400 Commits

Author	SHA1	Message	Date
Timothy Hobbs	8f9d385e10	Merge branch 'main' into view_protectors	2024-04-23 21:29:38 +02:00
Timothy Hobbs	ebbbcdb2aa	Deprecate VALID_EXTENSIONS properly	2024-04-22 18:38:59 +02:00
Sam Splunks	42be32b17b	Allow to track queue change in follow-ups	2024-04-08 12:33:23 +00:00
Timothy Hobbs	128a465d44	Enabling filtering of tickets by status in API	2024-03-02 00:28:00 +01:00
Sam Splunks	2ff266a612	Fixed pairing parenthesis	2024-02-01 16:28:26 +01:00
Sam Splunks	3e6e39fc39	Fixing missing capitalized Q_OPEN_STATUSES variable	2024-02-01 15:43:56 +01:00
Sam Splunks	ab2c2f79a4	Allow Tickets status choices customization	2024-02-01 15:38:02 +01:00
Timothy Hobbs	c9f742227e	Include custom fields in user tickets api endpoint	2024-01-16 22:19:32 +00:00
Timothy Hobbs	04bbb27b24	Fix mistake in if chaining	2023-12-03 00:34:29 +00:00
Timothy Hobbs	9526ca9820	Do the full update ticket flow when followups are posted from the API	2023-11-30 11:40:11 +01:00
Timothy Hobbs	ffb7522e79	Use update_ticket method when placing ticket on hold	2023-11-26 16:40:52 +00:00
Timothy Hobbs	8f71bdac7a	Add tests for user_tickets api endpoint	2023-11-26 12:58:53 +00:00
Timothy Hobbs	5d190c30ab	re-protect public views	2023-11-23 22:52:45 +01:00
Timothy Hobbs	b92c83de39	Implement My Tickets view in public helpdesk ... Note: This is a breaking change as it forces pagination on the API endoints. This should have been done from the start as the API without pagination is useless when there are large numbers of tickets.	2023-11-23 21:50:44 +01:00
Timothy Hobbs	4481795c7f	search_for_ticket → class based view	2023-11-23 20:52:27 +01:00
Timothy Hobbs	e128cc0d5c	view_ticket → class based view	2023-11-23 20:48:50 +01:00
Christopher Broderick	6cba903827	Merge remote-tracking branch 'origin/main' into fix_unassigned_kbitems_not_visible_when_teams_not_active	2023-11-15 01:06:07 +00:00
Christopher Broderick	d65b103cc4	Merge pull request #1139 from timthelion/webhooks ... Refactor update tickets view	2023-11-15 00:54:32 +00:00
Christopher Broderick	9195e4b738	Unassigned tickets lookup foix when teams is disabled.	2023-11-15 00:42:51 +00:00
Timothy Hobbs	b0ef6a5484	Fix #1138 by calling update_ticket directly from non-update views	2023-11-14 21:47:12 +01:00
Timothy Hobbs	ade4c3115e	Move update ticket logic out of staff.py	2023-11-14 21:17:37 +01:00
Timothy Hobbs	6cd5522099	Move to ruff, its faster & catches more	2023-11-14 20:37:05 +01:00
Timothy Hobbs	21513d4524	Fix security problem with update_ticket view ... @martin-marty Introduced a security flaw in this commit. ecefd5e407# By extracting authentication logic for the update_ticket view to a new function and mixing the return types. This function returns both a Ticket object and a login redirect. This is simply non-sensical and fails to actually login-redirect non-authenticated users.	2023-11-11 22:26:19 +01:00
Benbb96	770cdc77b8	Add more tests	2023-05-01 22:54:41 +02:00
Benbb96	3b55f37fb5	Fix isort issues	2023-04-30 04:13:50 +02:00
Benbb96	3235333873	Drag & drop on ticket checklist tasks edition page + Use an empty form in order to better generate new task row dynamically	2023-04-30 03:56:42 +02:00
Benbb96	ef88a2ee8a	Better workflow for creating new ticket checklist, into a modal	2023-04-30 03:11:27 +02:00
Benbb96	11b2b36dd2	Allow updating task state when writing a ticket follow-up	2023-04-30 02:18:16 +02:00
Benbb96	308f69a03b	CRUD Checklist Template	2023-04-30 01:15:05 +02:00
Benbb96	af1ba5f205	Create a page to edit checklist name and tasks + another page for deletion	2023-04-29 00:24:06 +02:00
Benbb96	b8d06a0fb1	Show a form to create a new checklist, with the possibility to use a preset template	2023-04-23 00:36:10 +02:00
Christopher Broderick	1b3d97e183	Fix incorrectly removed time import	2023-04-03 10:49:01 +01:00
Christopher Broderick	7ff870ec88	Merge branch 'main' into #1075---add-options-for-date-and-datetime-input-in-ticket-view	2023-03-26 00:46:07 +00:00
Christopher Broderick	9e71fc8467	Remove redundant import	2023-03-25 13:21:27 +00:00
finnertysea	21ccc83d69	#1075 - make view agnostic to format of incoming due date	2023-03-17 13:12:03 -07:00
Christopher Broderick	930fc71d8b	Merge branch 'main' into fix-warnings	2023-03-10 23:52:46 +00:00
finnertysea	5279180221	Bug fix #1066 - modified import order to placate isort	2023-01-24 13:36:18 -05:00
finnertysea	71ff0aa6d5	Bug fix - detected due date change when no change was made	2023-01-20 10:53:35 -05:00
Benbb96	238dd8d3d5	Fix import order	2022-08-15 20:21:19 +02:00
Benbb96	bc3d89b555	Fix PyCharm warnings in staff.py	2022-08-15 20:15:02 +02:00
Martin Whitehouse	72392a3f50	Add update_summary_tables helper function ... Reduces complexity of 'run_report' and handles updating summary table in own function	2022-07-25 04:44:46 +02:00
Martin Whitehouse	205c69b539	Add get_report_table_and_totals helper function ... Extracts a large portion of run_report handling	2022-07-25 04:41:01 +02:00
Martin Whitehouse	b1bf2cab46	Add get_report_queryset_or_redirect helper ... Gets required objects or redirects	2022-07-25 04:35:49 +02:00
Martin Whitehouse	50bd72ac7a	Move import to top	2022-07-25 04:31:17 +02:00
Martin Whitehouse	d858c40416	Add check_redirect_on_user_query helper function ... Extract the checking for a redirect to reduce complexity	2022-07-25 04:29:43 +02:00
Martin Whitehouse	f89f5b91da	Reinstate changes, fixed missing update	2022-07-25 04:23:03 +02:00
Martin Whitehouse	40a243c23b	Revert changes, updating objects missed somewhere	2022-07-25 04:15:53 +02:00
Martin Whitehouse	a248181857	Add redirect_from_chosen_ticket helper function ... Moves the whole handling to own block, reducing complexity greatly.	2022-07-25 04:08:16 +02:00
Martin Whitehouse	eb11c4fe0e	Rename ticket_attriubtes to upper, module level constant.	2022-07-25 04:03:12 +02:00
Martin Whitehouse	a783156b61	Add merge_ticket_values helper ... Extract a large portion of code from `merge_tickets`	2022-07-25 04:01:27 +02:00