Benbb96
a2782c07f4
Show active page in sidebar depending on the request path url
2022-01-27 09:51:00 +01:00
Jon Renaut
7ac8d20cbe
Fix Javascript typo
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This fix enables uploading new attachments to an existing ticket
2022-01-26 14:26:52 -05:00
Garret Wassermann
3695cfa19d
Remove comma in staff.py to address #988
2022-01-04 11:47:31 -05:00
Garret Wassermann
ae73fec2a0
Spellchecking in validators.py
2021-12-31 22:21:28 -05:00
Thomas Wheeler
345a713777
updated validate_file_extension() to look for defined VALID_EXTENTIONS in settings.py so its configurable
2021-12-31 14:59:37 -08:00
Garret Wassermann
0d79b6266d
Backport patch for #985
2021-11-21 23:25:54 -05:00
Garret Wassermann
44abb19712
Backport #980 , #981 , #984 to 0.3
2021-11-19 00:30:20 -05:00
Garret Wassermann
e016e6699d
fix minutes representation in models.py, see #978
2021-10-20 08:11:08 -04:00
Garret Wassermann
aff67184d4
Add attachment validator when uploading attachment to tickets
2021-10-05 06:25:42 -04:00
Garret Wassermann
a5f801bb52
use csrf tokens in all forms
2021-10-04 23:13:38 -04:00
Garret Wassermann
166d552fba
Turn on secure cookie support if the server os environment expects to use secure connections
2021-09-27 22:12:32 -04:00
Garret Wassermann
e8efa4d263
Merge remote-tracking branch 'upstream/master'
2021-09-27 18:59:31 -04:00
Brendan Wood
6a0b367171
fix: strip extraneous whitespace characters that are returned in the Message-ID and In-Reply-To fields from some email providers
2021-09-23 10:07:12 -03:00
Garret Wassermann
66ed61ee6a
Set default autofield to be compatible for django 3.2
2021-09-17 10:09:20 -04:00
Timothy Hobbs
247fd2e26d
Don't show kbitems on dashboard if there are no unassigned tickets in them
2021-09-14 21:59:25 +02:00
Timothy Hobbs
650665b21e
Fix wording of iframe ticket creation buttons
2021-09-13 23:55:49 +02:00
Timothy Hobbs
92caf5f284
Change ; to & when separating query params
2021-09-13 23:42:03 +02:00
Garret Wassermann
1559333993
Fix some docs and migrations in prep for 0.3 release, see #878
2021-08-20 02:05:21 -04:00
Timothy Hobbs
a9e5cfa52d
Fix hidden field query args
2021-08-19 22:00:18 +02:00
Timothy Hobbs
b708b786d4
Add failing test for hidden field query args
2021-08-19 22:00:06 +02:00
Timothy Hobbs
f4b7e899fa
Change query arg delimiter from ; to &
2021-08-19 22:00:01 +02:00
Garret Wassermann
610460dfd6
Merge pull request #965 from auto-mat/large-desk-performance
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Fixes: performance and crash
2021-08-19 14:04:26 -04:00
Garret Wassermann
9c6e8574cc
Merge pull request #964 from regiov/pinax-remove
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Remove hard dependency on pinax teams
2021-08-05 14:16:14 -04:00
Renato
563b28ed14
Merge branch 'master' into pinax-remove
2021-08-04 11:19:14 -03:00
Arkadiy Korotaev
86c4ceb1a8
fix(emails): Avoid 'value too long for type character varying(200) ' error when incoming message has too long subject
2021-07-29 13:14:42 +02:00
Timothy Hobbs
63bb949d63
Don't use redis cache at all for ticket querysets as this breaks pagination
2021-07-07 20:40:34 +02:00
Timothy Hobbs
f840136e1e
Don't crash if use email is None
2021-07-07 20:38:20 +02:00
Arkadiy Korotaev
3285d5e1a8
feat(emails): Do not auto-reply on auto-replies and add auto-reply header for auto-replies and fix headers propagation for our email messages
2021-04-20 12:44:27 +02:00
Garret Wassermann
fe9ff2fdc4
Merge pull request #950 from koriaf/dev-pep8-stuff
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chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
2021-04-19 23:44:03 -04:00
Arkadiy Korotaev
2b4c82fd1b
fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs
2021-04-19 21:15:24 +02:00
Garret Wassermann
012ba4f42d
Update email.py
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Correct a typo so that imap code calls starttls() correctly.
2021-03-26 03:48:10 -04:00
Brendan Wood
9f99eb5ee6
fix: prepend file attachments with 'part-%i_' to prevent name collisions when an email has attachments with the same filename
2021-03-08 13:57:07 -04:00
Arkadiy Korotaev
c90811418a
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
2021-03-05 09:37:21 +01:00
Arkadiy Korotaev
1713a86870
feat(forms): Ability to provide custom public ticket form
2021-03-02 12:06:21 +01:00
Tom Weber
9e3466a069
String Check, replace Nonetype with empty string
2021-02-24 08:20:27 -07:00
Tom Weber
1271f00278
String Check, catch NoneType error
2021-02-24 07:19:37 -07:00
Tom Weber
d06626c0d6
Bug Fix test for string check
2021-02-10 18:09:46 -07:00
Tom Weber
90961897ec
CustomField datetime type formats updated to fixed string formats enabling reformatting and consistency
2021-02-10 17:58:01 -07:00
Tom Weber
ae9109bad6
Bug Fix EditTicketForm unable to edit and add error display
2021-02-09 13:08:27 -07:00
Garret Wassermann
0d0cbacaa7
Merge pull request #941 from Benbb96/fix-938
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Disabled merged_to field in edit ticket + Fix datepicker
2021-02-04 14:20:43 -05:00
bbe
2a03a5ecf7
Disabled merged_to field in edit ticket + reformat template (fix datepicker) and simplify view
2021-02-04 18:17:06 +01:00
Garret Wassermann
ce8a7dba1b
Merge pull request #932 from epineda/fix_celery_decorator_import
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Fix import of celery decorator "task" to work with celery 5
2021-02-04 04:04:21 -05:00
Garret Wassermann
928b63b567
Merge pull request #939 from alligatorbait/datetime
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Template hard coded date filters replaced with Django DATETIME_FORMAT
2021-02-04 04:03:20 -05:00
Garret Wassermann
88a401f7f8
Merge pull request #940 from alligatorbait/tool_tips
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Tool tips improved, KB Contact Human Button replaced
2021-02-03 21:12:22 -05:00
Tom Weber
af8bbbbc3c
Replace Knowledge Base "Contact a Human" button with "Create New Ticket" and Queue name with plus-circle icon
2021-02-03 18:36:02 -07:00
Tom Weber
aae12a4ab5
New tooltips added for some icons - assign, edit user, filter tickets by user, and add email to ignore list.
2021-02-03 18:15:17 -07:00
alligatorbait
c4c43b274f
Template hard coded date filters replaced with Django DATETIME_FORMAT
2021-02-03 12:59:55 -07:00
Garret Wassermann
cd86edce8b
Merge pull request #937 from alligatorbait/datetime
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Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
2021-02-03 14:33:06 -05:00
Tom Weber
694b303ebc
Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
2021-02-03 11:03:45 -07:00
Tom Weber
a3cc363981
base_js.html moved to load before code using the resource.
2021-02-02 16:08:35 -07:00
alligatorbait
e9ba600554
Template hard coded date filters removed, use Django DATE_FORMAT for customization.
2021-02-01 13:05:39 -07:00
Edgard Pineda
76f697cad3
Fix import of celery decorator "task".
2021-01-31 22:27:37 -03:00
Benbb96
f9d000b953
Fix #926
2021-01-16 23:28:30 +01:00
Hugo DELVAL
bc1c5f6f17
email templates: small typos in french
2021-01-14 18:06:33 +01:00
Michael P. Jung
31a8a9dab4
Update German translation
2021-01-12 13:40:49 +01:00
Garret Wassermann
fcafc77b92
Merge pull request #919 from Benbb96/fix-double-translation
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Fix double translating in Create Ticket Form
2021-01-04 15:55:01 -05:00
bbe
cdfc895bce
Fix the login url by using view names in the demo settings instead of the hardcoded urls.
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Also remove a duplicate url for 'login'
2021-01-04 20:02:25 +01:00
bbe
1eef8496bb
Remove translation on the template (since it is already done in the form definition)
2021-01-04 19:58:43 +01:00
Garret Wassermann
03c6a5054a
Merge remote-tracking branch 'upstream/master'
2020-12-14 00:39:52 -05:00
Garret Wassermann
662f571d2d
Add accounts/login to urls.py to fix broken url in demo
2020-12-14 00:39:26 -05:00
Garret Wassermann
959fc0f9ba
Merge pull request #911 from koriaf/dev-configurable-file-log
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ifix(email): Create the log file only if required
2020-12-04 11:08:43 -05:00
Evili del Rio
baa763c784
Add support for standard STARTTLS on port 143 (RFC 2595).
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Signed-off-by: Evili del Rio <evili.del.rio@gmail.com>
2020-12-04 11:49:20 +01:00
Timothy Hobbs
2e867cba87
Remove hard dependency on pinax teams
2020-12-02 01:26:53 +01:00
Arkadiy Korotaev
d2a7bad576
ifix(email): Create the log file only if required
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+ update some translations
+ update some tests to correctly mock unlink as well
+ fix flake8 errors and sort the imports in email module
+ update some log messages to pass base message + parameters instead of rendered string (works better with Sentry)
2020-11-25 10:31:40 +01:00
Arkadiy Korotaev
4955d983a2
fix(tests): Run tests without the socks components and document their usage
2020-11-24 11:21:51 +01:00
Tom Weber
040a0e8d9d
Enable offline content for timeline3 usage
2020-11-14 12:54:10 -07:00
Tom Weber
f1a4b87dbd
Enable offline content for timeline usage
2020-11-14 11:13:26 -07:00
Tom Weber
87ab8284e2
Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled
2020-11-12 11:32:12 -07:00
Tom Weber
54796e5c4b
Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled
2020-11-12 07:59:23 -07:00
Arkadiy Korotaev
e9a2313d93
fix(migrations): Rename the migration back due to InconsistentMigrationHistory otherwise
2020-11-10 18:24:16 +01:00
Arkadiy Korotaev
6dd3b07dad
fix(migrations): Fix the 0034 migration for Postgres
2020-11-10 17:41:10 +01:00
bbe
bbdd1844f7
Fix translations
2020-11-05 17:17:11 +01:00
bbe
315cd34864
Create helpdesk-customize to remove 404 error in console.
2020-11-05 16:47:56 +01:00
bbe
ba5847b5bd
Disable Date Range option in Filter Box if the to_date already provided
2020-11-05 16:47:32 +01:00
bbe
f68826496b
Fix the filterBuilderRemove and update var keyword to let or const
2020-11-05 16:46:09 +01:00
bbe
77ab80672f
Reformat ticket_list.html
2020-11-05 16:39:30 +01:00
Garret Wassermann
c9fa0c81c7
Merge pull request #895 from Benbb96/merging-tickets-feature
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New feature: Merging tickets
2020-11-01 13:54:03 -05:00
bbe
4c0b9b073b
revert blocktrans indenting
2020-10-31 18:41:31 +01:00
bbe
1788f2fb84
Update ticketCC views and also reformat HTML files along with some improvements in form errors.
2020-10-31 18:33:41 +01:00
bbe
7564c5739b
Add a clean method on TicketCC model in order to be sure not to add a user who doesn't have an email address.
2020-10-31 18:24:22 +01:00
bbe
177ba8f963
Add test for the add_email_to_ticketcc_if_not_in ticket function
2020-10-31 17:54:29 +01:00
bbe
391cc000b8
Better display for table heading
2020-10-31 00:59:28 +01:00
bbe
ad55d54f2d
Update french translations
2020-10-31 00:15:51 +01:00
bbe
1b8a11f74b
Create test for the merge view
2020-10-30 23:17:40 +01:00
bbe
b3bd23dbff
Add assigned_to attribute to be merged
2020-10-30 23:12:09 +01:00
bbe
41b5715b7d
Add comments and refactor variables names
2020-10-30 22:19:21 +01:00
bbe
00a18d8f54
Restrict possible tickets to merge to the ones that haven't been already merged.
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Also check that all selected tickets are within the same queue.
2020-10-30 20:19:50 +01:00
bbe
da5028d51a
Redirect e-mail for a merged ticket to the ticket it has been merged to
2020-10-30 19:59:16 +01:00
bbe
ffc51f5e8e
Show line breaks in custom field values (when multi lines)
2020-10-30 19:58:01 +01:00
bbe
e8f6756750
Add newline in text part before the footer when sending mail
2020-10-30 19:57:23 +01:00
bbe
5fce1964de
Add email template "merged" thanks to a migration and add merged_to field into the safe ticket context.
2020-10-30 19:56:38 +01:00
bbe
41c1e765c2
add default empty when a ticket custom field value is null
2020-10-29 23:33:22 +01:00
bbe
49735dbcda
Reformat ticket page and show in which ticket it has been merged to
2020-10-29 23:32:51 +01:00
bbe
e1cd9d0f2e
Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket.
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Also add new template tag filter to use the dictionary get function in template.
2020-10-29 23:32:02 +01:00
bbe
9795167d9b
Add merged_to information to ticket
2020-10-29 23:29:16 +01:00
bbe
64a3b146d3
Merge branch 'master' of https://github.com/django-helpdesk/django-helpdesk into master
2020-10-23 16:40:13 +02:00
bbe
58a5387779
Show Due date on public view ticket if it is set.
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Also change default to empty string when a custom field value is None.
2020-10-23 16:24:35 +02:00
bbe
4ee74e6667
Better public create ticket form with the initialization of the datepicker for due date as a media.
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Reformat code to improve readability.
Add an include to get an alert when there are errors in a form.
2020-10-23 16:23:47 +02:00
bbe
dc503b0437
Fix #739
2020-10-23 14:51:53 +02:00
Garret Wassermann
ab5e07e295
Merge pull request #892 from Benbb96/master
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Display custom fields with bootstrap `form-control` css class
2020-10-20 12:11:10 -04:00