelling error Christopher Broderick 2025-05-15 09:48:32 +01:00
8c760c7979

Merge branch 'main' into fix_my_tickets_showing_for_staff David Vadnais 2025-05-14 14:37:39 -10:00
c88977f888

Merge pull request #1267 from django-helpdesk/fix_datatable_default_sort David Vadnais 2025-05-14 14:37:19 -10:00
d7ca4ee254 Allow control of the visibility of "My Tickets" for staff. Christopher Broderick 2025-05-14 15:18:54 +01:00
b94cb9f1cb Documentation updates Christopher Broderick 2025-05-14 15:18:01 +01:00
e3e2575504

Merge branch 'main' into fix_datatable_default_sort Christopher Broderick 2025-05-14 12:23:55 +01:00
8ad622861a

Merge pull request #1266 from django-helpdesk/django_5_ugrade Christopher Broderick 2025-05-14 12:03:42 +01:00
c8eab7b111 DataTable uses the selected "Sorting" option when applying filters Christopher Broderick 2025-05-14 10:19:55 +01:00
3f9b3f9689 Remove ccommented out triaql code. Christopher Broderick 2025-05-14 09:16:34 +01:00
f322628c74 Merge branch 'main' of https://uhurusurfa@github.com/django-helpdesk/django-helpdesk.git into django_5_ugrade Christopher Broderick 2025-05-13 23:41:26 +01:00
e030bbf2b7 Fix linting errors Christopher Broderick 2025-05-13 23:38:38 +01:00
27857149de Accommodate "Z" being appended to a datetime string in certain environments. Christopher Broderick 2025-05-13 23:36:50 +01:00
73b19cd423

Merge pull request #1265 from emmanuel-ferdman/main David Vadnais 2025-05-13 10:24:14 -10:00
4067abb07e Fix test failing in Github that works locally Christopher Broderick 2025-05-13 18:51:37 +01:00
6454a3107c Changes to support Django 5 Christopher Broderick 2025-05-13 17:15:26 +01:00
ae9e1bfe78 Fix tests for Django 5 Christopher Broderick 2025-05-13 17:14:57 +01:00
a436ce0533 Updates for Django 5 Christopher Broderick 2025-05-13 17:12:57 +01:00
7ab0b07c3b Add Django 5 testing Christopher Broderick 2025-05-13 17:12:33 +01:00
b2d7a1278c Updated key information Christopher Broderick 2025-05-13 17:10:42 +01:00
b5b6ecc813 Change DEFAULT_FILE_STORAGE to STORAGES for Django 5 Christopher Broderick 2025-05-13 17:06:47 +01:00
40bc61138e Remove deprecated setting for Django 5 Christopher Broderick 2025-05-13 17:05:43 +01:00
9595d528fe

Migrate to modern Python logger API Emmanuel Ferdman 2025-05-12 23:41:44 -07:00
6cb157e176

Migrate to modern Python logger API Emmanuel Ferdman 2025-05-12 15:23:04 -07:00
91ddf824e7

Merge pull request #1260 from finnertysea/#1259--fix-ticket-list-sorting Christopher Broderick 2025-05-12 23:11:09 +01:00
21c2262553

Merge branch 'main' into #1259--fix-ticket-list-sorting Christopher Broderick 2025-05-12 23:08:21 +01:00
f84e0ff921

Merge pull request #1264 from django-helpdesk/fix_cc_crash_when_duplicate_emails David Vadnais 2025-05-12 10:59:52 -10:00
af91113995 Preset new version in anticipation of new release. Christopher Broderick 2025-05-12 17:23:57 +01:00
7953be751e Fix linting error Christopher Broderick 2025-05-10 13:18:10 +01:00
ae381bd2a6 Fix spelling errors Christopher Broderick 2025-05-10 13:16:54 +01:00
a3c563e104 Optimise check Christopher Broderick 2025-05-10 13:16:35 +01:00
c713e3ea16 Formatting fixes Christopher Broderick 2025-05-09 20:02:57 +02:00
13c18e8126 Merge branch 'main' of https://uhurusurfa@github.com/django-helpdesk/django-helpdesk.git into fix_cc_crash_when_duplicate_emails Christopher Broderick 2025-05-09 19:51:40 +02:00
2aedf7b3b0 Just pass the User ID isntead of the entire User object to subscribe_to_ticket_updates Christopher Broderick 2025-05-09 19:47:16 +02:00
1757166638 Unit test multiple user IDs associated with the same email address. Christopher Broderick 2025-05-09 19:45:18 +02:00
9da65f05eb Just pass the user ID rather than the entire User object. Christopher Broderick 2025-05-09 19:44:06 +02:00
da3ba66277 Add settings entries for suppressable logging messages around email processing. Christopher Broderick 2025-05-09 19:39:42 +02:00
7dc6a1c133

Merge pull request #1262 from DavidVadnais/BUG-1261-edit-ticket-allows-long-titles Christopher Broderick 2025-05-08 18:48:53 +02:00
56bc9eefea Fix repeat word in comment DavidVadnais 2025-04-21 17:53:50 -10:00
82ff93de04 Limit title length in edit ticket form DavidVadnais 2025-04-21 17:49:19 -10:00
760cab58e2 reformat fix for #1259 for ruff finnertysea 2025-04-18 21:17:57 -07:00
4610416553 fix for #1259 finnertysea 2025-04-18 15:49:09 -07:00
1f22f545b5

Merge pull request #1256 from django-helpdesk/fix_ticket_update_page_craash Christopher Broderick 2025-04-13 20:40:21 +01:00
300c22b1af Change tab to space Christopher Broderick 2025-04-11 20:42:10 +01:00
a82974b3dd Fix typo Christopher Broderick 2025-04-11 11:39:42 +01:00
0e9d3477ff Remove redundant default for get method on dict. Christopher Broderick 2025-04-11 11:38:18 +01:00
db7ded2573 Fix spelling error Christopher Broderick 2025-04-11 11:31:31 +01:00
4aabafac3b Add unit tests for attachments via staff update to ticket Christopher Broderick 2025-04-09 09:28:06 +01:00
687467ea27 Formatting fix Christopher Broderick 2025-04-09 09:27:19 +01:00
7288845e92 Add required POST params to tests - update uses better form validation. Christopher Broderick 2025-04-09 07:36:13 +01:00
6925aaaf38 Fix create ticket path Christopher Broderick 2025-04-09 07:35:13 +01:00
2ab22ca3cc Fix formatting Christopher Broderick 2025-04-08 22:59:02 +01:00
c5e79cd254 Support error feedback instewad of a page crash when wrong file picked. Christopher Broderick 2025-04-08 22:58:03 +01:00
f22f1e7daa Add UpdateTicketView class to support ticket updates as class based view. Christopher Broderick 2025-04-08 22:55:49 +01:00
821ac919e8 Modifications to support update as a class based view. Christopher Broderick 2025-04-08 22:53:14 +01:00
9be6f402a3

Merge pull request #1254 from django-helpdesk/fix_due_date_hiding David Vadnais 2025-04-07 19:56:41 +00:00
7341685286 Fix hide due_date when HELPDESK_PUBLIC_TICKET_DUE_DATE set to None Christopher Broderick 2025-04-05 00:39:30 +01:00
ca66e0aa1d

Merge pull request #1253 from django-helpdesk/fix_error_when_no_email_body Christopher Broderick 2025-04-03 23:03:42 +01:00
7283a9bcd9

Update helpdesk/tests/test_get_email.py Christopher Broderick 2025-04-03 22:13:28 +01:00
4ac4650a70 Formatting fix Christopher Broderick 2025-04-02 10:42:15 +01:00
21b0be1b36 Tests for emails with attachment and no content part or attachment and empty content part. Christopher Broderick 2025-04-02 10:15:39 +01:00
c68b3d933d Support optional passing in of body text. Christopher Broderick 2025-04-02 10:14:26 +01:00
a8f26ff46f

Merge pull request #1252 from django-helpdesk/remove_ignored_linting_errors Christopher Broderick 2025-04-02 09:57:03 +01:00
e879ad0a74 Fix spelling error Christopher Broderick 2025-04-02 01:12:50 +01:00
75bd375c6b Fix formatting errors after doing app wide instead of only the heldesk folder Christopher Broderick 2025-04-01 11:09:34 +01:00
0952ac9743 Make "checkformat" and "format" do both linting and formatting Christopher Broderick 2025-04-01 11:08:45 +01:00
7c12a686bc Remove ignored linting settings Christopher Broderick 2025-04-01 11:07:57 +01:00
c46e8a5454 Fix linting errors after removing ignored settings Christopher Broderick 2025-04-01 11:07:28 +01:00
1ee64a1911

Merge pull request #1251 from django-helpdesk/fix_error_when_email_does_not_create_ticket Christopher Broderick 2025-04-01 09:56:45 +01:00
84b57f5c60 Change assert to use the IsNone/IsNotNone shortcut Christopher Broderick 2025-03-31 13:09:37 +01:00