bbe
4ee74e6667
Better public create ticket form with the initialization of the datepicker for due date as a media.
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Reformat code to improve readability.
Add an include to get an alert when there are errors in a form.
2020-10-23 16:23:47 +02:00
Thomas Weber
58a23fed13
Check user is authenticated and usersettings_helpdesk model is created before attempting to read a tickets_per_page, otherwise use default value
2020-10-13 13:01:18 -06:00
Garret Wassermann
df4024dbb3
Merge branch 'master' into master
2020-10-13 03:38:36 -04:00
Garret Wassermann
c9e0a51d78
Merge pull request #881 from Benbb96/fix-errors-on-master
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Fix errors on 0.3.x branch especially relating to django 3.x
2020-10-13 03:35:42 -04:00
alligatorbait
e50225a67c
remove missing import and usage of apply_query
2020-10-12 15:57:00 -06:00
Garret Wassermann
6b335590e6
Merge bugfixes from 0.2.23-devel
2020-10-12 03:19:46 -04:00
Benbb96
d7f4ca4137
Fix the call the user setting for tickets per page
2020-10-08 22:34:40 +02:00
Benbb96
d80c70735a
Remove unused imports and fix errors like variables which were removed or renamed or call to function apply_query which doesn't exist anymore.
2020-10-08 22:07:49 +02:00
Garret Wassermann
720860fe54
Merge pull request #869 from alligatorbait/0.2.x
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Verify ticket.assigned_to is set before attempting to access id property
2020-10-08 01:26:10 -04:00
Benbb96
ecc7dcdc17
Fix tests
2020-10-08 00:48:03 +02:00
bbe
bcec57dafe
Display total row in report output.
2020-10-05 11:15:22 +02:00
Thomas Weber
b772c6097b
Verify ticket.assigned_to is set before attempting to access id property
2020-08-25 16:11:50 -06:00
Timothy Hobbs
ba321462c3
Attempted fix for #849
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Probably fixes #849
2020-08-07 13:03:16 +02:00
Garret Wassermann
2f788f2597
Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup
2020-07-30 04:46:15 -04:00
Arkadiy Korotaev
cf98b4a8e9
fix(public): Fix the public ticket creation by passing user or None to the form.save() method
2020-07-20 16:43:55 +02:00
bbe
ff77aa0fe3
A ticket cannot depends on itself or on a ticket already depending on it
2020-06-12 15:34:39 +02:00
bbe
25a2e5130b
Update French Translations
2020-06-09 16:18:09 +02:00
Tom Bernens
e10ffce24a
more safely get the user setting for tickets per page
2020-06-01 16:20:33 -07:00
Tom Bernens
03760a921e
initial commit
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staff.py changes:
import django core paginator libs
get user setting for tickets per page
get http GET variables for page selection on three tables
use django paginator to get current page tickets only, and pass those to dashboard.html instead of all tickets
dashboard.html changes:
assign the correct HTTP GET argument to each table
tickets.html changes:
add pagination controls below table div, and pass HTTP GET args back to the URL when clicked
2020-06-01 16:14:55 -07:00
Garret Wassermann
8a521d563b
Fix pycodestyle error
2020-04-15 07:42:52 -04:00
Garret Wassermann
5ad0743722
Merge in 0.2.21 bugfix
2020-04-15 07:38:52 -04:00
Garret Wassermann
0e9358e61b
Merge pull request #803 from auto-mat/teams
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Add Teams functionality, using pinax-teams
2020-03-04 01:02:40 -05:00
Andrew Denisenko
2f4d91c22d
Fill followup user field if authenticated user submits ticket
2020-03-03 23:39:02 +02:00
Petr Dlouhý
93e82f5469
allow KBItems to be disabled for users
2020-02-25 14:46:21 +01:00
Timothy Hobbs
28531144db
Use default str for displaying kbitems in filter view
2020-02-11 17:11:41 +01:00
Timothy Hobbs
bb9d886eea
Fix query by uncatigorized
2020-02-11 16:44:18 +01:00
Arkadiy Korotaev
354debb618
fix<public>: Public ticket creation form improvements
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Update forms.py and views/public.py to physically delete form fields
instead of just hiding them if default values for queue, date and priority are provided.
+ some bugfixes
+ code and stale imports removal
+ fix pep8 errors
2020-02-06 10:10:07 +01:00
Timothy Hobbs
f8c652d506
Better filtering + optional columns in ticket list view
2020-02-03 14:17:19 +01:00
Timothy Hobbs
5b0d44ec3a
Assign KBItems to teams
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This allows you to only show on the dashboard those tickets which belong to a
given user's team.
2020-01-27 19:45:15 +01:00
Timothy Hobbs
eea76a5eb7
Do not include resolved tickets in default ticket query
2020-01-27 17:56:49 +01:00
Timothy Hobbs
ecbb91b861
Private kb categories
2020-01-27 17:37:59 +01:00
Timothy Hobbs
2f8b4acf64
Fix pycodestyle errors
2020-01-20 14:17:23 +01:00
Timothy Hobbs
df94b56b07
Fix success view
2020-01-20 13:23:32 +01:00
Timothy Hobbs
cd019d1128
Improvements to iframe workflow
2020-01-20 13:23:32 +01:00
Timothy Hobbs
07a42e07f8
Made iframe ticket submit view CSRF exempt. Hopefully this is secure!
2020-01-20 13:23:31 +01:00
Timothy Hobbs
4c1fda5991
Fix iframe views so they actually can be displayed
2020-01-20 13:23:31 +01:00
Timothy Hobbs
b20f600db2
KB UX improvements
2020-01-20 13:23:31 +01:00
Timothy Hobbs
05bd852799
Fix pycodestyle errors
2020-01-20 13:23:31 +01:00
Timothy Hobbs
6a8ebd56a0
Add iframe view of KB categories
2020-01-20 13:23:31 +01:00
Timothy Hobbs
6579ac0e6f
Associate tickets with KB items
2020-01-20 13:23:31 +01:00
Timothy Hobbs
7fe6444f8f
Redo KB categories as accordion view
2020-01-20 13:23:17 +01:00
Timothy Hobbs
c95b24780e
Fix voting for logged in users. Voting still broken for anon users
2020-01-20 13:22:45 +01:00
Timothy Hobbs
5f29bb632e
Associate queues with KB categories
2020-01-20 13:22:45 +01:00
Timothy Hobbs
606098d947
Fix field hiding and setting code for ticket submition qargs
2020-01-20 13:22:45 +01:00
Timothy Hobbs
fbae218281
Add ability to autoset custom fields in public ticket form
2020-01-20 13:22:45 +01:00
Timothy Hobbs
aadfe08504
Add iframe supporting view for submitting tickets
2020-01-20 13:07:46 +01:00
Timothy Hobbs
24b8e45f66
Add ability to hide fields in public ticket submission form using kwargs
2020-01-20 13:07:45 +01:00
Timothy Hobbs
3b5a7fe49a
Django <2 is no longer supported
2020-01-20 13:03:44 +01:00
Timothy Hobbs
b96d725239
Refactor query code into customizable class
2020-01-20 13:03:44 +01:00
Timothy Hobbs
6eee6d196c
Add timeline view for ticket queries
2020-01-20 13:03:44 +01:00
