c95b24780e
Fix voting for logged in users. Voting still broken for anon users
2020-01-20 13:22:45 +01:00
5f29bb632e
Associate queues with KB categories
2020-01-20 13:22:45 +01:00
6ae7b60ef4
fix error format time_spent
2019-12-25 11:21:47 +03:00
0691bbabcd
Refactor and fix datatables code to use cache safely
2019-10-11 15:50:35 +02:00
92ea5bc984
Fix: use helpdesk settings to for https config
2019-10-11 13:23:01 +02:00
cd948a6701
Merge pull request #765 from OpenGeoLabs/gui_updates
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More gui updates
2019-07-07 02:33:11 -04:00
37c6905d46
cleaning time_spent formating
2019-07-06 22:36:58 +02:00
c969577161
Add setting for HTTPS in email links
2019-07-04 10:32:49 +02:00
ef63a1186b
fix markdown bug
2019-03-29 15:17:10 +01:00
ba8f3f3cbb
style fix
2019-03-09 23:51:26 +01:00
ce82ddb9f9
Merge branch 'develop' into images_for_kb
2019-03-09 23:46:26 +01:00
db0f286989
adding support for images as knowledgebase attachment
2019-03-09 23:41:26 +01:00
9127275557
adding support for images as knowledgebase attachment
2019-03-09 18:14:11 +01:00
d4f1f85b29
Markdown for Knowledge base, ticket and comments.
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Removed markdown-deux
2019-03-06 14:42:57 +01:00
2093bf7faf
adding dedicated_time attribute to Queue model
2019-02-24 20:46:30 +01:00
6ceb89a5cb
basic support for time spend of tikets and follow-ups
2019-02-06 21:55:53 +01:00
43ed3ac773
PEP-8 fixes for mail threading merge
2018-12-28 11:32:49 -05:00
5f0d22a692
Merge brunotikami/master for user and email threading, for #385 and #375
2018-12-28 10:53:28 -05:00
696d10db12
Remove old python2/six code
2018-12-28 03:13:52 -05:00
a11c595a7c
PEP-8 fixes
2018-12-20 21:30:23 -05:00
3a5e49452b
Merge remote-tracking branch 'shash/fix_vote' into develop for #652
2018-12-15 13:44:34 -05:00
09d8f8c488
Try to obey UserSettings when sending emails
2018-11-01 19:32:34 +01:00
6c37d73d4e
DRY out email sending code and normalize behavior
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This refactor removes duplicated logic for deciding whom the messages get sent to.
It also normalizes behavior ensuring that all CCed addresses are sent to in all cases that CCed individuals should be notified.
2018-11-01 14:56:17 +01:00
5f6a6fe8c5
Merge pull request #653 from auto-mat/user_settings_fix
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Transform UserSettings into a normal django model
2018-10-25 18:27:40 -04:00
3f6ae1aefe
Transform UserSettings into a normal django model
2018-10-25 17:54:37 +02:00
e0c03996ad
add a new field to KBItem model to keep track of all users who voted, and make changes to the vote function so that it checks whether a user has already votred
2018-10-17 23:09:43 +05:30
caaa0e5158
Include ticket secret in path to new attachments in order to reduce URL guessability.
2018-10-06 21:23:44 +02:00
c1750a7461
Require a secret key for viewing tickets unless HELPDESK_VIEW_A_TICKET_PUBLIC is set
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Fixes #629 , #639
2018-09-08 21:29:59 +02:00
082b6b88f3
Add user profile links for submiters who have profiles
2018-08-30 12:53:46 +02:00
c70cf04e4d
Fix codestyle errors, use currying instead of lambdas for determing user access
2018-07-19 00:06:57 -04:00
dff14d40d3
Merge 0.2.8 bugfixes
2018-07-03 00:59:33 -04:00
08fc9b5aac
Check format of DEFAULT_FROM_EMAIL before creating messages, to address #608
2018-06-27 02:10:20 -04:00
54a6b1d21b
Merge 0.2.7 bugfixes
2018-03-04 04:01:48 -05:00
3c456873a5
Fixes for Python 3 and Django 2.0
2018-03-04 01:52:58 -05:00
75f54dd233
Testing quicktest.py
2018-01-11 02:19:49 -05:00
3ccd6c8dc8
Merge 0.2.6 Django 2.0 updates
2017-12-28 09:16:01 -05:00
d18ce1f1d5
Bump version to 0.2.6 to fix remaining Django 2.0 warnings
2017-12-28 09:11:34 -05:00
523329eab5
Merge 0.2.5 bugfixes and Django 2.0 changes
2017-12-28 07:43:10 -05:00
5112f0dfd0
Address deprecation warnings to be compatible with Django 2.0
2017-12-28 07:23:51 -05:00
92b43ef495
Merge master 0.2.3 bugfixes into develop
2017-12-09 23:02:12 -05:00
bc0125421b
Fix PEP8 errors detected by new pycodestyle script
2017-12-06 02:06:07 -05:00
6e2a16e5a6
Fixing unit tests for python3 for custom staff filters
2017-10-30 05:07:44 -04:00
c69f752f1c
Django 2.0 requires explicit parameters; must go back and change others
2017-09-12 20:57:10 -04:00
d264c46385
Fix UnicodeEncodeError when ticket has an special char using python2 and user goes to the admin page.
2017-08-21 02:15:07 +02:00
ef0ba19a3b
Enhancements to Admin ( #524 )
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* Add columns to the IgnoreEmail admin page including a calculated column of the queues the ignore relates to.
* Add columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
* Revert "Merge pull request #519 from mrkiwi-nz/master"
This reverts commit 410f59ad16fde06d3ab1#519 from mrkiwi-nz/master
Added some helpful columns and filters to the follow-up list page.
* Add more columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
2017-06-19 14:34:36 -04:00
2164c3bc4d
Change queue permission_name from 50 chars to 72 chars ( #484 )
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* Change queue permission_name from 50 chars to 72 chars to accomodate slug + prepended text, to resolve #483
2017-02-12 17:33:53 +07:00
4e018db5a6
Added unique related_name “usersetttings_helpdesk” for the one-to-one relation to User in UserSettings.
2017-01-13 15:22:41 +01:00
2f66c50320
Make helpdesk work in apps with their own queue models
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To avoid returning multiple content types when creating custom permissions, use ContentType.objects.get_for_model to lookup the content type for helpdesk.models.queue.
2017-01-13 17:52:29 +07:00
5acd891c68
refactor all handling of attached files
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Extract attachment processing from forms, views.staff, and management.command.get_email modules, and consolidate it into a unified lib module function.
Also refactor the affected components, most notably lib.send_templated_email, to make it easier (IMO) to reason about changes to them.
Add unit tests for attachments with UTF-8 filenames, and functional tests for submission of same, as well as ASCII versions, through the public ticket-form.
Remove unused Attachment method "get_upload_to".
2016-12-08 19:47:20 +07:00
7738bba2ab
remove special-case imports for legacy versions
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standardise use, or avoidance, of timezone, template from_string, and Context
2016-11-21 10:16:03 +07:00
