2f66c50320
Make helpdesk work in apps with their own queue models
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To avoid returning multiple content types when creating custom permissions, use ContentType.objects.get_for_model to lookup the content type for helpdesk.models.queue.
2017-01-13 17:52:29 +07:00
787c3aa4f5
make old subject_part pretty
2017-01-09 00:30:36 +01:00
b7baf2bf56
fix for error:BadHeaderError: Header values can't contain newlines when running get_email. caused by subject_part being repeated, but second time doesnt strip newlines
2017-01-08 18:52:24 +01:00
8a2e6c087e
hotfix for #470 : datatables error on empty ticket list
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handle the no tickets match query case with js rather than python for DataTables compatibility
2017-01-03 00:42:12 +07:00
8f751691a4
whitespace removed
2016-12-16 10:38:15 +01:00
97b3444a92
if files condition restored
2016-12-16 10:36:00 +01:00
fc0ae58420
lib as reduxionist + read binary mode
2016-12-16 10:30:50 +01:00
3c6b522464
Fix form end tag placement, and remove duplicate unstyled query box
2016-12-13 23:45:43 -05:00
df7920cd2e
missing imports added
2016-12-14 00:04:38 +01:00
3a372fbcb4
White space removed
2016-12-13 23:40:36 +01:00
f5b68772cf
Downloaded attachment was not decoded and additionally encoded by default django method (its size after download is bigger than originally attached file). This is the reason why it is illegible
2016-12-13 23:31:26 +01:00
9939f62ebd
Attachement should be readed in binary mode ... and attached as payload (regarding docs)
2016-12-13 23:28:16 +01:00
e7c4131ed7
Attachement should be readed in binary mode ... and attached as payload (regarding docs)
2016-12-13 22:43:14 +01:00
8dbd54ac16
stop corrupting binary attachments when delivering them by email
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We accomplish this by attching files to out-bound mail diffrently
depending on the versino of Python in effect. In Py2 we can read
the files ourseles and the standard library will still
be able to use the text we pass as if it were bytes. Under Py3,
however, email.message will complain if it doesn't get to decode
the bytes itself, so instead of attaching the contents directly
we just pass the path to the file as a string instead. Unfortunately,
Django 1.8 does not work with this Python 3 approach, due to its
not yet having reverted to the newly improved standard library's
mail-message implementation, and thus requiring us to know more
about the character-encoding/mimetype of the attachment than I've
been able to gather cleanly by this point.
2016-12-13 19:41:13 +07:00
e82e5fcd5f
urlquote email address when used as get query param
2016-12-11 06:20:03 +07:00
94c39cba69
solves Title changed to . (Null title) on failed attachment upload.
2016-12-11 06:00:05 +07:00
5acd891c68
refactor all handling of attached files
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Extract attachment processing from forms, views.staff, and management.command.get_email modules, and consolidate it into a unified lib module function.
Also refactor the affected components, most notably lib.send_templated_email, to make it easier (IMO) to reason about changes to them.
Add unit tests for attachments with UTF-8 filenames, and functional tests for submission of same, as well as ASCII versions, through the public ticket-form.
Remove unused Attachment method "get_upload_to".
2016-12-08 19:47:20 +07:00
391e35065c
per code review, update safe IP addr/port constants, remove commented-out code, and add comments to unexplained code
2016-12-06 09:55:22 +07:00
e8d0c5b2c7
implement mocked pop3 and imap tests for get_email
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also update travis to latest django patch releases
2016-12-02 19:04:52 +07:00
399b0901f6
newer version of tests
2016-12-02 17:40:46 +07:00
72a99cc99a
Moved existing test for local mailbox into generation of tests for matrix of email configurations;
2016-12-02 17:40:46 +07:00
3cfa371199
hotfix for #456 : patch calls to ticket_from_message
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add logger arg where missing in get_email
2016-11-29 00:46:42 +07:00
cac3267e82
Merge pull request #454 from reduxionist/prune-legacy-code
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Prune legacy code
2016-11-21 20:32:35 +07:00
45a8ce98ac
Merge pull request #455 from gwasser/ticket_list_view
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Use HTML5 table ordering based on Unix epoch
2016-11-21 20:29:13 +07:00
04f27fdcff
Use HTML5 table ordering based on Unix epoch
2016-11-21 00:12:24 -05:00
7738bba2ab
remove special-case imports for legacy versions
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standardise use, or avoidance, of timezone, template from_string, and Context
2016-11-21 10:16:03 +07:00
f34696df8d
Use Django's six module for StringIO imports.
2016-11-17 11:25:46 +00:00
97a24fbe22
Ensure that local files are deleted after processing, and add some information about it to the install.rst documentation
2016-11-12 11:32:04 +07:00
ebfea8274d
convert reverse-URL lookups to helpdesk namespace
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in views.staff, this fixes:
-run_report's no-tickets-found redirect to report_index
-del_attachment's redirect to parent ticket view after deletion
2016-11-11 10:31:37 +07:00
b0b68b9541
drop south_migrations folder
2016-11-02 17:22:47 +01:00
62163eaf0e
patch: implicit closing of open files;
2016-11-01 15:03:51 +01:00
2a7d82413b
Miscellaneous improvements from review of #419
2016-10-31 02:57:08 -04:00
37b9d332de
Fix some more missing namespace references for login and kb_category
2016-10-31 02:19:41 -04:00
c74208325b
Removed test_per_queue_staff_permission assertion, report_index no longer returns unassigned_tickets
2016-10-31 02:06:49 -04:00
26f4987726
Fix a missing helpdesk namespace reference in report_index.html
2016-10-31 01:42:45 -04:00
194641613c
Sync with upstream, merged in AbstractForm with bootstrap class
2016-10-31 01:38:49 -04:00
abd6fdcebe
simplifying if-case branches on CustomFieldMixin
2016-10-30 20:53:18 +01:00
cce12181f0
refactoring single-letter variables into better names
2016-10-30 20:43:05 +01:00
681a1893bd
missed a refactoring
2016-10-30 08:42:05 +01:00
d8d10fae90
DRY in *TicketForm --by adding an Abstrat~ one
2016-10-30 08:39:17 +01:00
bea6fbf75a
fixing a deprecated usage, and adding a minor branch control
2016-10-30 08:38:49 +01:00
adf2b16c2c
Fix namespaces in test
2016-10-29 04:33:27 -04:00
dc25164304
More PEP8 changes (hopefully last)
2016-10-29 04:27:29 -04:00
4cf46156f1
More PEP8 changes
2016-10-29 04:20:16 -04:00
1f1d477a35
Sync again with master 0.2
2016-10-29 04:11:41 -04:00
d791700582
Fix PEP8 errors
2016-10-29 04:08:57 -04:00
28308d19fb
cleanup build-breaking whitespace merge errors
2016-10-29 14:59:14 +07:00
cad174468b
Sync with namespace and other v0.2 changes
2016-10-29 03:47:15 -04:00
26c0f2e59f
Merge pull request #441 from alexbarcelo/api-prune
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Remove all the deprecated API related files and references
2016-10-29 14:12:31 +07:00
53ed0d3a2c
Remove all the deprecated API related files and references
2016-10-29 08:50:13 +02:00
