django-helpdesk/helpdesk
Andreas Kotowicz cb34b1933a make django-helpdesk more customizable + bug fixes:
- look at settings.py for all new options regarding customization.
- settings can be accessed inside the templates via the new
  templatetag 'load_helpdesk_settings'

- allow editing of personal followups, but only if followup does not
  contain any ticketchanges - otherwise this information is lost after
  the editing.
- add 'delete' link to attachments
- link to list of closed tickets in queue overview
- add 'closed & resolved' section to dashboard
- hide 'pre-set reply' box if no pre-set replies are found.
- use 'SelectDateWidget' for custom DateField

- fix how we update followups so that attachments don't get deleted
- fix bug where resolution emails contained the solution 'None'
- fix stats crashing bug
- fix locale bug
2011-11-19 09:34:07 +01:00
..
fixtures added german email templates 2011-09-01 17:16:55 +02:00
locale Add Italian translation, thanks to Stefano Brentegani. 2011-11-06 00:05:58 +00:00
management Clean up comments in create_usersettings, and fix copyright in escalate_tickets. 2011-04-19 23:02:33 +00:00
migrations Allow users to define the display order of custom fields. Closes GH-75. 2011-11-08 17:59:34 +11:00
static/helpdesk Fix the fixture, and update for django 1.3, add dist and egg-info to gitignore 2011-03-25 18:03:18 -04:00
templates/helpdesk make django-helpdesk more customizable + bug fixes: 2011-11-19 09:34:07 +01:00
templatetags make django-helpdesk more customizable + bug fixes: 2011-11-19 09:34:07 +01:00
views make django-helpdesk more customizable + bug fixes: 2011-11-19 09:34:07 +01:00
__init__.py Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future. 2011-01-25 23:02:00 +00:00
admin.py Add support for multi-locale email templates. Also added Russian templates (closes GH-1). REQUIRES SCHEMA CHANGE: SEE FILE UPGRADE. 2011-03-11 22:30:59 +00:00
akismet.py small fixes and translation 2011-09-01 13:01:03 +02:00
forms.py make django-helpdesk more customizable + bug fixes: 2011-11-19 09:34:07 +01:00
lib.py make django-helpdesk more customizable + bug fixes: 2011-11-19 09:34:07 +01:00
models.py Allow users to define the display order of custom fields. Closes GH-75. 2011-11-08 17:59:34 +11:00
settings.py make django-helpdesk more customizable + bug fixes: 2011-11-19 09:34:07 +01:00
urls.py make django-helpdesk more customizable + bug fixes: 2011-11-19 09:34:07 +01:00