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bb9d886eea
Commit Graph

274 Commits

Author SHA1 Message Date
Timothy Hobbs
bb9d886eea Fix query by uncatigorized 2020-02-11 16:44:18 +01:00
Timothy Hobbs
f8c652d506 Better filtering + optional columns in ticket list view 2020-02-03 14:17:19 +01:00
Timothy Hobbs
5b0d44ec3a Assign KBItems to teams 
This allows you to only show on the dashboard those tickets which belong to a
given user's team.
 2020-01-27 19:45:15 +01:00
Timothy Hobbs
eea76a5eb7 Do not include resolved tickets in default ticket query 2020-01-27 17:56:49 +01:00
Timothy Hobbs
ecbb91b861 Private kb categories 2020-01-27 17:37:59 +01:00
Timothy Hobbs
2f8b4acf64 Fix pycodestyle errors 2020-01-20 14:17:23 +01:00
Timothy Hobbs
df94b56b07 Fix success view 2020-01-20 13:23:32 +01:00
Timothy Hobbs
cd019d1128 Improvements to iframe workflow 2020-01-20 13:23:32 +01:00
Timothy Hobbs
07a42e07f8 Made iframe ticket submit view CSRF exempt. Hopefully this is secure! 2020-01-20 13:23:31 +01:00
Timothy Hobbs
4c1fda5991 Fix iframe views so they actually can be displayed 2020-01-20 13:23:31 +01:00
Timothy Hobbs
b20f600db2 KB UX improvements 2020-01-20 13:23:31 +01:00
Timothy Hobbs
05bd852799 Fix pycodestyle errors 2020-01-20 13:23:31 +01:00
Timothy Hobbs
6a8ebd56a0 Add iframe view of KB categories 2020-01-20 13:23:31 +01:00
Timothy Hobbs
6579ac0e6f Associate tickets with KB items 2020-01-20 13:23:31 +01:00
Timothy Hobbs
7fe6444f8f Redo KB categories as accordion view 2020-01-20 13:23:17 +01:00
Timothy Hobbs
c95b24780e Fix voting for logged in users. Voting still broken for anon users 2020-01-20 13:22:45 +01:00
Timothy Hobbs
5f29bb632e Associate queues with KB categories 2020-01-20 13:22:45 +01:00
Timothy Hobbs
606098d947 Fix field hiding and setting code for ticket submition qargs 2020-01-20 13:22:45 +01:00
Timothy Hobbs
fbae218281 Add ability to autoset custom fields in public ticket form 2020-01-20 13:22:45 +01:00
Timothy Hobbs
aadfe08504 Add iframe supporting view for submitting tickets 2020-01-20 13:07:46 +01:00
Timothy Hobbs
24b8e45f66 Add ability to hide fields in public ticket submission form using kwargs 2020-01-20 13:07:45 +01:00
Timothy Hobbs
3b5a7fe49a Django <2 is no longer supported 2020-01-20 13:03:44 +01:00
Timothy Hobbs
b96d725239 Refactor query code into customizable class 2020-01-20 13:03:44 +01:00
Timothy Hobbs
6eee6d196c Add timeline view for ticket queries 2020-01-20 13:03:44 +01:00
Arkadiy Korotaev
f72fbfa024
fix<ticket-search>: avoid exception of using function get_tickets_in_queues as property 2020-01-04 08:50:09 +01:00
Garret Wassermann
1784d5cf60 Follow recommendation to use == instead of keyword is 2019-12-17 08:41:30 -05:00
Timothy Hobbs
61dd12abd9 Fix tests 2019-10-16 17:36:55 +02:00
Garret Wassermann
0573bc37f8 PEP-8 codestyle improvements to pass tests 2019-10-12 19:05:00 -04:00
Garret Wassermann
182d553356 Fix some renaming issues from most recent merge 2019-10-12 18:58:50 -04:00
Timothy Hobbs
8a57f72349 Further refactor datatables code 2019-10-11 17:12:39 +02:00
Timothy Hobbs
4ca6adbe39 Move query helper functions out of lib to special query file 2019-10-11 16:31:52 +02:00
Timothy Hobbs
0691bbabcd Refactor and fix datatables code to use cache safely 2019-10-11 15:50:35 +02:00
Timothy Hobbs
03d1c66dd6 Refactor ticket list code 2019-10-11 13:10:35 +02:00
Timothy Hobbs
b862732512 Remove "classic" code path and always use datatables for ticket lists 2019-10-08 17:54:59 +02:00
Timothy Hobbs
f127b2c224 Refactor ticket list 2019-10-08 17:54:58 +02:00
Garret Wassermann
7f27eb9428 Merge 0.2.17 release into develop 2019-08-27 21:53:25 -04:00
Janne Alatalo
e9fc53d461 Fix linter error 2019-08-27 14:36:58 +03:00
Janne Alatalo
0a43b9a160 Add support for custom login handler 
The custom login handler can be configured by setting the
settings.LOGIN_URL variable. If LOGIN_URL is None or 'helpdesk:login',
the app uses the default helpdesk login system. LOGIN_URL can be a view
name or raw url.
 2019-08-27 13:02:07 +03:00
Jachym Cepicky
37c6905d46 cleaning time_spent formating 2019-07-06 22:36:58 +02:00
Garret Wassermann
0de263280f Merged 0.2.16 bugfixes 2019-05-25 01:25:39 -04:00
Garret Wassermann
b61c0c71fd
Merge pull request #757 from OpenGeoLabs/145_due_date 
fix issue with setting due date format, for the issue #145
 2019-05-24 13:23:52 -04:00
Jachym Cepicky
2e58798fe1 fixes #758 : enables adding comments to public tickets 2019-05-23 09:55:08 +02:00
Jachym Cepicky
611e6de928 fix for the issue #145 2019-05-22 11:20:01 +02:00
Jachym Cepicky
ef63a1186b fix markdown bug 2019-03-29 15:17:10 +01:00
Timothy Hobbs
89be7a0fde Don't show resolved tickets in unassigned tickets list 
Fixes #741
 2019-03-27 17:16:33 +01:00
Cedric Carrard
9c85b8e8c1 fix redirect loop 2019-03-20 16:12:19 +01:00
Cedric Carrard
e4d6a54659 fix public homepage with kb_category but without kb disabled 2019-03-15 14:10:43 +01:00
Jachym Cepicky
9127275557 adding support for images as knowledgebase attachment 2019-03-09 18:14:11 +01:00
Jachym Cepicky
2093bf7faf adding dedicated_time attribute to Queue model 2019-02-24 20:46:30 +01:00
Jachym Cepicky
6ceb89a5cb basic support for time spend of tikets and follow-ups 2019-02-06 21:55:53 +01:00