04f35dd4ce
Merge pull request #1150 from timthelion/webhooks-4
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Fix custom field sending in new ticket webhook
2024-01-17 22:35:51 +00:00
c9f742227e
Include custom fields in user tickets api endpoint
2024-01-16 22:19:32 +00:00
b0977a44d0
Remove debug output code from tests
2024-01-04 00:16:47 +00:00
7aa7f0eca2
Fix custom field sending in new ticket webhook
2023-12-27 19:39:12 +00:00
82653806c4
Merge pull request #1147 from timthelion/webhooks-3
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Fixes for my-tickets view and public ticket view
2023-12-06 22:12:20 +00:00
7027aa24db
Merge branch 'main' into webhooks-3
2023-12-05 21:54:33 +00:00
c138047128
Merge pull request #1146 from timthelion/webhooks-2
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Webhooks
2023-12-05 21:53:15 +00:00
7a4210df50
my_tickets.html: Trans tags
2023-12-04 23:42:49 +00:00
9b17dc3cbd
More formatting fixes on ticket view page
2023-12-04 23:38:28 +00:00
4432802562
Fix css for showing ticket followups
2023-12-04 23:38:28 +00:00
83994d07d7
Fix updating tickets when opened from my-tickets view
2023-12-04 23:38:28 +00:00
27f295098c
Improve webhook env var handling & docs
2023-12-04 23:37:31 +00:00
c959c24b96
Merge branch 'main' into webhooks-2
2023-12-04 08:42:58 +00:00
9db89e6714
Merge pull request #1145 from timthelion/webhooks-1
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API: Actually send out emails when creating followups via the API
2023-12-04 07:57:36 +00:00
04bbb27b24
Fix mistake in if chaining
2023-12-03 00:34:29 +00:00
e708281dcd
Implement webhooks. Fixes #264
2023-12-02 20:57:21 +00:00
5e1fb838cb
Do the full update ticket flow when followups are posted from the API
2023-12-02 18:10:41 +00:00
9526ca9820
Do the full update ticket flow when followups are posted from the API
2023-11-30 11:40:11 +01:00
a638a34db9
Merge pull request #1144 from django-helpdesk/new_release_version
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Update setup.py with next release version number.
2023-11-29 15:48:22 +00:00
31b0b26d3c
Update setup.py with next release version number.
2023-11-29 15:16:26 +00:00
6f1749a06c
Merge pull request #1143 from timthelion/webhooks
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Add my tickets view for logged in non-staff users
2023-11-27 14:41:06 +00:00
2360c2ed53
Add My Tickets view to staff menu as well
2023-11-27 11:18:31 +01:00
e00e19625a
Remove Due Date and Submitter columns from My Tickets view as these are not necessary
2023-11-27 11:14:10 +01:00
ffb7522e79
Use update_ticket method when placing ticket on hold
2023-11-26 16:40:52 +00:00
8f71bdac7a
Add tests for user_tickets api endpoint
2023-11-26 12:58:53 +00:00
5d190c30ab
re-protect public views
2023-11-23 22:52:45 +01:00
162a368b9d
Remove all mention of obsolute API deactivation switch. The helpdesk frontend
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now requires the API
2023-11-23 22:23:13 +01:00
3d4d58b5fd
Fixes #994
2023-11-23 21:58:02 +01:00
b92c83de39
Implement My Tickets view in public helpdesk
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Note: This is a breaking change as it forces pagination on the API endoints.
This should have been done from the start as the API without pagination is
useless when there are large numbers of tickets.
2023-11-23 21:50:44 +01:00
cec90aafdd
Show username in nav header
2023-11-23 20:59:58 +01:00
4481795c7f
search_for_ticket → class based view
2023-11-23 20:52:27 +01:00
e128cc0d5c
view_ticket → class based view
2023-11-23 20:48:50 +01:00
a27508bba7
Update default logo for standalone helpdesk
2023-11-23 20:35:26 +01:00
761b91d2fe
Merge pull request #1140 from django-helpdesk/fix_unassigned_kbitems_not_visible_when_teams_not_active
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Simplify teams enable/disable and fix unassigned kbitems not visible when teams not active
2023-11-16 12:45:04 +00:00
2880f4d5db
Update docs/teams.rst
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2023-11-16 09:02:55 +00:00
94250cab15
Update docs/teams.rst
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2023-11-16 09:02:44 +00:00
3a225d88db
Update demo/demodesk/config/settings.py
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2023-11-16 09:02:12 +00:00
03d6220d3d
Update docs/teams.rst
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2023-11-16 09:00:49 +00:00
245f4285a4
Update docs/install.rst
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2023-11-16 09:00:38 +00:00
af10f472a7
Update docs/teams.rst
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2023-11-15 11:32:37 +00:00
5ea97968e8
Update demo/demodesk/config/settings.py
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2023-11-15 11:32:00 +00:00
da00cf67b3
Update helpdesk/settings.py
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2023-11-15 11:31:45 +00:00
6cba903827
Merge remote-tracking branch 'origin/main' into fix_unassigned_kbitems_not_visible_when_teams_not_active
2023-11-15 01:06:07 +00:00
d65b103cc4
Merge pull request #1139 from timthelion/webhooks
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Refactor update tickets view
2023-11-15 00:54:32 +00:00
9195e4b738
Unassigned tickets lookup foix when teams is disabled.
2023-11-15 00:42:51 +00:00
9147cb16d5
Changed settings to support simple enable/disable of teams.
2023-11-15 00:41:56 +00:00
4c0c6b7fca
Documentation for chnges teams enable/disable.
2023-11-15 00:41:15 +00:00
9c234494c4
Additional email unit test for alternate multipart without related
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multipart.
2023-11-15 00:40:43 +00:00
b0ef6a5484
Fix #1138 by calling update_ticket directly from non-update views
2023-11-14 21:47:12 +01:00
ade4c3115e
Move update ticket logic out of staff.py
2023-11-14 21:17:37 +01:00
