forked from extern/django-helpdesk
6ef420427d
* Added support for e-mailing submitter when a ticket is closed * Added facility to e-mail owner when someone else acts on their ticket
10 lines
447 B
Plaintext
10 lines
447 B
Plaintext
Hello,
|
|
|
|
This is a courtesy e-mail to let you know that a ticket has been assigned to you.
|
|
|
|
{% if ticket.submitter_email %}The ticket was submitted by {{ ticket.submitter_email }}, and the subject{% else %}The ticket subject{% endif%} is {{ ticket.title }}.
|
|
|
|
The ticket ID is {{ ticket.ticket }}, you can view it online at {{ ticket.staff_url }}. It's priority is {{ ticket.get_priority_display }}.
|
|
|
|
{% include "helpdesk/emails/text_footer.txt" %}
|