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Author SHA1 Message Date
Alex Seeholzer
9fbe464445 Merge pull request #475 from reduxionist/issue/472/multiple-queue-models-prevent-queue-creation 
Make helpdesk work in apps with their own queue models
 2017-01-13 14:10:31 +01:00
Jonathan Barratt
2f66c50320
Make helpdesk work in apps with their own queue models 
To avoid returning multiple content types when creating custom permissions, use ContentType.objects.get_for_model to lookup the content type for helpdesk.models.queue.
 2017-01-13 17:52:29 +07:00
Jonathan Barratt
aa2265ccb1 Merge pull request #473 from tshabs/master 
fix mistake in helpdesk/lib.py (subject_part declared twice, second time without stripping newline)
 2017-01-13 14:24:58 +07:00
User
787c3aa4f5 make old subject_part pretty 2017-01-09 00:30:36 +01:00
User
b7baf2bf56 fix for error:BadHeaderError: Header values can't contain newlines when running get_email. caused by subject_part being repeated, but second time doesnt strip newlines 2017-01-08 18:52:24 +01:00
Jonathan Barratt
c3d83462a3 Merge pull request #471 from reduxionist/issue/470/no-tickets-datatables-error 
fixes 470: datatables error on empty ticket list
 2017-01-03 00:51:37 +07:00
Jonathan Barratt
8a2e6c087e
hotfix for #470: datatables error on empty ticket list 
handle the no tickets match query case with js rather than python for DataTables compatibility
 2017-01-03 00:42:12 +07:00
Jonathan Barratt
1c069f7f08 Merge pull request #469 from gwasser/467 
Fix form end tag placement, and remove duplicate unstyled query box
 2016-12-29 19:18:19 +07:00
Garret Wassermann
3c6b522464 Fix form end tag placement, and remove duplicate unstyled query box 2016-12-13 23:45:43 -05:00
Jonathan Barratt
6908e956e0 Merge pull request #465 from reduxionist/bugfix/urlquote-email-in-redirect 
urlquote email address when used as get query param
 2016-12-11 23:27:52 +07:00
Jonathan Barratt
e82e5fcd5f
urlquote email address when used as get query param 2016-12-11 06:20:03 +07:00
Jonathan Barratt
0edc75fc6c Merge pull request #464 from reduxionist/pr/393 
solves Title changed to . (Null title) on failed attachment upload.
 2016-12-11 06:18:24 +07:00
Pawel M
94c39cba69
solves Title changed to . (Null title) on failed attachment upload. 2016-12-11 06:00:05 +07:00
Jonathan Barratt
15c67da2a1 Merge pull request #463 from reduxionist/issue/multi/attachments 
refactor all handling of attached files
 2016-12-11 05:56:37 +07:00
Jonathan Barratt
5acd891c68
refactor all handling of attached files 
Extract attachment processing from forms, views.staff, and management.command.get_email modules, and consolidate it into a unified lib module function.
Also refactor the affected components, most notably lib.send_templated_email, to make it easier (IMO) to reason about changes to them.
Add unit tests for attachments with UTF-8 filenames, and functional tests for submission of same, as well as ASCII versions, through the public ticket-form.
Remove unused Attachment method "get_upload_to".
 2016-12-08 19:47:20 +07:00
Alex Seeholzer
142c2367d2 Merge pull request #459 from reduxionist/flinz_tests/get-email 
Expands testing of get_email
 2016-12-08 09:39:20 +01:00
Jonathan Barratt
391e35065c
per code review, update safe IP addr/port constants, remove commented-out code, and add comments to unexplained code 2016-12-06 09:55:22 +07:00
Jonathan Barratt
e8d0c5b2c7
implement mocked pop3 and imap tests for get_email 
also update travis to latest django patch releases
 2016-12-02 19:04:52 +07:00
Alex Seeholzer
4a7286f371
added requirements for testing 2016-12-02 17:40:46 +07:00
Alex Seeholzer
399b0901f6
newer version of tests 2016-12-02 17:40:46 +07:00
Alex Seeholzer
72a99cc99a
Moved existing test for local mailbox into generation of tests for matrix of email configurations; 2016-12-02 17:40:46 +07:00
Jonathan Barratt
1f63691dbe Merge pull request #457 from reduxionist/hotfix/456/ticket_from_message-missing-arg 
hotfix for #456:  patch calls to ticket_from_message
 2016-11-29 00:56:22 +07:00
Jonathan Barratt
3cfa371199
hotfix for #456: patch calls to ticket_from_message 
add logger arg where missing in get_email
 2016-11-29 00:46:42 +07:00
Jonathan Barratt
cac3267e82 Merge pull request #454 from reduxionist/prune-legacy-code 
Prune legacy code
 2016-11-21 20:32:35 +07:00
Jonathan Barratt
45a8ce98ac Merge pull request #455 from gwasser/ticket_list_view 
Use HTML5 table ordering based on Unix epoch
 2016-11-21 20:29:13 +07:00
Garret Wassermann
04f27fdcff Use HTML5 table ordering based on Unix epoch 2016-11-21 00:12:24 -05:00
Jonathan Barratt
7738bba2ab
remove special-case imports for legacy versions 
standardise use, or avoidance, of timezone, template from_string, and Context
 2016-11-21 10:16:03 +07:00
Jonathan Barratt
b4aa7767bd
drop quicktest compatibility for unsupported django versions 2016-11-21 09:31:40 +07:00
Jonathan Barratt
73fd081b48 Merge pull request #453 from willstott101/stringio_six 
Use Django's six module for StringIO imports.
 2016-11-17 19:11:37 +07:00
Will Stott
f34696df8d Use Django's six module for StringIO imports. 2016-11-17 11:25:46 +00:00
Jonathan Barratt
07f7489e2c Merge pull request #452 from gwasser/get_email 
Ensure that local files are deleted after processing
 2016-11-12 12:02:48 +07:00
Garret Wassermann
97a24fbe22
Ensure that local files are deleted after processing, and add some information about it to the install.rst documentation 2016-11-12 11:32:04 +07:00
Jonathan Barratt
fc5e5180b0 Merge pull request #451 from reduxionist/bugfix/non-namespaced-reverse-url-lookups 
convert reverse-URL lookups to helpdesk namespace
 2016-11-11 14:45:41 +07:00
Jonathan Barratt
ebfea8274d
convert reverse-URL lookups to helpdesk namespace 
in views.staff, this fixes:
-run_report's no-tickets-found redirect to report_index
-del_attachment's redirect to parent ticket view after deletion
 2016-11-11 10:31:37 +07:00
Jonathan Barratt
7eceb35d43 Merge pull request #447 from alexbarcelo/drop_south 
Drop south_migrations
 2016-11-03 18:56:06 +07:00
Alex Barcelo
e511aed934 removing leftover references to south_migrations folder 2016-11-02 17:24:05 +01:00
Alex Barcelo
b0b68b9541 drop south_migrations folder 2016-11-02 17:22:47 +01:00
Jonathan Barratt
dcbe9d1fed Merge pull request #446 from flinz/patches/open-file 
patch: implicit closing of open files
 2016-11-02 12:52:36 +07:00
Jonathan Barratt
0126b0b712 Merge pull request #445 from flinz/patches/travis-versionswitch 
updated travis 3.4 target to latest 3.4.4
 2016-11-02 12:44:19 +07:00
Alex Seeholzer
62163eaf0e patch: implicit closing of open files; 2016-11-01 15:03:51 +01:00
Alex Seeholzer
bc212a3dd1 updated travis target to latest python, ensuring latest mock patches are usable. 
before, travis randomly resolved "3.4" into 3.4.2 or 3.4.4.
 2016-11-01 15:01:50 +01:00
Jonathan Barratt
d54017f69f Merge pull request #419 from gwasser/bootstrap 
New Bootstrap-based UI
 2016-10-31 14:42:19 +07:00
Garret Wassermann
2a7d82413b Miscellaneous improvements from review of #419 2016-10-31 02:57:08 -04:00
Garret Wassermann
37b9d332de Fix some more missing namespace references for login and kb_category 2016-10-31 02:19:41 -04:00
Garret Wassermann
c74208325b Removed test_per_queue_staff_permission assertion, report_index no longer returns unassigned_tickets 2016-10-31 02:06:49 -04:00
Garret Wassermann
26f4987726 Fix a missing helpdesk namespace reference in report_index.html 2016-10-31 01:42:45 -04:00
Garret Wassermann
194641613c Sync with upstream, merged in AbstractForm with bootstrap class 2016-10-31 01:38:49 -04:00
Jonathan Barratt
5b5de2061f Merge pull request #443 from alexbarcelo/form_dry 
Clean and avoid "repeating yourself" on forms.py
 2016-10-31 10:42:05 +07:00
Alex Barcelo
abd6fdcebe simplifying if-case branches on CustomFieldMixin 2016-10-30 20:53:18 +01:00
Alex Barcelo
cce12181f0 refactoring single-letter variables into better names 2016-10-30 20:43:05 +01:00