Commit Graph

257 Commits

Author SHA1 Message Date
Timothy Hobbs
606098d947 Fix field hiding and setting code for ticket submition qargs 2020-01-20 13:22:45 +01:00
Timothy Hobbs
fbae218281 Add ability to autoset custom fields in public ticket form 2020-01-20 13:22:45 +01:00
Timothy Hobbs
aadfe08504 Add iframe supporting view for submitting tickets 2020-01-20 13:07:46 +01:00
Timothy Hobbs
24b8e45f66 Add ability to hide fields in public ticket submission form using kwargs 2020-01-20 13:07:45 +01:00
Timothy Hobbs
3b5a7fe49a Django <2 is no longer supported 2020-01-20 13:03:44 +01:00
Timothy Hobbs
b96d725239 Refactor query code into customizable class 2020-01-20 13:03:44 +01:00
Timothy Hobbs
6eee6d196c Add timeline view for ticket queries 2020-01-20 13:03:44 +01:00
Arkadiy Korotaev
f72fbfa024
fix<ticket-search>: avoid exception of using function get_tickets_in_queues as property 2020-01-04 08:50:09 +01:00
Garret Wassermann
1784d5cf60 Follow recommendation to use == instead of keyword is 2019-12-17 08:41:30 -05:00
Timothy Hobbs
61dd12abd9 Fix tests 2019-10-16 17:36:55 +02:00
Garret Wassermann
0573bc37f8 PEP-8 codestyle improvements to pass tests 2019-10-12 19:05:00 -04:00
Garret Wassermann
182d553356 Fix some renaming issues from most recent merge 2019-10-12 18:58:50 -04:00
Timothy Hobbs
8a57f72349 Further refactor datatables code 2019-10-11 17:12:39 +02:00
Timothy Hobbs
4ca6adbe39 Move query helper functions out of lib to special query file 2019-10-11 16:31:52 +02:00
Timothy Hobbs
0691bbabcd Refactor and fix datatables code to use cache safely 2019-10-11 15:50:35 +02:00
Timothy Hobbs
03d1c66dd6 Refactor ticket list code 2019-10-11 13:10:35 +02:00
Timothy Hobbs
b862732512 Remove "classic" code path and always use datatables for ticket lists 2019-10-08 17:54:59 +02:00
Timothy Hobbs
f127b2c224 Refactor ticket list 2019-10-08 17:54:58 +02:00
Garret Wassermann
7f27eb9428 Merge 0.2.17 release into develop 2019-08-27 21:53:25 -04:00
Janne Alatalo
e9fc53d461 Fix linter error 2019-08-27 14:36:58 +03:00
Janne Alatalo
0a43b9a160 Add support for custom login handler
The custom login handler can be configured by setting the
settings.LOGIN_URL variable. If LOGIN_URL is None or 'helpdesk:login',
the app uses the default helpdesk login system. LOGIN_URL can be a view
name or raw url.
2019-08-27 13:02:07 +03:00
Jachym Cepicky
37c6905d46 cleaning time_spent formating 2019-07-06 22:36:58 +02:00
Garret Wassermann
0de263280f Merged 0.2.16 bugfixes 2019-05-25 01:25:39 -04:00
Garret Wassermann
b61c0c71fd
Merge pull request #757 from OpenGeoLabs/145_due_date
fix issue with setting due date format, for the issue #145
2019-05-24 13:23:52 -04:00
Jachym Cepicky
2e58798fe1 fixes #758 : enables adding comments to public tickets 2019-05-23 09:55:08 +02:00
Jachym Cepicky
611e6de928 fix for the issue #145 2019-05-22 11:20:01 +02:00
Jachym Cepicky
ef63a1186b fix markdown bug 2019-03-29 15:17:10 +01:00
Timothy Hobbs
89be7a0fde Don't show resolved tickets in unassigned tickets list
Fixes #741
2019-03-27 17:16:33 +01:00
Cedric Carrard
9c85b8e8c1 fix redirect loop 2019-03-20 16:12:19 +01:00
Cedric Carrard
e4d6a54659 fix public homepage with kb_category but without kb disabled 2019-03-15 14:10:43 +01:00
Jachym Cepicky
9127275557 adding support for images as knowledgebase attachment 2019-03-09 18:14:11 +01:00
Jachym Cepicky
2093bf7faf adding dedicated_time attribute to Queue model 2019-02-24 20:46:30 +01:00
Jachym Cepicky
6ceb89a5cb basic support for time spend of tikets and follow-ups 2019-02-06 21:55:53 +01:00
Jachym Cepicky
8cc0ca47f8 display list of queues only for users with right permissions 2019-02-05 15:44:06 +01:00
Garret Wassermann
43ed3ac773 PEP-8 fixes for mail threading merge 2018-12-28 11:32:49 -05:00
Garret Wassermann
5f0d22a692 Merge brunotikami/master for user and email threading, for #385 and #375 2018-12-28 10:53:28 -05:00
Garret Wassermann
696d10db12 Remove old python2/six code 2018-12-28 03:13:52 -05:00
Timothy Hobbs
1c24d88680
Enable better ticket form pre-filling 2018-12-27 16:39:31 +01:00
Garret Wassermann
ea8c75b884 Fix saving and loading custom queries, update for Py3/Django2.x 2018-12-21 19:14:54 -05:00
Garret Wassermann
2cd438f7b2 Demo should disable server-side processing for local demo usage 2018-12-21 16:35:26 -05:00
Garret Wassermann
5940b706c1 Merge branch 'develop' into bootstrap4 2018-12-20 21:55:24 -05:00
Garret Wassermann
a11c595a7c PEP-8 fixes 2018-12-20 21:30:23 -05:00
Garret Wassermann
5fe98f245f Merge branch 'develop' into bootstrap4 2018-12-15 14:03:52 -05:00
Garret Wassermann
3a5e49452b Merge remote-tracking branch 'shash/fix_vote' into develop for #652 2018-12-15 13:44:34 -05:00
Garret Wassermann
bb4178b477 Merge develop branch into bootstrap4 2018-11-03 22:40:03 -04:00
Timothy Hobbs
09d8f8c488
Try to obey UserSettings when sending emails 2018-11-01 19:32:34 +01:00
Timothy Hobbs
6c37d73d4e
DRY out email sending code and normalize behavior
This refactor removes duplicated logic for deciding whom the messages get sent to.
It also normalizes behavior ensuring that all CCed addresses are sent to in all cases that CCed individuals should be notified.
2018-11-01 14:56:17 +01:00
Garret Wassermann
5f6a6fe8c5
Merge pull request #653 from auto-mat/user_settings_fix
Transform UserSettings into a normal django model
2018-10-25 18:27:40 -04:00
Timothy Hobbs
3f6ae1aefe
Transform UserSettings into a normal django model 2018-10-25 17:54:37 +02:00
shashwat1002
e0c03996ad add a new field to KBItem model to keep track of all users who voted, and make changes to the vote function so that it checks whether a user has already votred 2018-10-17 23:09:43 +05:30