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20 Development Roadmap
Garret Wassermann edited this page 2021-10-18 01:22:17 -04:00
Table of Contents

Below is a roadmap and rough timeline for major new features and changes to django-helpdesk.

This is very much in flux, nothing set in stone yet, just ideas looking for comments! Please feel free to file a ticket if you'd like to discuss an idea, or directly add ideas to this wiki.

Upcoming Releases

0.4

  • Require Django 4.x, Python 3.8+
  • Port from Django 3.x -> 4.x to address deprecated features in 3.x or earlier series
  • Generic views?
  • Should re-evaluate best practices when Django 4.0 is released, Django itself may change a bit in major version.

Future (Not yet scheduled)

  • Public-facing web interface overhaul, rework how we allow ticket submitters to log in and view status without accounts
  • API using django-rest-framework or similar (internal django-helpdesk API was deprecated in 0.1.18, removed in 0.2)

Past Releases (Changelog)

0.3

  • Require Django 3.x, Python 3.8+
  • Move to Bootstrap CSS v4
  • Move to Font Awesome 5 Free
  • Revisit Django deprecation warnings, fully address all deprecated issues from 1.8 -> 1.11 -> 2.2 LTS transition; according to the Django deprecation guide, allows code to run until after the next LTS, so 1.11 code works on 2.x too, but would require further porting for 3.x, etc.)
  • Message threading, revised UI
  • Merged tickets and improved bulk actions
  • Improved Django user permissions

Bugfix releases (incomplete list)

  • 0.3.0 - initial release - 2021-10-18

0.2

  • Updated Bootstrap CSS and jQuery interface, better theming
  • Improved unit testing (infrastructure work for easier future development)
  • Improved Python 3 support, particularly for email parsing of tickets/comments
  • South database migrations are deprecated
  • Requires Django 1.11.x, Python 2.7 or 3.4+, Python 2 deprecated and will be removed in a future release (most likely 0.4, but could be sooner)

Bugfix releases (incomplete list)

  • 0.2.0 - initial release - 2017-09-14
  • 0.2.1 - re-release of 0.2.0 that fixed missing files - 2017-09-14
  • 0.2.3 - get_mail fixes, zh_Hans translation - 2017-12-09
  • 0.2.4 - 2017-12-18
  • 0.2.6 - 2017-12-28 - collectstatic bugfix and Django 2.0 compatibility (mostly)
  • 0.2.8 - 2018-07-03 - more bugfixes to work with Django 2.x / Python 3.x
  • 0.2.22 - 2020-07-30 - more bugfixes and translation updates

0.1.18 - last update end of 2016

  • The classic release, we released 0.1.18 to fix a few bugs and simple merge requests.
  • Expect 0.1.18 to be the last release of the series as we move to further development.
  • Supports south databases and Django prior to 1.8
  • Requires Python 2.7+, some features supported on 3.3+ (but not totally official, particularly email submission of tickets)