Martin Whitehouse
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b1bf2cab46
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Add get_report_queryset_or_redirect helper
Gets required objects or redirects
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2022-07-25 04:35:49 +02:00 |
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Martin Whitehouse
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50bd72ac7a
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Move import to top
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2022-07-25 04:31:17 +02:00 |
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Martin Whitehouse
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d858c40416
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Add check_redirect_on_user_query helper function
Extract the checking for a redirect to reduce complexity
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2022-07-25 04:29:43 +02:00 |
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Martin Whitehouse
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f89f5b91da
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Reinstate changes, fixed missing update
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2022-07-25 04:23:03 +02:00 |
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Martin Whitehouse
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40a243c23b
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Revert changes, updating objects missed somewhere
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2022-07-25 04:15:53 +02:00 |
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Martin Whitehouse
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a248181857
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Add redirect_from_chosen_ticket helper function
Moves the whole handling to own block, reducing complexity greatly.
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2022-07-25 04:08:16 +02:00 |
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Martin Whitehouse
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eb11c4fe0e
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Rename ticket_attriubtes to upper, module level constant.
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2022-07-25 04:03:12 +02:00 |
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Martin Whitehouse
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a783156b61
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Add merge_ticket_values helper
Extract a large portion of code from `merge_tickets`
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2022-07-25 04:01:27 +02:00 |
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Martin Whitehouse
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b326103d82
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Fix spacing
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2022-07-25 03:48:06 +02:00 |
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Martin Whitehouse
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45e47846fe
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py3.8 annotation fix
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2022-07-25 03:45:36 +02:00 |
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Martin Whitehouse
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7b4d53cfc0
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Fix 'list' annoation for py3.8
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2022-07-25 03:44:04 +02:00 |
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Martin Whitehouse
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749ebbe16b
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Fix annotations for py3.8
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2022-07-25 03:42:16 +02:00 |
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Martin Whitehouse
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595dae1cf7
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Add get_template_staff_and_template_cc function
Furhter reduxes complexity by combining creation of templates
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2022-07-25 03:38:16 +02:00 |
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Martin Whitehouse
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256af24daa
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Comment function
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2022-07-25 03:34:03 +02:00 |
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Martin Whitehouse
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a2f33c9799
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Add add_staff_subscription helper
Further reduces complexity by checking for subscription in helper
function
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2022-07-25 03:32:45 +02:00 |
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Martin Whitehouse
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f678c63496
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Add update_messages_sent_to_by_public_and_status helper function
Handles updating ticket and sending ticket reply
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2022-07-25 03:30:07 +02:00 |
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Martin Whitehouse
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fe619b5ff2
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Combine conditionals to single line
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2022-07-25 03:22:59 +02:00 |
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Martin Whitehouse
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f815ebbb5c
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Add get_time_spent_from_request helper
Extracts further code
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2022-07-25 03:17:10 +02:00 |
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Martin Whitehouse
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9294eca5d6
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Add get_and_set_ticket_status helper
Extracts some futher code from `update_ticket`
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2022-07-25 03:11:30 +02:00 |
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Martin Whitehouse
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ecefd5e407
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Extract the due_date to helper function
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2022-07-25 03:01:50 +02:00 |
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Martin Whitehouse
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574395ee28
|
Easy pickings
Simple code violations of reserved symbols etc.
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2022-07-25 02:46:33 +02:00 |
|
Martin Whitehouse
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44f068d1b8
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re-apply formatting
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2022-07-22 03:30:35 +02:00 |
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Martin Whitehouse
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25542f929e
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Initial isort configuration
Will fail build if imports are not sorted correctly
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2022-07-22 03:26:41 +02:00 |
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Martin Whitehouse
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aa876f8016
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pycodestyle formatting
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2022-07-12 12:34:19 +02:00 |
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Garret Wassermann
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b8511dd70b
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Fix conflicts for Django 4 support
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2022-04-23 02:23:51 -04:00 |
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Daniele Scasciafratte
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5792587e3e
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feat(ticket): disable timeline
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2022-04-15 18:48:21 +02:00 |
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Daniele Scasciafratte
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7a3260a163
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fix(kb): no db
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2022-03-18 19:33:31 +01:00 |
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Daniele Scasciafratte
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347a70e497
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fix(kb): no db
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2022-03-18 19:21:17 +01:00 |
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Nick McCullum
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358080926c
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Added Django 4 support.
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2022-03-16 22:29:09 -04:00 |
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Antun Franjin
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fbadf23654
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Fix typo in model field name in update_ticket.
email_on_ticket_assigned > email_on_ticket_assign
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2022-03-11 11:03:16 +01:00 |
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Garret Wassermann
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3695cfa19d
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Remove comma in staff.py to address #988
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2022-01-04 11:47:31 -05:00 |
|
Garret Wassermann
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aff67184d4
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Add attachment validator when uploading attachment to tickets
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2021-10-05 06:25:42 -04:00 |
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Garret Wassermann
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a5f801bb52
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use csrf tokens in all forms
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2021-10-04 23:13:38 -04:00 |
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Timothy Hobbs
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63bb949d63
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Don't use redis cache at all for ticket querysets as this breaks pagination
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2021-07-07 20:40:34 +02:00 |
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Timothy Hobbs
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f840136e1e
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Don't crash if use email is None
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2021-07-07 20:38:20 +02:00 |
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Arkadiy Korotaev
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c90811418a
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chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
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2021-03-05 09:37:21 +01:00 |
|
Tom Weber
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90961897ec
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CustomField datetime type formats updated to fixed string formats enabling reformatting and consistency
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2021-02-10 17:58:01 -07:00 |
|
Tom Weber
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ae9109bad6
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Bug Fix EditTicketForm unable to edit and add error display
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2021-02-09 13:08:27 -07:00 |
|
bbe
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2a03a5ecf7
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Disabled merged_to field in edit ticket + reformat template (fix datepicker) and simplify view
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2021-02-04 18:17:06 +01:00 |
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Garret Wassermann
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c9fa0c81c7
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Merge pull request #895 from Benbb96/merging-tickets-feature
New feature: Merging tickets
|
2020-11-01 13:54:03 -05:00 |
|
bbe
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1788f2fb84
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Update ticketCC views and also reformat HTML files along with some improvements in form errors.
|
2020-10-31 18:33:41 +01:00 |
|
bbe
|
ad55d54f2d
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Update french translations
|
2020-10-31 00:15:51 +01:00 |
|
bbe
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b3bd23dbff
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Add assigned_to attribute to be merged
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2020-10-30 23:12:09 +01:00 |
|
bbe
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41b5715b7d
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Add comments and refactor variables names
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2020-10-30 22:19:21 +01:00 |
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bbe
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e1cd9d0f2e
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Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket.
Also add new template tag filter to use the dictionary get function in template.
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2020-10-29 23:32:02 +01:00 |
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bbe
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dc503b0437
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Fix #739
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2020-10-23 14:51:53 +02:00 |
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Thomas Weber
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58a23fed13
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Check user is authenticated and usersettings_helpdesk model is created before attempting to read a tickets_per_page, otherwise use default value
|
2020-10-13 13:01:18 -06:00 |
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Garret Wassermann
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df4024dbb3
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Merge branch 'master' into master
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2020-10-13 03:38:36 -04:00 |
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Garret Wassermann
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c9e0a51d78
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Merge pull request #881 from Benbb96/fix-errors-on-master
Fix errors on 0.3.x branch especially relating to django 3.x
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2020-10-13 03:35:42 -04:00 |
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alligatorbait
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e50225a67c
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remove missing import and usage of apply_query
|
2020-10-12 15:57:00 -06:00 |
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