Garret Wassermann
8a521d563b
Fix pycodestyle error
2020-04-15 07:42:52 -04:00
Garret Wassermann
5ad0743722
Merge in 0.2.21 bugfix
2020-04-15 07:38:52 -04:00
Timothy Hobbs
28531144db
Use default str for displaying kbitems in filter view
2020-02-11 17:11:41 +01:00
Timothy Hobbs
bb9d886eea
Fix query by uncatigorized
2020-02-11 16:44:18 +01:00
Timothy Hobbs
f8c652d506
Better filtering + optional columns in ticket list view
2020-02-03 14:17:19 +01:00
Timothy Hobbs
5b0d44ec3a
Assign KBItems to teams
...
This allows you to only show on the dashboard those tickets which belong to a
given user's team.
2020-01-27 19:45:15 +01:00
Timothy Hobbs
eea76a5eb7
Do not include resolved tickets in default ticket query
2020-01-27 17:56:49 +01:00
Timothy Hobbs
6579ac0e6f
Associate tickets with KB items
2020-01-20 13:23:31 +01:00
Timothy Hobbs
b96d725239
Refactor query code into customizable class
2020-01-20 13:03:44 +01:00
Timothy Hobbs
6eee6d196c
Add timeline view for ticket queries
2020-01-20 13:03:44 +01:00
Arkadiy Korotaev
f72fbfa024
fix<ticket-search>: avoid exception of using function get_tickets_in_queues as property
2020-01-04 08:50:09 +01:00
Garret Wassermann
1784d5cf60
Follow recommendation to use == instead of keyword is
2019-12-17 08:41:30 -05:00
Timothy Hobbs
61dd12abd9
Fix tests
2019-10-16 17:36:55 +02:00
Garret Wassermann
0573bc37f8
PEP-8 codestyle improvements to pass tests
2019-10-12 19:05:00 -04:00
Garret Wassermann
182d553356
Fix some renaming issues from most recent merge
2019-10-12 18:58:50 -04:00
Timothy Hobbs
8a57f72349
Further refactor datatables code
2019-10-11 17:12:39 +02:00
Timothy Hobbs
4ca6adbe39
Move query helper functions out of lib to special query file
2019-10-11 16:31:52 +02:00
Timothy Hobbs
0691bbabcd
Refactor and fix datatables code to use cache safely
2019-10-11 15:50:35 +02:00
Timothy Hobbs
03d1c66dd6
Refactor ticket list code
2019-10-11 13:10:35 +02:00
Timothy Hobbs
b862732512
Remove "classic" code path and always use datatables for ticket lists
2019-10-08 17:54:59 +02:00
Timothy Hobbs
f127b2c224
Refactor ticket list
2019-10-08 17:54:58 +02:00
Jachym Cepicky
37c6905d46
cleaning time_spent formating
2019-07-06 22:36:58 +02:00
Garret Wassermann
0de263280f
Merged 0.2.16 bugfixes
2019-05-25 01:25:39 -04:00
Garret Wassermann
b61c0c71fd
Merge pull request #757 from OpenGeoLabs/145_due_date
...
fix issue with setting due date format, for the issue #145
2019-05-24 13:23:52 -04:00
Jachym Cepicky
2e58798fe1
fixes #758 : enables adding comments to public tickets
2019-05-23 09:55:08 +02:00
Jachym Cepicky
611e6de928
fix for the issue #145
2019-05-22 11:20:01 +02:00
Jachym Cepicky
ef63a1186b
fix markdown bug
2019-03-29 15:17:10 +01:00
Timothy Hobbs
89be7a0fde
Don't show resolved tickets in unassigned tickets list
...
Fixes #741
2019-03-27 17:16:33 +01:00
Cedric Carrard
9c85b8e8c1
fix redirect loop
2019-03-20 16:12:19 +01:00
Jachym Cepicky
9127275557
adding support for images as knowledgebase attachment
2019-03-09 18:14:11 +01:00
Jachym Cepicky
2093bf7faf
adding dedicated_time attribute to Queue model
2019-02-24 20:46:30 +01:00
Jachym Cepicky
6ceb89a5cb
basic support for time spend of tikets and follow-ups
2019-02-06 21:55:53 +01:00
Jachym Cepicky
8cc0ca47f8
display list of queues only for users with right permissions
2019-02-05 15:44:06 +01:00
Garret Wassermann
43ed3ac773
PEP-8 fixes for mail threading merge
2018-12-28 11:32:49 -05:00
Garret Wassermann
5f0d22a692
Merge brunotikami/master for user and email threading, for #385 and #375
2018-12-28 10:53:28 -05:00
Garret Wassermann
696d10db12
Remove old python2/six code
2018-12-28 03:13:52 -05:00
Garret Wassermann
ea8c75b884
Fix saving and loading custom queries, update for Py3/Django2.x
2018-12-21 19:14:54 -05:00
Garret Wassermann
2cd438f7b2
Demo should disable server-side processing for local demo usage
2018-12-21 16:35:26 -05:00
Garret Wassermann
bb4178b477
Merge develop branch into bootstrap4
2018-11-03 22:40:03 -04:00
Timothy Hobbs
09d8f8c488
Try to obey UserSettings when sending emails
2018-11-01 19:32:34 +01:00
Timothy Hobbs
6c37d73d4e
DRY out email sending code and normalize behavior
...
This refactor removes duplicated logic for deciding whom the messages get sent to.
It also normalizes behavior ensuring that all CCed addresses are sent to in all cases that CCed individuals should be notified.
2018-11-01 14:56:17 +01:00
Garret Wassermann
5f6a6fe8c5
Merge pull request #653 from auto-mat/user_settings_fix
...
Transform UserSettings into a normal django model
2018-10-25 18:27:40 -04:00
Timothy Hobbs
3f6ae1aefe
Transform UserSettings into a normal django model
2018-10-25 17:54:37 +02:00
Garret Wassermann
150f18e9b5
Merge branch 'develop' into bootstrap4
2018-10-15 14:14:38 -04:00
Dilip Dwarak
fc028334d9
Added optional serverside processing on datatables that lists all tickets - True by default
2018-10-14 20:23:28 -04:00
Garret Wassermann
fd5c356820
Merge branch 'develop' into bootstrap4
2018-09-08 22:30:18 -04:00
Timothy Hobbs
ffc97338c9
Submit ticket link should work for non-logged in users
2018-09-07 19:10:57 +02:00
Garret Wassermann
b610a5f492
Update breadcrumbs on ticket pages
2018-09-02 05:27:39 -04:00
Timothy Hobbs
082b6b88f3
Add user profile links for submiters who have profiles
2018-08-30 12:53:46 +02:00
Garret Wassermann
c70cf04e4d
Fix codestyle errors, use currying instead of lambdas for determing user access
2018-07-19 00:06:57 -04:00
