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@ -3,107 +3,107 @@ title: FAQ
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weight: 600
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---
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## How can I install with the Simple Install Script?
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1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details.
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2. Spin up a VPS, bare metal or Linux VM.
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3. If you want to use DNS and SSL create a DNS name i.e. `rustdesk.yourdomain.com`.
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4. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#install).
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5. Copy and paste the command into your Linux terminal.
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6. Follow the prompts as they guide you through the install.
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7. Once the install is complete go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`.
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8. Log in with the username `admin` and password `test1234`.
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9. Enter your license code purchased in step 1.
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## 如何使用简单安装脚本进行安装?
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1. 从 [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html) 获取许可证,查看 [license](/docs/en/self-host/pro/license) 页面了解更多详细信息。
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2. 启动 VPS、裸机或 Linux VM。
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3. 如果您想使用 DNS 和 SSL,请创建一个 DNS 名称,即`rustdesk.yourdomain.com`。
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4. 转到[此页面](https://rustdesk.com/docs/en/self-host/pro/installscript/#install)。
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5. 将命令复制并粘贴到 Linux 终端中。
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6. 按照提示完成安装。
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7. 安装完成后,转到`https://rustdesk.yourdomain.com`或`http://youripaddress:21114`。
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8. 使用用户名`admin`和密码`test1234`登录。
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9. 输入您在步骤 1 中购买的许可证代码。
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## How can I convert from RustDesk Server Open Source to RustDesk Server Pro?
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1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details.
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2. Open TCP port 21114.
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3. Log into your RustDesk Server.
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4. If you didn't already use DNS and want to use SSL create a DNS name i.e. `rustdesk.yourdomain.com`.
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5. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#convert-from-open-source).
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6. Copy and paste the command into your Linux terminal.
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7. Follow the prompts as they guide you through the install.
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8. Once the install is complete go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`.
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9. Log in with the username `admin` and password `test1234`.
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10. Enter your license code purchased in step 1.
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## 如何从 RustDesk Server开源版本 转换为 RustDesk Server Pro?
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1. 从 [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html) 获取许可证,查看 [license](/docs/en/self-host/pro/license) 页面了解更多详细信息。
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2. 打开 TCP 端口 21114。
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3. 登录您的 RustDesk 服务器。
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4. 如果您尚未使用 DNS 并且想要使用 SSL,请创建一个 DNS 名称,即`rustdesk.yourdomain.com`。
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5. 转到[此页面](https://rustdesk.com/docs/en/self-host/pro/installscript/#convert-from-open-source)。
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6. 将命令复制并粘贴到 Linux 终端中。
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7. 按照提示完成安装。
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8. 安装完成后,转到`https://rustdesk.yourdomain.com`或`http://youripaddress:21114`。
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9. 使用用户名`admin`和密码`test1234`登录。
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10. 输入您在步骤 1 中购买的许可证代码。
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## There is a new version of RustDesk Server Pro out, how can I upgrade?
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1. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#upgrade).
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2. Copy and paste the command into your Linux terminal.
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3. Follow the prompts as they guide you through the upgrade.
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## RustDesk Server Pro 有新版本,如何升级?
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1. 转到[此页面](https://rustdesk.com/docs/en/self-host/pro/installscript/#upgrade)。
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2. 将命令复制并粘贴到 Linux 终端中。
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3. 按照提示进行升级。
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## I installed with the scripts, how can I start and stop services?
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The services use systemd so can be started and stopped using `sudo systemctl stop|start|restart rustdesk-hbbs|rustdesk-hbbr` e.g. `sudo systemctl restart rustdesk-hbbs`.
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## 我使用脚本安装了,如何启动和停止服务?
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这些服务使用 systemd,因此可以使用`sudo systemctl stop|start|restart rustdesk-hbbs|rustdesk-hbbr`来启动和停止,例如 `sudo systemctl restart rustdesk-hbbs`。
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## I installed with the scripts, how can I view the Linux logs?
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The logs are stored in /var/log/rustdesk-server, you can view them using `tail /var/log/rustdesk-server/hbbs.log` or `tail /var/log/rustdesk-server/hbbs.error`.
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## 我用脚本安装了,如何查看Linux日志?
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日志存储在 /var/log/rustdesk-server 中,您可以使用 `tail /var/log/rustdesk-server/hbbs.log` 或 `tail /var/log/rustdesk-server/hbbs.error` 查看它们。
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## I installed with the scripts, how can I check the status of the RustDesk services?
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To check the status `sudo systemctl status rustdesk-hbbs|rustdesk-hbbr` e.g. `sudo systemctl status rustdesk-hbbs`.
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## 我使用脚本安装了,如何检查 RustDesk 服务的状态?
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要检查状态 `sudo systemctl status rustdesk-hbbs|rustdesk-hbbr` 例如 `sudo systemctl status rustdesk-hbbs`。
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## How can I install RustDesk Server Pro on Windows?
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1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details.
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2. Download the the windows installer from [GitHub](https://github.com/rustdesk/rustdesk-server-pro/releases/latest).
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3. Unzip the windows installer.
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4. Run the Installer and follow the steps on screen.
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5. Once its completed open RustDesk Server.
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6. Follow the prompts as they guide you through the install.
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7. Click `Services` and then `Start`.
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8. Once the install is complete go to `http://youripaddress:21114`.
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9. Log in with the username `admin` and password `test1234`.
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10. Enter your license code purchased in step 1.
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## 如何在 Windows 上安装 RustDesk Server Pro?
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1. 从 [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html) 获取许可证,查看 [license](/docs/en/self-host/pro/license) 页面了解更多详细信息。
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2. 从 [GitHub](https://github.com/rustdesk/rustdesk-server-pro/releases/latest) 下载 Windows 安装程序。
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3. 解压 Windows 安装程序。
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4. 运行安装程序并按照屏幕上的步骤进行操作。
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5. 完成后打开 RustDesk Server。
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6. 按照提示完成安装。
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7. 单击`服务`,然后单击`启动`。
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8. 安装完成后,转到`http://youripaddress:21114`。
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9. 使用用户名`admin`和密码`test1234`登录。
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10. 输入您在步骤 1 中购买的许可证代码。
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## How can I change the admin password?
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1. Go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`.
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2. Log in with the username `admin` and password `test1234`.
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3. Click on `admin` in the top right hand corner.
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4. Click on `Settings`.
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5. Enter your new password in the boxes provided.
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## 如何更改管理员密码?
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1. 转到`https://rustdesk.yourdomain.com`或`http://youripaddress:21114`。
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2. 使用用户名`admin`和密码`test1234`登录。
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3. 单击右上角的`管理`。
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4. 单击`设置`。
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5. 在提供的框中输入您的新密码。
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## How can I delete the default `admin` user?
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1. Create another account with `administrator` enabled.
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2. Log in with the new administrative account.
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3. Delete the `admin` on `Users` page.
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## 如何删除默认的`admin`用户?
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1. 创建另一个启用`管理员`的帐户。
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2. 使用新的管理帐户登录。
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3.删除`Users`页面上的`admin`。
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## How can I setup my relay servers?
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1. Go to `Settings` on the left hand menu.
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2. Click on `Relay` on the sub-menu.
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3. Click `+` next to `Relay Servers`.
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4. Enter the Relay server DNS address or IP address in the box which now shows and press Enter.
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5. If you have more than one Relay server you can keep clicking `+` and adapt the Geo settings is required (remember and copy your key to the other servers).
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## 如何设置我的中继服务器?
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1. 转到左侧菜单上的`设置`。
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2. 单击子菜单上的`中继`。
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3. 单击`中继服务器`旁边的`+`。
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4. 在现在显示的框中输入中继服务器 DNS 地址或 IP 地址,然后按 Enter。
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5. 如果您有多个中继服务器,您可以继续单击`+`并根据需要调整地理设置(记住并将您的密钥复制到其他服务器)。
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## How can I set or change the license?
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1. Go to `Settings` on the left hand menu.
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2. Click on `License` on the sub-menu.
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3. Click `Edit` and paste in your license code.
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4. Click `OK`.
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## 如何设置或更改许可证?
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1. 转到左侧菜单上的`设置`。
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2. 单击子菜单上的`许可证`。
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3. 单击`编辑`并粘贴您的许可证代码。
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4. 单击`确定`。
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## How can I move my license to a new server?
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Please see [here](https://rustdesk.com/docs/en/self-host/pro/license/#invoices-and-migration).
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## 如何将我的许可证移至新服务器?
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请参阅[此处](https://rustdesk.com/docs/en/self-host/pro/license/#invoices-and-migration)。
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## How can I view the logs?
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On the left hand side click on `Logs`.
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## 如何查看日志?
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在左侧单击`日志`。
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## How can I setup Emails?
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Gmail in this example
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## 如何设置电子邮件?
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本例中的 Gmail
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1. Go to `Settings` on the left hand menu.
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2. Click on `SMTP` on the sub-menu.
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3. Enter the SMTP address `smtp.gmail.com`.
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4. Enter the Port 587 in `SMTP Port`.
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5. Enter the Gmail account i.e. `myrustdeskserver@gmail.com` in `Mail Account`.
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6. Enter your password (you might need an app password).
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7. Enter your Gmail account i.e. `myrustdeskserver@gmail.com` in `From `.
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8. Click `Check` to save.
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1. 转到左侧菜单上的`设置`。
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2. 单击子菜单上的`SMTP`。
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3. 输入 SMTP 地址 `smtp.gmail.com`。
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4. 在`SMTP 端口`中输入端口 587。
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5. 在`邮件帐户`中输入 Gmail 帐户,即`myrustdeskserver@gmail.com`。
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6. 输入您的密码(您可能需要应用程序密码)。
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7. 在`发件人`中输入您的 Gmail 帐户,即`myrustdeskserver@gmail.com`。
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8. 单击`检查`保存。
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## Emails aren't working from my VPS
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A lot of VPS providers block ports 465 and 25.
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## 我的 VPS 无法发送电子邮件
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许多 VPS 提供商会阻止端口 465 和 25。
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A simple way to check is using telnet. To test in the Linux terminal type `telnet your.mailserver.com 25`. On Windows use PowerShell with `Test-NetConnection -ComputerName your.mailserver.com -Port 25`.
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一个简单的检查方法是使用 telnet。 要在 Linux 终端中测试,请输入`telnet your.mailserver.com 25`。 在 Windows 上,使用 PowerShell 和`Test-NetConnection -ComputerName your.mailserver.com -Port 25`。
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Your mail server may not be using port 25. Please make sure you are using the correct ports.
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您的邮件服务器可能未使用端口 25。请确保您使用的是正确的端口。
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## Can I deploy RustDesk using powershell?
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Sure, this script can help, replace `youraddress` and `yourkey` with your address and key for your RustDesk Server Pro Address and Key
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## 我可以使用 powershell 部署 RustDesk 吗?
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当然,此脚本可以提供帮助,将`youraddress`和`yourkey`替换为 RustDesk Server Pro 地址和密钥的地址和密钥
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```
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$ErrorActionPreference= 'silentlycontinue'
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@ -152,8 +152,8 @@ Set-Content C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\RustDesk\con
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net start rustdesk
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```
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## How can I get RustDesk IDs from agents on my network or using an RMM type system?
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On Windows you can use the following PowerShell script:
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## 如何从网络上的代理或使用 RMM 类型系统获取 RustDesk ID?
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在 Windows 上,您可以使用以下 PowerShell 脚本:
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```
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$ErrorActionPreference= 'silentlycontinue'
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@ -163,8 +163,8 @@ $rustdesk_id = (get-clipboard)
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Write-Output $rustdesk_id
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```
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## How can I set a persistent password on an agent on my network or using an RMM type system?
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On Windows you can use the following PowerShell script:
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## 如何在我的网络上或使用 RMM 类型系统的代理上设置永久密码?
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在 Windows 上,您可以使用以下 PowerShell 脚本:
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```
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$ErrorActionPreference = 'silentlycontinue'
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@ -182,35 +182,35 @@ Write-Output $rustdesk_pw
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net start rustdesk > null
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```
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## I have installed RustDesk Server Pro manually but the API web console isn't behind SSL, how can I secure this?
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Use a proxy like Nginx, the simple install script has one, it's really simple. [This is how we do it](https://github.com/rustdesk/rustdesk-server-pro/blob/493ad90daf8815c3052ff4d0d4aa9cc07e411efa/install.sh#L252).
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## 我已手动安装 RustDesk Server Pro,但 API Web 控制台不在 SSL 后面,我该如何保护它?
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使用Nginx之类的代理,简单的安装脚本就有一个,非常简单。 [这就是我们的做法](https://github.com/rustdesk/rustdesk-server-pro/blob/493ad90daf8815c3052ff4d0d4aa9cc07e411efa/install.sh#L252)。
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Similar configs should work with Traefik v2, HAProxy, Apache Proxy and Cloudflare Tunnel.
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类似的配置应该适用于 Traefik v2、HAProxy、Apache Proxy 和 Cloudflare Tunnel。
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## How can I file a bug report?
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Please file via [GitHub](https://github.com/rustdesk/rustdesk-server-pro/issues).
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## 我如何提交错误报告?
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请通过 [GitHub](https://github.com/rustdesk/rustdesk-server-pro/issues) 提交。
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## Why if I am self hosting is this not free and open source?
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1. RustDesk has become a full time job for a number of people, they have lives, wives, jobs and kids which all demands attention and costs money!
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2. We want to be here and still making great progress in years to come.
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3. The open source version will continue to be open source and we encourage others to make developments in line with the AGPL license.
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## 为什么如果我是自托管,这不是免费和开源的吗?
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1. RustDesk 已经成为很多人的全职工作,他们有生活,有妻子,有工作,有孩子,这些都需要关注,而且要花钱!
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2. 我们希望在未来的几年里继续取得巨大进步。
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3.开源版本将继续开源,我们鼓励其他人在符合AGPL许可的情况下进行开发。
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## I cant connect to devices in different groups, why is this?
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This is easily sorted, you need to allow cross-group access.
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1. Add new Groups.
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2. Click Edit.
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3. Select the relevant groups you want access (it automatically adds them in the corresponding group).
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## 我无法连接到不同组中的设备,这是为什么?
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这很容易排序,您需要允许跨组访问。
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1. 添加新群组。
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2. 单击编辑。
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3. 选择您想要访问的相关组(它会自动将它们添加到相应的组中)。
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## How do I get configs automatically?
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Configs are generated automatically.
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1. Download the newest clients from [GitHub](https://github.com/rustdesk/rustdesk/releases/latest).
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2. On the main page in the web console click on Windows EXE.
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3. Fill in the host and API (if different from your config).
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4. Click Submit.
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5. Scan QR code on Android and rename exe to what has been generated.
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## 如何自动获取配置?
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配置是自动生成的。
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1. 从[GitHub](https://github.com/rustdesk/rustdesk/releases/latest)下载最新的客户端。
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2. 在 Web 控制台的主页上单击 Windows EXE。
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3. 填写主机和 API(如果与您的配置不同)。
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4. 单击`提交`。
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5. 扫描Android上的二维码并将exe重命名为生成的文件。
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## Do you offer hosting for RustDesk Server Pro?
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Please get in touch with our [sales](mailto://sales@rustdesk.com) team.
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## 你们是否提供 RustDesk Server Pro 托管?
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请联系我们的[销售](mailto://sales@rustdesk.com) 团队。
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## Is there somewhere I can see video setup guides?
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Yes! We have a [YouTube Channel](https://youtube.com/@RustDesk).
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## 有什么地方可以看到视频设置指南吗?
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是的! 我们有一个 [YouTube 频道](https://youtube.com/@RustDesk)。
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