django-helpdesk/helpdesk/views
Arne Brutschy f3e52a2f12 Adds pre-defined values for public tickets
This commit adds three new settings that allow the operator to
pre-define the `queue`, `priority` and `due_date` fields for public
tickets. If one of these settings are present the corresponding input
field is hidden from the form.

The settings are the following:

    HELPDESK_PUBLIC_TICKET_QUEUE = 'website'
    HELPDESK_PUBLIC_TICKET_PRIORITY = 2
    HELPDESK_PUBLIC_TICKET_DUE_DATE = ''

If the due date is set to the empty string, no due date is saved in the
ticket (analogously to the form). The other settings should be
self-explanatory.
2018-01-09 14:53:05 +01:00
..
__init__.py Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future. 2011-01-25 23:02:00 +00:00
feeds.py Fixing style (according to branch 'autocodestyle') + quicktest 2016-10-24 08:04:31 +02:00
kb.py Initial general clean-up of stuff 2016-10-21 17:14:12 +02:00
public.py Adds pre-defined values for public tickets 2018-01-09 14:53:05 +01:00
staff.py Improve permissions to view pages, to partially address #326 2017-12-15 17:18:54 -05:00