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Technical Support | 16 |
Community Support
Free Support: Available through Github Discussions and Discord.
We can help you install RustDesk using supported methods as documented here.
We may give pointers, or provide additional troubleshooting steps if we believe your issue may be related to a recent update or bug.
Commercial Support
Paid Support: You can email to get started.
We can help with lots of problems, installations and configurations. Fully managed hosted servers are also available as well as monthly support packages.
You get Priority #1 fast responses and service.
SSH Access
To provide SSH access to your server for troubleshooting, please add the following key to ~/username/.ssh/authorized_keys
and ensure the file has permissions 600
.
You may refer to this tutorial for reference.
ssh-rsa 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 support@rustdesk