django-helpdesk/templates/helpdesk/ticket_list.html

{% extends "helpdesk/base.html" %}{% load i18n %}
{% block helpdesk_title %}{% trans "Ticket Listing" %}{% endblock %}
{% block helpdesk_head %}
<script type='text/javascript' language='javascript' src='{{ MEDIA_URL }}/helpdesk/filter.js'></script>
<script type='text/javascript' language='javascript' src='{{ MEDIA_URL }}/helpdesk/hover.js'></script>
{% endblock %}
{% block helpdesk_body %}

{% load in_list %}

<form><select name='select' id='filterBuilderSelect'>
    <option value='Sort'>{% trans "Sorting" %}</option>
    <option value='Owner'>{% trans "Owner" %}</option>
    <option value='Queue'>{% trans "Queue" %}</option>
    <option value='Status'>{% trans "Status" %}</option>
    <option value='Keywords'>{% trans "Keywords" %}</option>
</select>
<input type='button' id='filterBuilderButton' value='+' /></form>

<form method='get' action='./'>
<div class='filterBox{% if sort %} filterBoxShow{% endif %}' id='filterBoxSort'>
<label for='id_sort'>Sorting</label> <select id='id_sort' name='sort'>
    <option value='created'{% ifequal sort "created"%} selected='selected'{% endifequal %}>{% trans "Created" %}</option>
    <option value='title'{% ifequal sort "title"%} selected='selected'{% endifequal %}>{% trans "Title" %}</option>
    <option value='queue'{% ifequal sort "queue"%} selected='selected'{% endifequal %}>{% trans "Queue" %}</option>
    <option value='status'{% ifequal sort "status"%} selected='selected'{% endifequal %}>{% trans "Status" %}</option>
    <option value='priority'{% ifequal sort "priority"%} selected='selected'{% endifequal %}>{% trans "Priority" %}</option>
    <option value='assigned_to'{% ifequal sort "assigned_to"%} selected='selected'{% endifequal %}>{% trans "Owner" %}</option>
</select>
<input type='button' class='filterBuilderRemove' value='-' />
</div>

<div class='filterBox{% if owners %} filterBoxShow{% endif %}' id='filterBoxOwner'>
<label for='id_owners'>{% trans "Owner(s)" %}</label> <select id='id_owners' name='assigned_to' multiple='selected' size='5'>{% for u in user_choices %}<option value='{{ u.id }}'{% if u.id|in_list:owners %} selected='selected'{% endif %}>{{ u.username }}</option>{% endfor %}</select>
<input type='button' class='filterBuilderRemove' value='-' />
</div>

<div class='filterBox{% if queues %} filterBoxShow{% endif %}' id='filterBoxQueue'>
<label for='id_queues'>{% trans "Queue(s)" %}</label> <select id='id_queues' name='queue' multiple='selected' size='5'>{% for q in queue_choices %}<option value='{{ q.id }}'{% if q.id|in_list:queues %} selected='selected'{% endif %}>{{ q.title }}</option>{% endfor %}</select>
<input type='button' class='filterBuilderRemove' value='-' />
</div>

<div class='filterBox{% if statuses %} filterBoxShow{% endif %}' id='filterBoxStatus'>
<label for='id_statuses'>{% trans "Status(es)" %}</label> {% for s in status_choices %}<input type='checkbox' name='status' value='{{ s.0 }}'{% if s.0|in_list:statuses %} checked='checked'{% endif %}> {{ s.1 }}{% endfor %}
<input type='button' class='filterBuilderRemove' value='-' />
</div>


<div class='filterBox{% if query %} filterBoxShow{% endif %}' id='filterBoxKeywords'>
<label for='id_query'>{% trans "Keywords" %}</label> <input type='text' name='q' value='{{ query }}' id='id_query' />
<input type='button' class='filterBuilderRemove' value='-' />
</div>

<input type='submit' value='{% trans "Apply Filter" %}' />
</form>

<table width='100%'>
<tr class='row_tablehead'><td colspan='7'>{% trans "Tickets" %}</td></tr>
<tr class='row_columnheads'><th>#</th><th>{% trans "Pr" %}</th><th>{% trans "Title" %}</th><th>{% trans "Queue" %}</th><th>{% trans "Status" %}</th><th>{% trans "Created" %}</th><th>{% trans "Owner" %}</th></tr>
{% if tickets %}{% for ticket in tickets %}
<tr class='row_{% cycle odd,even %} row_hover'>
<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.ticket }}</a></th>
<td>{{ ticket.get_priority_span }}</td>
<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></th>
<td>{{ ticket.queue }}</td>
<td>{{ ticket.get_status }}</td>
<td><span title='{{ ticket.created|date:"r" }}'>{{ ticket.created|timesince }} ago</span></td>
<td>{{ ticket.get_assigned_to }}</td>
</tr>
{% endfor %}{% else %}
<tr class='row_odd'><td colspan='5'>{% trans "No Tickets Match Your Selection" %}</td></tr>
{% endif %}
</table>

{% endblock %}