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a21050082a
Commit Graph

212 Commits

Author SHA1 Message Date
Ross Poulton
a21050082a Improve ticket CC handling. By @kotowicz in 
4bf79ccf46.
 2012-08-07 23:41:43 +10:00
Ross Poulton
2f1b74316f new option 'HELPDESK_SHOW_EDIT_BUTTON_FOLLOW_UP' which allows superusers 
to delete individual followups (so you don't have to go to the admin).
(by @kotowicz in a2a5b10b2d)
 2012-08-07 23:32:45 +10:00
Ross Poulton
5c2a1df976 Replicate @kotowicz 24754aa9d9 2012-08-07 23:24:31 +10:00
Ross Poulton
dc91771b96 Avoid saving empty ticket updates. Closes #99. 2012-08-07 23:22:39 +10:00
Ross Poulton
eaba930c63 Line up heading & navigation items. Closes #83. 2012-08-07 23:01:40 +10:00
Ross Poulton
23a85efea7 Make it easier to allow multiple file attachments on update. Closes #90. 2012-08-07 22:55:56 +10:00
Ross Poulton
e209793aa2 When unauthenticated users reach update view, forward to login. Addresses issue #78. 2012-08-07 22:50:25 +10:00
Ross Poulton
62093971ab Add incomplete Portugese (Brazil), Spanish (Columbia), Swedish & Norwegian Bokmal (Norway) translations. Update all other translations. 2012-08-07 22:40:59 +10:00
Ross Poulton
313f565006 Make login link go to the users preferred dashboard/ticket list. Fixes #97, thanks @emperorcezar 2012-08-07 20:38:15 +10:00
Ross Poulton
776d88dbd6 RSS feeds not working for users with periods in their name. Fixes issue #30, thanks @tsanecki 2012-08-07 20:32:23 +10:00
Ross Poulton
ba9875af06 Merge branch 'master' of github.com:rossp/django-helpdesk 2012-08-07 20:27:14 +10:00
Ross Poulton
51fdee91ed Unable to accept resolution of unassigned tickets 2012-08-07 20:25:21 +10:00
satyans24
30a577e18b Update helpdesk/views/staff.py 2012-07-23 12:38:26 +05:30
satyans24
c02c2a80d7 fix the search for the cases where user search with email address like : no-reply@tigers-connect.com 2012-07-23 11:59:58 +05:30
Ross Poulton
5640e8490c Updated SQLite check due to changed Django DB definitions. Fixes #143. 2012-06-11 13:40:54 +10:00
Bruno Clermont
7d01203e35 use more flexible way to get the id of the <div> 
this let use of more complex widget than a simple <input> in <div> child
 2012-06-06 12:54:52 +03:00
Tomas Neme
e7ec916c79 Merge branch 'conditional-tags' 2012-05-14 13:24:54 -03:00
Tomas Neme
21a21c5097 fix conflicts with master 2012-05-14 13:24:36 -03:00
Tomas Neme
0372256fcf Merge branch 'master' of github.com:Lacrymology/django-helpdesk 2012-05-14 13:21:05 -03:00
Tomas Neme
22036d0a38 merge branch master 2012-05-14 13:19:22 -03:00
Tomas Neme
f4dc848ae9 adding conditional migration 2012-05-14 13:15:57 -03:00
Tomas Neme
75e7d209e5 fixing frozen model in migration 0005 to add field added in 0004 2012-05-14 13:07:36 -03:00
Tomas Neme
812772eab8 adding missing migration 2012-05-11 17:07:14 -03:00
Stefano Brentegani
a520e380f0 fix ticket list (sorting and status querystring) 2012-05-11 17:15:46 +02:00
Ross Poulton
9f0e07f5e6 Add Django 1.4 support - remove old feeds import (no longer required) and add Timezone support. Fixes #135. 2012-05-11 17:02:55 +10:00
Ross Poulton
1a8fa1e885 Merge pull request #136 from brente/i18n 
Italian email templates revision
 2012-05-09 16:59:56 -07:00
Stefano Brentegani
8522bdd0d1 Italian email templates revision 2012-05-09 14:29:18 +02:00
unknown
1363ba3ce1 fix ticket update with no due date set 2012-05-08 14:36:13 +02:00
Ross Poulton
e8ee39ddaa Merge pull request #132 from ochagnon/master 
other html fixes
 2012-05-01 16:34:14 -07:00
Oriane Chagnon
2436cbeca2 close ul BEFORE closing div 2012-04-30 19:31:13 -03:00
Oriane Chagnon
b42e619b7f close ul BEFORE closing div 2012-04-30 19:28:19 -03:00
Oriane Chagnon
88d6b61a2e remove closing </label> tag for unopened <label>. 2012-04-30 18:34:09 -03:00
Oriane Chagnon
77c6008b9a remove closing </dt> tags for unopened <dt>. and close <dl> 2012-04-30 18:08:42 -03:00
Oriane Chagnon
bbdb8f1734 Remove closing </label> tag that do not match any opening <label> 2012-04-30 17:11:25 -03:00
Ross Poulton
951539db91 Re-run makemssages && compilemssages 2012-04-25 18:27:04 +10:00
Ross Poulton
a45f4510ed Merge pull request #127 from brente/fix-migrations 
fix frozen models in migrations 0004+0005
 2012-04-25 00:56:52 -07:00
Ross Poulton
89b8267d84 Fix RSS feeds for post-Django 1.2. Closes #129. 2012-04-25 17:55:38 +10:00
Stefano Brentegani
a19f5d16bb fix frozen models in migrations 0004+0005 2012-04-20 00:35:28 +02:00
Ross Poulton
4fb9ab0617 Fixes #122 - avoid exception when taking ticket. 2012-04-11 17:48:39 +10:00
Tomas Neme
e138fa108f Merge branch 'master' into add-migration 2012-04-02 16:03:47 -03:00
Tomas Neme
28c007ea23 creating missing migration 2012-04-02 16:03:15 -03:00
Ross Poulton
321a9aef2d Add setting HELPDESK_SHOW_KB_ON_HOMEPAGE to show KnowledgeBase 
categories on the homepage.
Bumped version number.
 2012-03-02 09:28:54 +11:00
Evan Borgstrom
1f00eef6d0 [GH-93] re-applying changes... 2012-01-24 23:19:07 -05:00
Ross Poulton
230f94f6aa Merge pull request #108 from kratorius/fix-query-filtering 
Sanity checks against input for ticket search
 2012-01-23 15:16:56 -08:00
Ross Poulton
7e72f3d8ea Merge pull request #106 from yekibud/master 
adding global queue email settings for get_mail and HELPDESK_KB_ENABLED_STAFF; added ticket due date
 2012-01-23 15:15:44 -08:00
Ross Poulton
17e6122fca Merge pull request #104 from kratorius/csrf-api-fix 
Exclude API calls from CSRF middleware.
 2012-01-23 15:00:05 -08:00
Ross Poulton
62e9866254 Merge pull request #103 from kratorius/save-fix 
Pass generic parameters to inherited model save()
 2012-01-23 14:59:41 -08:00
Ross Poulton
a0a1875686 Merge branch 'master' of github.com:rossp/django-helpdesk 2012-01-23 22:51:38 +00:00
Ross Poulton
b63c480037 Merge alexgarel/django-helpdesk revision e4b4dd5 - Add CSS for printing 
of tickets.
Closes GH-91.
 2012-01-23 22:49:55 +00:00
Ross Poulton
6a18689faa Merge pull request #101 from kratorius/closed-resolution-bugfix 
Save resolution when closing the ticket
 2012-01-23 14:44:45 -08:00