Alex Garel
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a6f7bd8a25
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added css class on ticket actions in ticket_desc_table
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2011-11-10 18:10:17 +01:00 |
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Alex Garel
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5000413bf0
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fixes in french mail templates (passed all through tidy)
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2011-11-10 17:36:58 +01:00 |
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Alex Garel
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7b594cfdc0
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Added a warning if no message notification template found in database
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2011-11-10 12:19:57 +01:00 |
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Alex Garel
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89cc11cb8e
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French translations for notifications and headers / footers
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2011-11-10 12:18:16 +01:00 |
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Alex Garel
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ab84017dd5
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more fixes on templated mail and safe context
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2011-11-09 16:37:37 +01:00 |
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Alex Garel
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08efeb1fc9
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fixing month index error in reports
month has to span from 0 to 11 not 1 to 12
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2011-11-08 17:57:26 +01:00 |
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Alex Garel
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23463c902e
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Using safe_template_context to build templated email context forms.py
Without this send_templated_mail does not work (Exception on
context['queue'].get('locale', 'en')
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2011-11-08 17:31:05 +01:00 |
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Ross Poulton
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6e33408a7d
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Merge branch 'master' of github.com:rossp/django-helpdesk
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2011-11-08 18:01:00 +11:00 |
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Ross Poulton
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dd61932294
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Allow users to define the display order of custom fields. Closes GH-75.
Thanks to Andreas K for the suggestion!
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2011-11-08 17:59:34 +11:00 |
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Ross Poulton
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78f515d594
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Add Italian translation, thanks to Stefano Brentegani.
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2011-11-06 00:05:58 +00:00 |
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Ross Poulton
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acbcfebef5
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Update urlconf to recognise KB category slugs that include numbers. Closes #68.
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2011-11-05 01:23:35 +00:00 |
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Ross Poulton
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2aaaf57504
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Pull in changes from bclermont to fix content-type handling on queues when processing incoming e-mail. Closes GH-70.
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2011-11-05 00:56:53 +00:00 |
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Ross Poulton
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d44fba380d
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Update all translations. Closes #71.
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2011-11-05 00:47:29 +00:00 |
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maccesch
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85bf169025
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fixed the "take" link when viewing a ticket to create a proper follow up
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2011-09-05 20:40:53 +02:00 |
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maccesch
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70a2cd9271
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fixed email sending when no locale is specified in queue
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2011-09-05 19:16:22 +02:00 |
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maccesch
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c4fa11719f
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fixed get_email management command
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2011-09-05 18:42:41 +02:00 |
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maccesch
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652f847c3b
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fixed email locale detection
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2011-09-01 17:23:31 +02:00 |
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maccesch
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c8be4b03e2
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added german email templates
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2011-09-01 17:16:55 +02:00 |
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maccesch
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4c47c34b37
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translation fixes
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2011-09-01 13:29:02 +02:00 |
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maccesch
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dcec449939
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small fixes and translation
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2011-09-01 13:01:03 +02:00 |
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Ross Poulton
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3c567bf6fb
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Merge branch 'master' of github.com:rossp/django-helpdesk
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2011-07-01 18:15:19 +10:00 |
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Ross Poulton
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5a64c1bbad
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Fix UnicodeEncodeException errors when submitting tickets with non-ASCII characters. Thanks to gjedeer for the patch!
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2011-07-01 18:13:01 +10:00 |
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Ross Poulton
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3b43cec5cf
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Merge pull request #64 from joshuajonah/master
Added flexibility to disable the knowledgebase by using settings.HELPDESK_KB_ENABLED = False.
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2011-06-15 01:20:26 -07:00 |
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Ross Poulton
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01405d489a
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Update translations to latest data from Transifex.
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2011-06-15 07:52:51 +00:00 |
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Joshua Jonah
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b546b0b879
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Added attribution to public_base.html.
Added missing i18n tag to attribution.html.
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2011-06-10 08:22:40 -04:00 |
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Joshua Jonah
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7daf3a7552
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Consolidated attribution in footer to a single file for easier override without having to subclass more than one template.
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2011-06-09 11:41:32 -04:00 |
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Joshua Jonah
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e73f45e4f6
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Added ability to turn of KB (my business doesn't need it)
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2011-06-09 11:24:33 -04:00 |
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Ross Poulton
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9cad876f71
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Update translations
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2011-05-17 20:16:00 +10:00 |
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Ross Poulton
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cc4ea9a4f8
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Add filtering by Date range. Allow users to filter stats screens by saved queries (closes GH-58)
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2011-05-13 08:02:59 +10:00 |
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Ross Poulton
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04ad20d42f
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Remove SVN lookup at bottom of staff pages - not required now we're on Git.
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2011-05-12 09:08:32 +10:00 |
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Ross Poulton
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afea90b2d2
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Bugfix - typo in views/staff.py
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2011-05-12 09:01:35 +10:00 |
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Ross Poulton
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0afbf85b3f
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Update translations
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2011-05-11 20:09:04 +10:00 |
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Ross Poulton
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ac95f9d893
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Overhaul reporting: remove custom SQL commands for compatibility reasons. Code is MUCh simpler now. Also allows user to specify a saved search query via GET paramater - need to add links to this, as it lets them filter charts - very useful\!
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2011-05-11 20:07:46 +10:00 |
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Ross Poulton
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eea960f9b9
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Update spanish translation
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2011-05-10 19:27:34 +10:00 |
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Ross Poulton
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8b6fbd8965
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Add ticket dependency so you can't resolve a ticket until it's dependents are resolved. Addresses GH-43
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2011-05-10 19:27:11 +10:00 |
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Ross Poulton
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40dead831e
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Update spanish translation from Transifex
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2011-05-10 08:01:48 +10:00 |
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Ross Poulton
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2a7b76661e
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URL custom fields are now hyperlinked when viewing tickets.
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2011-05-10 07:55:06 +10:00 |
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Ross Poulton
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f4864ef34d
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Show custom fields when editing tickets. Closes GH-24.
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2011-05-10 07:54:44 +10:00 |
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Ross Poulton
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3143347543
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Change MEDIA_URL to STATIC_URL in report output.
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2011-05-06 17:04:39 +10:00 |
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Ross Poulton
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c3a4c4c8ba
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Add capability for users to delete their saved queries.
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2011-05-06 16:55:52 +10:00 |
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Ross Poulton
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0f45891404
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Add Spanish (Mexican) and French translations, thanks to @albertogaona and @kolin22. Updated Spanish (Castilian), also thanks to Alberto.
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2011-05-02 23:12:40 +00:00 |
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Ross Poulton
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9175203fb1
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Migrate charts to jqPlot. Needs a bit of clean-up, especially separating out date & non-date reports.
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2011-05-02 22:32:51 +00:00 |
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Ross Poulton
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b42026ec33
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Allow selection of all items on custom "list" fields. Fixes GH-23.
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2011-05-02 22:32:15 +00:00 |
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Ross Poulton
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c9e68a05a7
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When a logged-in user hits the public ticket view, redirect them to the staff view.
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2011-05-02 22:31:30 +00:00 |
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Ross Poulton
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f3bd5da906
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Push navigation into a single place, so that the navigation experience is consistent regardless of which views (public vs staff) the user lands on. Closes GH-52, thanks to kotowicz.
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2011-04-28 21:00:11 +10:00 |
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Ross Poulton
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592ec09916
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If a ticket hasn't been resolved, ensure that public users can still resolve it. Fixes GH-51, thanks to kotowicz.
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2011-04-28 20:23:16 +10:00 |
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Ross Poulton
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b4ffb91b9c
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Ensure queue locale is included in safe_template_context as reported by vvarp. This should close GH-56 without further issues - please reopen if required..
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2011-04-28 20:19:42 +10:00 |
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Ross Poulton
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f8684e7b3f
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Merged pull request #53 from issackelly/master.
Django 1.3 staticfiles
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2011-04-28 03:10:23 -07:00 |
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Ross Poulton
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ebc4b7d24c
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Add proper database migrations support using South. Updated documentation to match. Closes GH-50.
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2011-04-27 19:57:03 +10:00 |
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Ross Poulton
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090685b6d9
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Clean up comments in create_usersettings, and fix copyright in escalate_tickets.
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2011-04-19 23:02:33 +00:00 |
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