doc.rustdesk.com/content/Technical Support/_index.en.md
2023-08-27 21:05:25 +02:00

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Technical Support 16

Community Support

Free Support: Available through Github Discussions and Discord.

We can help you install RustDesk using supported methods as documented here.

We may give pointers, or provide additional troubleshooting steps if we believe your issue may be related to a recent update or bug.

Commercial Support

Paid Support: You can email to get started.

We can help with lots of problems, installations and configurations. Fully managed hosted servers are also available as well as monthly support packages.

You get Priority #1 fast responses and service.

SSH Access

To provide SSH access to your server for troubleshooting, please add the following key to ~/username/.ssh/authorized_keys and ensure the file has 600 permissions.

You may refer to this tutorial for reference.

ssh-rsa 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 support@rustdesk