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4.8 KiB
4.8 KiB
title | weight |
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FAQ | 600 |
How Do I install with the Simple Install Script?
- Get your license from https://rustdesk.com/pricing.html, check license page for more details.
- Spin up a VPS, bare metal or linux VM.
- If you want to use DNS and SSL create a DNS name ie
rustdesk.yourdomain.com
. - Go to this page.
- Copy and paste the command into your linux terminal.
- Follow the prompts as they guide you through the install.
- Once the install is complete go to
https://rustdesk.yourdomain.com
orhttp://youripaddress:21114
. - Log in with the username
admin
and passwordtest1234
. - Enter your license code purchased in step 1.
How Do I convert from RustDesk Server Opensource to RustDesk Server Pro?
- Get your license from https://rustdesk.com/pricing.html, check license page for more details.
- Open port 21114 TCP.
- Log into your RustDesk Server.
- If you didnt already use DNS and want to use SSL create a DNS name ie
rustdesk.yourdomain.com
. - Go to this page.
- Copy and paste the command into your linux terminal.
- Follow the prompts as they guide you through the install.
- Once the install is complete go to
https://rustdesk.yourdomain.com
orhttp://youripaddress:21114
. - Log in with the username
admin
and passwordtest1234
. - Enter your license code purchased in step 1.
Theres a new version of RustDesk Server Pro out, how do I upgrade?
- Log into your RustDesk Pro Server.
- Go to this page.
- Copy and paste the command into your linux terminal.
- Follow the prompts as they guide you through the upgrade.
I installed with the scripts how do I start and stop services?
The services use systemd so can be started and stopped using sudo systemctl stop|start|restart rustdesk-hbbs|rustdesk-hbbr
eg sudo systemctl restart rustdesk-hbbs
I installed with the scripts how do I view the linux logs
The logs are stored in /var/log/rustdesk-server/, you can view them using cat /var/log/rustdesk-server/hbbs.log
or cat /var/log/rustdesk-server/hbbs.error
.
I installed with the scripts how do I check the status of the RustDesk services
To check the status sudo systemctl status rustdesk-hbbs|rustdesk-hbbr
eg sudo systemctl status rustdesk-hbbs
How I install RustDesk Server Pro on Windows?
- Get your license from https://rustdesk.com/pricing.html, check license page for more details.
- Download the the windows installer from github.
- Unzip the windows installer.
- Run the Installer and follow the steps on screen.
- Once its completed open RustDeskServer .
- Follow the prompts as they guide you through the install.
- Click
Services
and thenStart
- Once the install is complete go to
http://youripaddress:21114
. - Log in with the username
admin
and passwordtest1234
. - Enter your license code purchased in step 1.
How do I change the admin password?
- Go to
https://rustdesk.yourdomain.com
orhttp://youripaddress:21114
. - Log in with the username
admin
and passwordtest1234
. - Click on
admin
in the top right hand corner. - Click on
Settings
. - Enter your new password in the boxes provided.
How do I delete the default admin
user?
- Create another account with
administrator
enabled - Log in with the new administrative account
- Delete the
admin
onUsers
page
How do I setup my relay servers?
- Go to
Settings
on the left hand menu. - Click on
Relay
on the sub-menu. - Click
+
next toRelay Servers
. - Enter the Relay server DNS address or IP address in the box which now shows and press Enter.
- If you have more than one Relay server you can keep clicking
+
and adapt the Geo settings is required (remember and copy your key to the other servers).
I clicked cancel when the server asked for a license code, how do I enter it now?
- Go to
Settings
on the left hand menu. - Click on
License
on the sub-menu. - Click
Edit
and paste in your license code. - Click
Ok
.
I have used a trial license and now need to change my license code.
- Go to
Settings
on the left hand menu. - Click on
License
on the sub-menu. - Click
Edit
and paste in your license code. - Click
Ok
.
I want to move my license to a new server
How do I view the logs?
On the left hand side click on Logs
.