django-helpdesk

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13c18e8126 Merge branch 'main' of https://uhurusurfa@github.com/django-helpdesk/django-helpdesk.git into fix_cc_crash_when_duplicate_emails Christopher Broderick 2025-05-09 19:51:40 +02:00
2aedf7b3b0 Just pass the User ID isntead of the entire User object to subscribe_to_ticket_updates Christopher Broderick 2025-05-09 19:47:16 +02:00
1757166638 Unit test multiple user IDs associated with the same email address. Christopher Broderick 2025-05-09 19:45:18 +02:00
9da65f05eb Just pass the user ID rather than the entire User object. Christopher Broderick 2025-05-09 19:44:06 +02:00
da3ba66277 Add settings entries for suppressable logging messages around email processing. Christopher Broderick 2025-05-09 19:39:42 +02:00
7dc6a1c133 Merge pull request #1262 from DavidVadnais/BUG-1261-edit-ticket-allows-long-titles Christopher Broderick 2025-05-08 18:48:53 +02:00
56bc9eefea Fix repeat word in comment DavidVadnais 2025-04-21 17:53:50 -10:00
82ff93de04 Limit title length in edit ticket form DavidVadnais 2025-04-21 17:49:19 -10:00
760cab58e2 reformat fix for #1259 for ruff finnertysea 2025-04-18 21:17:57 -07:00
4610416553 fix for #1259 finnertysea 2025-04-18 15:49:09 -07:00
1f22f545b5 Merge pull request #1256 from django-helpdesk/fix_ticket_update_page_craash Christopher Broderick 2025-04-13 20:40:21 +01:00
300c22b1af Change tab to space Christopher Broderick 2025-04-11 20:42:10 +01:00
a82974b3dd Fix typo Christopher Broderick 2025-04-11 11:39:42 +01:00
0e9d3477ff Remove redundant default for get method on dict. Christopher Broderick 2025-04-11 11:38:18 +01:00
db7ded2573 Fix spelling error Christopher Broderick 2025-04-11 11:31:31 +01:00
4aabafac3b Add unit tests for attachments via staff update to ticket Christopher Broderick 2025-04-09 09:28:06 +01:00
687467ea27 Formatting fix Christopher Broderick 2025-04-09 09:27:19 +01:00
7288845e92 Add required POST params to tests - update uses better form validation. Christopher Broderick 2025-04-09 07:36:13 +01:00
6925aaaf38 Fix create ticket path Christopher Broderick 2025-04-09 07:35:13 +01:00
2ab22ca3cc Fix formatting Christopher Broderick 2025-04-08 22:59:02 +01:00
c5e79cd254 Support error feedback instewad of a page crash when wrong file picked. Christopher Broderick 2025-04-08 22:58:03 +01:00
f22f1e7daa Add UpdateTicketView class to support ticket updates as class based view. Christopher Broderick 2025-04-08 22:55:49 +01:00
821ac919e8 Modifications to support update as a class based view. Christopher Broderick 2025-04-08 22:53:14 +01:00
9be6f402a3 Merge pull request #1254 from django-helpdesk/fix_due_date_hiding David Vadnais 2025-04-07 19:56:41 +00:00
7341685286 Fix hide due_date when HELPDESK_PUBLIC_TICKET_DUE_DATE set to None Christopher Broderick 2025-04-05 00:39:30 +01:00
ca66e0aa1d Merge pull request #1253 from django-helpdesk/fix_error_when_no_email_body Christopher Broderick 2025-04-03 23:03:42 +01:00
7283a9bcd9 Update helpdesk/tests/test_get_email.py Christopher Broderick 2025-04-03 22:13:28 +01:00
4ac4650a70 Formatting fix Christopher Broderick 2025-04-02 10:42:15 +01:00
21b0be1b36 Tests for emails with attachment and no content part or attachment and empty content part. Christopher Broderick 2025-04-02 10:15:39 +01:00
c68b3d933d Support optional passing in of body text. Christopher Broderick 2025-04-02 10:14:26 +01:00
a8f26ff46f Merge pull request #1252 from django-helpdesk/remove_ignored_linting_errors Christopher Broderick 2025-04-02 09:57:03 +01:00
e879ad0a74 Fix spelling error Christopher Broderick 2025-04-02 01:12:50 +01:00
75bd375c6b Fix formatting errors after doing app wide instead of only the heldesk folder Christopher Broderick 2025-04-01 11:09:34 +01:00
0952ac9743 Make "checkformat" and "format" do both linting and formatting Christopher Broderick 2025-04-01 11:08:45 +01:00
7c12a686bc Remove ignored linting settings Christopher Broderick 2025-04-01 11:07:57 +01:00
c46e8a5454 Fix linting errors after removing ignored settings Christopher Broderick 2025-04-01 11:07:28 +01:00
1ee64a1911 Merge pull request #1251 from django-helpdesk/fix_error_when_email_does_not_create_ticket Christopher Broderick 2025-04-01 09:56:45 +01:00
84b57f5c60 Change assert to use the IsNone/IsNotNone shortcut Christopher Broderick 2025-03-31 13:09:37 +01:00
052fbf67aa Update release number in preparation for new release with the added features and fixes. Christopher Broderick 2025-03-29 12:09:38 +00:00
432fe3c5e7 Fix linting errors Christopher Broderick 2025-03-29 11:58:32 +00:00
6c43d4c685 Fix error when preventing creating ticket from email when setting is True. Christopher Broderick 2025-03-29 11:38:33 +00:00
797f285f48 Remove HELPDESK_FULL_FIRST_MESSAGE_FROM_EMAIL as it is only accessed as a Django setting Christopher Broderick 2025-03-29 11:19:29 +00:00
edde51b349 Merge pull request #1250 from DavidVadnais/BUG-remove-unused-variables Christopher Broderick 2025-03-25 11:49:51 +00:00
2462f8f426 search was broken by ruff DavidVadnais 2025-03-25 00:46:11 +00:00
4833466e81 Merge branch 'BUG-remove-unused-variables' of github.com:DavidVadnais/django-helpdesk into BUG-remove-unused-variables DavidVadnais 2025-03-24 09:43:46 -10:00
3683dd6e0a remove unused variables DavidVadnais 2025-03-24 08:37:09 -10:00
b6fe8a92d2 remove f841 from ruff ignore DavidVadnais 2025-03-24 08:18:19 -10:00
7201030398 Merge branch 'django-helpdesk:main' into BUG-remove-unused-variables David Vadnais 2025-03-24 09:38:48 -10:00
d7202b618e remove unused variables DavidVadnais 2025-03-24 08:37:09 -10:00
232c4e2a2c remove f841 from ruff ignore DavidVadnais 2025-03-24 08:18:19 -10:00
f3cfd0ec4e Merge pull request #1249 from DavidVadnais/BUG-1187-Fix-make-check-format Christopher Broderick 2025-03-24 18:16:17 +00:00
60952d0b4c Call to make checkformat in the pythonpackage.yml DavidVadnais 2025-03-24 08:10:01 -10:00
cf46f11f45 Bump license years DavidVadnais 2025-03-22 18:43:48 -10:00
4c2857008e drop auto tests for python3.8 since it is EOL DavidVadnais 2025-03-22 15:55:22 -10:00
aa92cb782c updated pyproject.toml to modern format DavidVadnais 2025-03-22 15:37:32 -10:00
091670179b run ruff formatter DavidVadnais 2025-03-22 15:29:19 -10:00
f1f3cad2f2 migrate makefile from flake8 and autopep8 to ruff DavidVadnais 2025-03-22 15:28:43 -10:00
f5c679f6df Merge pull request #1245 from DavidVadnais/ENHANCEMENT-sort-tickets-by-last-followup Christopher Broderick 2025-03-22 21:53:36 +00:00
8ebb111b37 ticket_list.html NO_FOLLOWUP_TEXT name the no followup string ALTERNATIVE_UI_STRINGS David Vadnais 2025-03-22 09:32:04 -10:00
b66b2a570e Test now have last_followup None not empty string DavidVadnais 2025-03-22 00:11:15 +00:00
fa3d4731a1 remove unused imports serializers.py DavidVadnais 2025-03-21 23:59:14 +00:00
1e580aa59d for last_followup remove filter stub, fix localization, improve serializer DavidVadnais 2025-03-21 23:55:28 +00:00
27a94dde34 only render 2 digits after . in reports DavidVadnais 2025-03-20 00:16:14 +00:00
cf2fb41bc7 Actual field parsing for last_followup DavidVadnais 2025-03-20 00:04:05 +00:00
9c8ca60f3c Use locale for last_followup DavidVadnais 2025-03-19 23:29:43 +00:00
01c28a4d62 faster query for followup_date DavidVadnais 2025-03-19 23:09:54 +00:00
8c27f74605 back off ci/dc for django 5 DavidVadnais 2025-03-18 23:16:27 +00:00
acccec47a3 check if asserEqual is backward compatible DavidVadnais 2025-03-18 23:04:42 +00:00
fc53e31769 fix indentation DavidVadnais 2025-03-18 23:01:23 +00:00
1eae15bb0f include python 3.8/3.9 only with django 4 DavidVadnais 2025-03-18 22:57:23 +00:00
1da3178a70 swapping python 3.8 and 3.9 for 3.12 DavidVadnais 2025-03-18 22:53:08 +00:00
86752d57e0 add constraints-Django5.txt DavidVadnais 2025-03-18 22:47:12 +00:00
0de74082a3 Try adding django 5 to ci/cd DavidVadnais 2025-03-18 22:44:37 +00:00
a939d2ff3d humanize last_followup date DavidVadnais 2025-03-18 22:42:26 +00:00
b2375381a1 Remove filter and uneeded render code DavidVadnais 2025-03-18 22:32:46 +00:00
f128c79856 removing 3.2 django builds from ci/cd DavidVadnais 2025-03-18 22:24:58 +00:00
753b053074 removing caching to see if new libs replicate test failures DavidVadnais 2025-03-18 22:22:29 +00:00
57fe30ca00 test fix: the field last_followup now defaults to an empty string instead of none DavidVadnais 2025-03-18 19:38:18 +00:00
f6277382aa query speedups in query and serializers DavidVadnais 2025-03-18 19:26:00 +00:00
8233c0fc45 fx lib error and unit test query add followup DavidVadnais 2025-03-12 03:24:02 +00:00
81340d1049 add last_followup to unit tests DavidVadnais 2025-03-12 03:13:23 +00:00
92c5ef6ff8 Merge branch 'main' of github.com:DavidVadnais/django-helpdesk DavidVadnais 2025-03-12 03:02:10 +00:00
0e3d450e94 Merge branch 'main' of github.com:DavidVadnais/django-helpdesk DavidVadnais 2025-03-12 03:00:36 +00:00
e5906184df Removed filtering for last followup DavidVadnais 2025-03-12 02:59:54 +00:00
b7b04166fc sorting on Last Followup works DavidVadnais 2025-03-12 02:46:08 +00:00
921d424239 last followups show in all tickets but cant be sorted by DavidVadnais 2025-03-11 23:01:38 +00:00
3078f93b32 Merge pull request #1242 from DavidVadnais/BUG-1230-postgresql-version-django-missmatch Christopher Broderick 2025-03-11 18:42:09 +00:00
888e59228f Update docs to use docker compose and document env var POSTGRES_MAJOR_VERSION DavidVadnais 2025-03-11 08:29:22 -10:00
88b23058e9 Merge branch 'django-helpdesk:main' into BUG-1230-postgresql-version-django-missmatch David Vadnais 2025-03-11 08:13:54 -10:00
f52512d3fe Merge pull request #1237 from DavidVadnais/ENHANCEMENT-escalation-notify-only David Vadnais 2025-03-11 08:12:06 -10:00
2786e41e41 Allow docker builds in non empty directories and fix packaging missing for python DavidVadnais 2025-03-10 15:23:18 -10:00
db5e67c726 upgrade yaml version to 3 and change postgresql version DavidVadnais 2025-03-10 12:07:32 -10:00
61e06b154c Documentation improvements for notify-only DavidVadnais 2025-03-10 21:46:19 +00:00
4fc4e3b02d Merge branch 'ENHANCEMENT-escalation-notify-only' of github.com:DavidVadnais/django-helpdesk into ENHANCEMENT-escalation-notify-only DavidVadnais 2025-03-08 00:39:08 +00:00
b7a88d8305 adding documentation for escalate_tickets --notify-only DavidVadnais 2025-03-08 00:38:50 +00:00
07e5eff73e standalone postgresql v12-->v13 DavidVadnais 2025-03-07 14:09:38 -10:00
3a59dfb846 Merge branch 'django-helpdesk:main' into ENHANCEMENT-escalation-notify-only David Vadnais 2025-03-07 10:03:34 -10:00
3a33f7fef9 Merge pull request #1241 from django-helpdesk/ticket_query_fixes v1.3.1 Christopher Broderick 2025-03-07 13:45:08 +00:00
fb898af207 Fix spelling Christopher Broderick 2025-03-07 13:33:41 +00:00
2085e3ad68 Merge branch 'django-helpdesk:main' into ENHANCEMENT-escalation-notify-only David Vadnais 2025-03-06 20:42:00 +00:00