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Author SHA1 Message Date
Bruno Tikami
5f738a3214 Too much in one commit ! 
Splitting responsibilities when parsing email messages so we can decide when to create a Ticket and when to create a FollowUp.
 2016-02-16 15:49:40 -02:00
Bruno Tikami
b4c6c169c2 ADDED: Possibility to accept extra headers when sending emails 2016-02-16 15:46:49 -02:00
Bruno Tikami
d091a16002 UPDATED: when creating new Ticket instances from email messages, also save their "Message-Id" field. 2016-02-15 16:16:28 -02:00
Bruno Tikami
5b46602b29 UPDATED: <helpdesk.tests.test_ticket_submission.test_create_ticket_instance_from_payload> now calls the right callable to ensure the message is parsed and the Ticket instance is created. 2016-02-15 16:15:46 -02:00
Bruno Tikami
cea4cb2c6a UPDATED: Set "submitter_email_id" as the standard to reference the Message-Id email field. 2016-02-07 18:11:49 -02:00
Bruno Tikami
ea3c3732e5 BUGFIX: File name typo 2016-02-07 18:05:16 -02:00
Bruno Tikami
4fa4186ce6 Merge branch 'feature/2__mail_threading' of github.com:brunotikami/django-helpdesk into feature/2__mail_threading 2016-02-07 18:04:32 -02:00
Bruno Tikami
880003743d ADDED: Schema migration 0012 that adds a "submitter_message_id" to the <models.Ticket> model 2016-02-07 18:04:09 -02:00
Bruno Tikami
b615bc6a54 ADDED: Schema migration 0012 that adds a "submitter_message_id" to the <models.Ticket> model 2016-02-07 17:58:53 -02:00
Bruno Tikami
78919addd7 BUGFIX: Set the missing max_length field attribute. 2016-02-07 17:45:08 -02:00
Bruno Tikami
83be21dc17 ADDED: <models.Ticket.submitter_email_id> 2016-02-07 17:28:00 -02:00
Bruno Tikami
ff0ceefab4 ADDED: <tests.test_ticket_submisssion.test_create_ticket_from_email_with_message_id> to ensure that the RFC 2822 field "message-id" is stored on the <Ticket.submitter_email_id> field. Backwards-compatible test kept. 2016-02-07 16:54:05 -02:00
Bruno Tikami
e880747a2b UDPATED: Use <views.staff.subscribe_to_ticket_updates> instead of <views.staff.subscribe_staff_member_to_ticket> when adding non-staff members to <TicketCC> instances 2016-02-07 16:46:43 -02:00
Bruno Tikami
b5ff3f9063 UPDATED: <views.staff.subscribe_staff_member_to_ticket> to accept and validate an user email when creating linking a <TicketCC> instance for a staff member. I'm pretty sure this is NOT the best place to put this but I don't wanna mess too much around for now. 2016-02-07 15:56:30 -02:00
Bruno Tikami
353fcb2138 ADDED: Possibility to pass "rfc_2822_*" fields when creating a <Ticket> instance so <management.commands.get_email.ticket_from_message> can create <TicketCC> instances when processing incoming messages. 2016-02-07 15:54:39 -02:00
Bruno Tikami
703c0e3b66 ADDED: <tests.test_ticket_submission.test_create_ticket_from_email_with_carbon_copy> and <tests.test_ticket_submission.test_create_ticket_from_email_with_invalid_carbon_copy> to ensure <TicketCC> instances are created by the <Ticket> model when the respective RFC 2822 field is provided. 2016-02-07 15:50:03 -02:00
Bruno Tikami
4d00dd3d6e UPDATED: Renamed test <tests.test_ticket_submission.test_create_ticket_direct> to <tests.test_ticket_submission.test_create_ticket_from_email> so the new upcoming test names (including CC, In-Reply etc) are easier to understand. 2016-02-07 12:06:07 -02:00
Bruno Tikami
6ff2b014e4 Merge branch 'feature/#1_-_pre-flight_checklist' into develop 2016-02-07 11:58:26 -02:00
Bruno Tikami
a49e83fbd0 UDPATED: RST formatting. 2016-02-07 11:57:35 -02:00
Bruno Tikami
0f6fbc425b ADDED: Pre-flight checklist instructions 2016-02-07 11:56:21 -02:00
Ross Poulton
b8c08b7699 Merge pull request #380 from powderflask/Fix-user_admin_url 
Fix: _meta.module_name deprecated in django1.8
 2016-01-29 10:23:22 +11:00
powderflask
8bf3449719 Fix: _meta.module_name deprecated in django1.8 2016-01-23 12:25:17 -08:00
Ross Poulton
4347d1ec61 Add new locales: th, ca, lv, tr_TR, he_IL, pt_PT 2015-12-22 11:35:59 +11:00
Ross Poulton
ca1690becb Deprecate custom API (see #198) 2015-12-22 11:28:00 +11:00
Ross Poulton
2df995b2a3 Release 0.1.17 - closes #362 2015-12-22 10:26:06 +11:00
Ross Poulton
0d098f6d29 Merge pull request #369 from alexbarcelo/always_create_permission 
creation of Permission-per-Queue is done always
 2015-12-22 09:41:17 +11:00
Ross Poulton
ed3884a919 Merge pull request #373 from flinz/master-upstream 
Add HELPDESK_ENABLE_PER_QUEUE_MEMBERSHIP to discontinued settings;
 2015-12-22 09:39:35 +11:00
Ross Poulton
62b635df81 Merge pull request #370 from alexbarcelo/admin-fixes 
Making Queue slug unique and improving certain admin-related behaviour
 2015-12-22 09:30:29 +11:00
Alex Seeholzer
a5c05cff74 added HELPDESK_ENABLE_PER_QUEUE_MEMBERSHIP to discontinued settings; 2015-12-21 13:58:28 +01:00
Alex Barcelo
7894eea1e1 Making Queue slug unique and improving certain admin-related behaviour 2015-12-18 14:56:53 +01:00
Alex Barcelo
3b547d2cf9 creation of Permission-per-Queue is done always 2015-12-18 14:35:50 +01:00
Ross Poulton
b2ae5e764f Merge pull request #367 from alexbarcelo/permission_access4 
Usage of [contrib.auth.models.]Permission instead of [helpdesk.models.]QueueMembership
 2015-12-18 08:51:20 +11:00
Alex Barcelo
4545fc925f fixing migration and allowing valid rollback on typical migrations 2015-12-17 18:44:10 +01:00
Alex Barcelo
0b5af429a5 reverting error due to methods and migrations 2015-12-17 18:11:54 +01:00
Alex Barcelo
01598826bf protecting through 403 several staff views 2015-12-16 22:27:06 +01:00
Alex Barcelo
1ea70ad1be adding management command for batch-creation of Queue permission 2015-12-16 22:27:06 +01:00
Alex Barcelo
43e5ff7c0e added delete mechanism on Queue for auto-clean of permissions 2015-12-16 22:27:06 +01:00
Alex Barcelo
92d8ca3eff more modular management of permission codenames 2015-12-16 22:27:06 +01:00
Alex Barcelo
830fcbe796 updating documentation regarding membership/permission 2015-12-16 22:27:06 +01:00
Alex Barcelo
64bc1791d4 removing completely QueueMembership model 2015-12-16 22:27:06 +01:00
Alex Barcelo
d760d9ee95 adding basic information to tickets, and masking email, on the admin views 2015-12-16 22:27:06 +01:00
Alex Barcelo
fb66fea86e change basic features of membership into permissions 2015-12-16 22:27:05 +01:00
Alex Barcelo
230d14b3ca removing QueueMembership mechanisms from admin.py 2015-12-16 22:27:05 +01:00
Alex Barcelo
c1fd47043a migration for removing semantics from QueueMembership objects 2015-12-16 22:27:05 +01:00
Alex Barcelo
18c7a2e698 adding required model extra info for permissions 2015-12-16 22:27:05 +01:00
Ross Poulton
87ecd34610 Merge pull request #366 from alexbarcelo/migration_for_bugfix 
adding migration for bugfix 'changed max_length given by string to integer;'
 2015-12-17 07:17:36 +11:00
Ross Poulton
9a8c93fb30 Merge pull request #364 from flinz/bug/travis-build-fails 
Change supported django+python versions
 2015-12-17 07:16:42 +11:00
Alex Barcelo
c0939d4b38 adding migration for bugfix 'changed max_length given by string to integer;' 2015-12-16 16:37:22 +01:00
Alex Seeholzer
87d1354020 Updated doc and requirements: 
- Dj1.7 + Py3.5 is not supported
- Dj>1.6 is required
 2015-12-16 10:52:20 +01:00
Alex Seeholzer
265da65ead Removed Python3.5 + Django 1.7.11 from travis build targets (non-supported combination) 2015-12-16 10:48:18 +01:00