Commit Graph

82 Commits

Author SHA1 Message Date
fc028334d9 Added optional serverside processing on datatables that lists all tickets - True by default 2018-10-14 20:23:28 -04:00
75632ddae4 Login wall systems settings page
Fixes #642
2018-09-12 14:43:57 +02:00
ffc97338c9 Submit ticket link should work for non-logged in users 2018-09-07 19:10:57 +02:00
e373d5b9d8 Merge pull request #636 from auto-mat/rss-permissions
Only staff users should be given access to the RSS feeds
2018-09-03 18:52:16 -04:00
58cc18d049 Only staff users should be given access to the RSS feeds 2018-09-03 20:29:22 +02:00
4526d7c537 Fixed login/logout for Django 2.1.
In django.contrib.auth.views, the login and logout funcs are removed as of Django 2.1.  Helpdesk's urls.py needs to be updated to use the LoginView and LogoutView classes instead, which were introduced in Django 1.11.
2018-08-19 18:59:08 -07:00
bc0125421b Fix PEP8 errors detected by new pycodestyle script 2017-12-06 02:06:07 -05:00
53ed0d3a2c Remove all the deprecated API related files and references 2016-10-29 08:50:13 +02:00
89a6ae01b8 Fixing style (according to branch 'autocodestyle') + quicktest 2016-10-24 08:04:31 +02:00
24d88be8d9 Initial general clean-up of stuff 2016-10-21 17:14:12 +02:00
3b181e87ef Fix inconsistent indentation 2016-10-20 11:43:22 +07:00
3a0f08046e using helpdesk app_name and droping helpdesk_ prefix 2015-12-22 10:27:03 +01:00
2da16c511c updates to remove Django 1.10 deprecation warnings in Django 1.9:
- use of patterns() in urls.py is deprecated
- render() functions accept only dicts - introduced checks to ensure downward compatibility back to Django 1.7
2015-12-10 13:36:24 +01:00
c711a54d8d Merge commit '21e46f010dfecea1562a4d2b308fd78b71fec8a0' into no-admin-url
Conflicts:
	helpdesk/urls.py
2014-07-21 21:38:40 +02:00
978c0665b8 Custom User model changes. 2014-07-15 14:02:31 -07:00
51114c8029 RSS feed not working for user name with @ in it. Fixes issue 2013-11-14 20:34:39 +00:00
a4b3185525 fix urls.py for django 1.3 compatibility 2013-03-18 11:58:07 -07:00
ca1c6a270c compatibility fixes for django 1.5 2013-03-18 10:57:39 -07:00
2f1b74316f new option 'HELPDESK_SHOW_EDIT_BUTTON_FOLLOW_UP' which allows superusers
to delete individual followups (so you don't have to go to the admin).
(by @kotowicz in a2a5b10b2d)
2012-08-07 23:32:45 +10:00
776d88dbd6 RSS feeds not working for users with periods in their name. Fixes issue #30, thanks @tsanecki 2012-08-07 20:32:23 +10:00
9f0e07f5e6 Add Django 1.4 support - remove old feeds import (no longer required) and add Timezone support. Fixes #135. 2012-05-11 17:02:55 +10:00
89b8267d84 Fix RSS feeds for post-Django 1.2. Closes #129. 2012-04-25 17:55:38 +10:00
71dcfb6f37 Replacing undocumented ADMIN_URL setting 2012-04-20 00:02:28 +02:00
5a92dafbdc new option: 'HELPDESK_FOOTER_SHOW_CHANGE_LANGUAGE_LINK'
If activated, a 'change language' link will be shown in the footer.
You need to add this line to your 'urlpatterns' variable in your
urls.py file:

(r'^i18n/', include('django.conf.urls.i18n'))
2011-11-27 09:26:56 +01:00
cb34b1933a make django-helpdesk more customizable + bug fixes:
- look at settings.py for all new options regarding customization.
- settings can be accessed inside the templates via the new
  templatetag 'load_helpdesk_settings'

- allow editing of personal followups, but only if followup does not
  contain any ticketchanges - otherwise this information is lost after
  the editing.
- add 'delete' link to attachments
- link to list of closed tickets in queue overview
- add 'closed & resolved' section to dashboard
- hide 'pre-set reply' box if no pre-set replies are found.
- use 'SelectDateWidget' for custom DateField

- fix how we update followups so that attachments don't get deleted
- fix bug where resolution emails contained the solution 'None'
- fix stats crashing bug
- fix locale bug
2011-11-19 09:34:07 +01:00
acbcfebef5 Update urlconf to recognise KB category slugs that include numbers. Closes #68. 2011-11-05 01:23:35 +00:00
e73f45e4f6 Added ability to turn of KB (my business doesn't need it) 2011-06-09 11:24:33 -04:00
8b6fbd8965 Add ticket dependency so you can't resolve a ticket until it's dependents are resolved. Addresses GH-43 2011-05-10 19:27:11 +10:00
1aba9e2475 Moved login/logout templates into templates/helpdesk/registration/ rather than templates/registration/, so the helpdesk templates don't overwrite site-specific ones. Thanks to kotiwicz for the patch to issue #13. 2011-02-02 08:05:33 +00:00
97886abc76 Add ability for FollowUp records to be edited by staff. Closes Google Code issue #131; Github issue #5. Thanks to Google user 'alecs.box' for the patch. 2011-01-29 06:02:03 +00:00
7654de9d28 Change references to Jutda Helpdesk to django-helpdesk as that should
be the real name for this project IMHO.
2011-01-25 23:08:41 +00:00
53327eb66a Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future. 2011-01-25 23:02:00 +00:00