forked from extern/django-helpdesk
Update updated_submitter email in initial_data.json (existing users need to update the DB) to add more carriage returns after the final URL as it was running into the footer and became unclickable. Thanks to kotowicz for the heads-up (Issue #21)
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4241770c65
@ -169,8 +169,8 @@
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"model": "helpdesk.emailtemplate",
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"fields": {
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"template_name": "updated_submitter",
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"html": "<p style=\"font-family: sans-serif; font-size: 1em;\">Hello,</p>\r\n\r\n<p style=\"font-family: sans-serif; font-size: 1em;\">You recently logged a ticket with a subject of <i>{{ ticket.title }}</i> with us. This e-mail is to advise you of an update to that ticket.</p>\r\n\r\n<p style=\"font-family: sans-serif; font-size: 1em;\">The following comment was added to ticket <b>{{ ticket.ticket }}</b>:</p>\r\n\r\n<blockquote style=\"font-family: sans-serif; font-size: 1em;\">{{ comment }}</blockquote>\r\n\r\n<p style=\"font-family: sans-serif; font-size: 1em;\">If you need to provide us with further information, please reply to this e-mail and keep the subject intact. Alternatively, you can view and update this ticket online by visiting <a href=\"{{ ticket.ticket_urL }}\">{{ ticket.ticket_url }}</a>.</p>",
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"plain_text": "Hello,\r\n\r\nYou recently logged a ticket with a subject of \"{{ ticket.title }}\" with us. This e-mail is to advise you of an update to that ticket.\r\n\r\nThe following comment was added to ticket {{ ticket.ticket }}:\r\n\r\n{{ comment }}\r\n\r\nIf you need to provide us with further information, please reply to this e-mail and keep the subject intact. Alternatively, you can view and update this ticket online by visiting {{ ticket.ticket_url }}.",
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"html": "<p style=\"font-family: sans-serif; font-size: 1em;\">Hello,</p>\r\n\r\n<p style=\"font-family: sans-serif; font-size: 1em;\">You recently logged a ticket with a subject of <i>{{ ticket.title }}</i> with us. This e-mail is to advise you of an update to that ticket.</p>\r\n\r\n<p style=\"font-family: sans-serif; font-size: 1em;\">The following comment was added to ticket <b>{{ ticket.ticket }}</b>:</p>\r\n\r\n<blockquote style=\"font-family: sans-serif; font-size: 1em;\">{{ comment }}</blockquote>\r\n\r\n<p style=\"font-family: sans-serif; font-size: 1em;\">If you need to provide us with further information, please reply to this e-mail and keep the subject intact. Alternatively, you can view and update this ticket online by visiting <a href=\"{{ ticket.ticket_url }}\">{{ ticket.ticket_url }}</a>.</p>",
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"plain_text": "Hello,\r\n\r\nYou recently logged a ticket with a subject of \"{{ ticket.title }}\" with us. This e-mail is to advise you of an update to that ticket.\r\n\r\nThe following comment was added to ticket {{ ticket.ticket }}:\r\n\r\n{{ comment }}\r\n\r\nIf you need to provide us with further information, please reply to this e-mail and keep the subject intact. Alternatively, you can view and update this ticket online by visiting {{ ticket.ticket_url }}\r\n\r\n",
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"heading": "Your Ticket Has Been Updated",
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"subject": "(Updated)"
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}
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