Garret Wassermann
c70cf04e4d
Fix codestyle errors, use currying instead of lambdas for determing user access
2018-07-19 00:06:57 -04:00
Garret Wassermann
dff14d40d3
Merge 0.2.8 bugfixes
2018-07-03 00:59:33 -04:00
Garret Wassermann
08fc9b5aac
Check format of DEFAULT_FROM_EMAIL before creating messages, to address #608
2018-06-27 02:10:20 -04:00
Garret Wassermann
54a6b1d21b
Merge 0.2.7 bugfixes
2018-03-04 04:01:48 -05:00
Garret Wassermann
3c456873a5
Fixes for Python 3 and Django 2.0
2018-03-04 01:52:58 -05:00
Garret Wassermann
75f54dd233
Testing quicktest.py
2018-01-11 02:19:49 -05:00
Garret Wassermann
3ccd6c8dc8
Merge 0.2.6 Django 2.0 updates
2017-12-28 09:16:01 -05:00
Garret Wassermann
d18ce1f1d5
Bump version to 0.2.6 to fix remaining Django 2.0 warnings
2017-12-28 09:11:34 -05:00
Garret Wassermann
523329eab5
Merge 0.2.5 bugfixes and Django 2.0 changes
2017-12-28 07:43:10 -05:00
Garret Wassermann
5112f0dfd0
Address deprecation warnings to be compatible with Django 2.0
2017-12-28 07:23:51 -05:00
Garret Wassermann
92b43ef495
Merge master 0.2.3 bugfixes into develop
2017-12-09 23:02:12 -05:00
Garret Wassermann
bc0125421b
Fix PEP8 errors detected by new pycodestyle script
2017-12-06 02:06:07 -05:00
Garret Wassermann
6e2a16e5a6
Fixing unit tests for python3 for custom staff filters
2017-10-30 05:07:44 -04:00
Garret Wassermann
c69f752f1c
Django 2.0 requires explicit parameters; must go back and change others
2017-09-12 20:57:10 -04:00
msaelices
d264c46385
Fix UnicodeEncodeError when ticket has an special char using python2 and user goes to the admin page.
2017-08-21 02:15:07 +02:00
Daryl Egarr
ef0ba19a3b
Enhancements to Admin ( #524 )
...
* Add columns to the IgnoreEmail admin page including a calculated column of the queues the ignore relates to.
* Add columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
* Revert "Merge pull request #519 from mrkiwi-nz/master"
This reverts commit 410f59ad16aa8c396555e276e4f096406b290db6, reversing
changes made to fde06d3ab186a5c8e5f3c2ede85a04dc6fce3bbb.
* Add columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
* Merge pull request #519 from mrkiwi-nz/master
Added some helpful columns and filters to the follow-up list page.
* Add more columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
2017-06-19 14:34:36 -04:00
Garret Wassermann
2164c3bc4d
Change queue permission_name from 50 chars to 72 chars ( #484 )
...
* Change queue permission_name from 50 chars to 72 chars to accomodate slug + prepended text, to resolve #483
2017-02-12 17:33:53 +07:00
Alex Seeholzer
4e018db5a6
Added unique related_name “usersetttings_helpdesk” for the one-to-one relation to User in UserSettings.
2017-01-13 15:22:41 +01:00
Jonathan Barratt
2f66c50320
Make helpdesk work in apps with their own queue models
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To avoid returning multiple content types when creating custom permissions, use ContentType.objects.get_for_model to lookup the content type for helpdesk.models.queue.
2017-01-13 17:52:29 +07:00
Jonathan Barratt
5acd891c68
refactor all handling of attached files
...
Extract attachment processing from forms, views.staff, and management.command.get_email modules, and consolidate it into a unified lib module function.
Also refactor the affected components, most notably lib.send_templated_email, to make it easier (IMO) to reason about changes to them.
Add unit tests for attachments with UTF-8 filenames, and functional tests for submission of same, as well as ASCII versions, through the public ticket-form.
Remove unused Attachment method "get_upload_to".
2016-12-08 19:47:20 +07:00
Jonathan Barratt
7738bba2ab
remove special-case imports for legacy versions
...
standardise use, or avoidance, of timezone, template from_string, and Context
2016-11-21 10:16:03 +07:00
Will Stott
f34696df8d
Use Django's six module for StringIO imports.
2016-11-17 11:25:46 +00:00
Garret Wassermann
37b9d332de
Fix some more missing namespace references for login and kb_category
2016-10-31 02:19:41 -04:00
Garret Wassermann
4cf46156f1
More PEP8 changes
2016-10-29 04:20:16 -04:00
Garret Wassermann
d791700582
Fix PEP8 errors
2016-10-29 04:08:57 -04:00
Garret Wassermann
cad174468b
Sync with namespace and other v0.2 changes
2016-10-29 03:47:15 -04:00
Jonathan Barratt
43c067dd4f
merge changes from updated master
2016-10-29 13:35:03 +07:00
Alex Barcelo
89a6ae01b8
Fixing style (according to branch 'autocodestyle') + quicktest
2016-10-24 08:04:31 +02:00
Alex Barcelo
30e3aa55aa
almost auto-fix on misc files
2016-10-23 22:09:17 +02:00
Alex Barcelo
24d88be8d9
Initial general clean-up of stuff
2016-10-21 17:14:12 +02:00
Alex Barcelo
afd6ebad74
Merge current 'master' state into urls_app_name
2016-10-19 15:26:04 +02:00
Antoine Nguyen
50955cb8f6
Fixed Meta class definition for TicketCustomFieldValue.
2016-10-07 11:00:25 +02:00
Garret Wassermann
e5c3c4a435
Used six to add python3 compatibility along side existing python2, and replaced print statements with logging features. Can now poll a local directory for mail too, not just remote POP3/IMAP.
2016-09-14 20:35:18 -04:00
Garret Wassermann
67f81ac252
Continue CSS cleanup for Ticket description, remove unneeded priority and button images and associated functions
2016-09-09 04:03:32 -04:00
Daryl
afbfd01fab
Fix Issue #404 : Refactor converting query string into queue:id
2016-06-26 12:45:55 +12:00
Bruno Tikami
26fc6cb1de
ADDED: Flag to enable notifications on every interaction that occurs over email.
2016-03-01 16:49:34 -03:00
Bruno Tikami
a9f073cc48
Merge branch 'master' of https://github.com/rossp/django-helpdesk
2016-02-24 10:25:57 -03:00
Bruno Tikami
56b7f53c51
CLEANUP: Removing necessary code from feature 2
2016-02-20 17:46:03 -02:00
imbashamba
191ce3c53c
Nullable "default_owner" field added to Queue model
...
If default_owner is specified, tickets from public form will be assigned to him and he'll be notified by email
2016-02-17 11:40:08 +03:00
Bruno Tikami
be07fdff6c
UPDATED: Finished moving Message-Id field from <Ticket> to <FollowUp> model.
2016-02-16 17:10:13 -02:00
Bruno Tikami
c2e9ee26af
UPDATED: Stop storing the Message-Id field on the <Ticket> model and move it to the <FollowUp> so we can easily follow the threads.
2016-02-16 16:11:10 -02:00
Bruno Tikami
cea4cb2c6a
UPDATED: Set "submitter_email_id" as the standard to reference the Message-Id email field.
2016-02-07 18:11:49 -02:00
Bruno Tikami
78919addd7
BUGFIX: Set the missing max_length field attribute.
2016-02-07 17:45:08 -02:00
Bruno Tikami
83be21dc17
ADDED: <models.Ticket.submitter_email_id>
2016-02-07 17:28:00 -02:00
Bruno Tikami
e880747a2b
UDPATED: Use <views.staff.subscribe_to_ticket_updates> instead of <views.staff.subscribe_staff_member_to_ticket> when adding non-staff members to <TicketCC> instances
2016-02-07 16:46:43 -02:00
Bruno Tikami
353fcb2138
ADDED: Possibility to pass "rfc_2822_*" fields when creating a <Ticket> instance so <management.commands.get_email.ticket_from_message> can create <TicketCC> instances when processing incoming messages.
2016-02-07 15:54:39 -02:00
Alex Barcelo
a741395ce5
chaging tests to aknowledge helpdesk namespace
2015-12-22 11:20:52 +01:00
Alex Barcelo
3a0f08046e
using helpdesk app_name and droping helpdesk_ prefix
2015-12-22 10:27:03 +01:00
Ross Poulton
0d098f6d29
Merge pull request #369 from alexbarcelo/always_create_permission
...
creation of Permission-per-Queue is done always
2015-12-22 09:41:17 +11:00
Alex Barcelo
7894eea1e1
Making Queue slug unique and improving certain admin-related behaviour
2015-12-18 14:56:53 +01:00
