mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
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2178 lines
64 KiB
Plaintext
2178 lines
64 KiB
Plaintext
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# django-helpdesk English language translation
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# Copyright (C) 2011 Ross Poulton
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# This file is distributed under the same license as the django-helpdesk package.
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# Ross Poulton <ross@rossp.org>, 2011.
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: django-helpdesk\n"
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"Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n"
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"POT-Creation-Date: 2011-02-07 10:33+0000\n"
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"PO-Revision-Date: 2011-05-02 23:20+0000\n"
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"Last-Translator: rossp <ross@rossp.org>\n"
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"Language-Team: French <None>\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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"Language: fr\n"
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"Plural-Forms: nplurals=2; plural=(n > 1)\n"
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#: forms.py:37 forms.py:271 models.py:258 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/rss_list.html:23 templates/helpdesk/ticket_list.html:54
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#: templates/helpdesk/ticket_list.html:75
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#: templates/helpdesk/ticket_list.html:183
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msgid "Queue"
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msgstr "File d'attente"
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#: forms.py:46
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msgid "Summary of the problem"
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msgstr "Résumé du problème"
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#: forms.py:51
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msgid "Submitter E-Mail Address"
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msgstr "Adresse E-Mail de l'Emetteur"
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#: forms.py:52
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msgid ""
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"This e-mail address will receive copies of all public updates to this "
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"ticket."
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msgstr ""
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"Cette adresse e-mail recevra des copies de toutes les mises à jour publiques"
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" de ce ticket."
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#: forms.py:58
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msgid "Description of Issue"
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msgstr "Description du problème"
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#: forms.py:65
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msgid "Case owner"
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msgstr "Propriétaire du cas"
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#: forms.py:66
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr ""
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"Si vous sélectionnez un autre propriétaire que vous-même, il lui sera "
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"immédiatement envoyé par courriel les détails de ce billet."
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#: forms.py:74 models.py:318 management/commands/escalate_tickets.py:152
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#: templates/helpdesk/public_view_ticket.html:21
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#: templates/helpdesk/ticket.html:128
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#: templates/helpdesk/ticket_desc_table.html:22
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#: templates/helpdesk/ticket_list.html:81 views/staff.py:265
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msgid "Priority"
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msgstr "Priorité"
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#: forms.py:75
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr ""
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"Veuillez choisir une priorité avec attention. En cas de doute, laisser sur "
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"'3'."
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#: forms.py:81 forms.py:307
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msgid "Attach File"
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msgstr "Joindre un fichier"
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#: forms.py:82 forms.py:308
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr ""
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"Vous pouvez joindre un fichier tel qu'un document ou une capture d'écran "
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"pour ce ticket."
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#: forms.py:90 templates/helpdesk/public_view_ticket.html:33
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#: templates/helpdesk/ticket.html:131
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#: templates/helpdesk/ticket_desc_table.html:33
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#: templates/helpdesk/ticket_list.html:58
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:276
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msgid "Tags"
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msgstr "Tags"
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#: forms.py:91
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msgid ""
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"Words, separated by spaces, or phrases separated by commas. These should "
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"communicate significant characteristics of this ticket"
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msgstr ""
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"Mots, séparés par des espaces, ou des phrases séparées par des virgules. "
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"Ceux-ci devraient renseigner les caractéristiques importantes de ce billet."
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#: forms.py:183
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msgid "Ticket Opened"
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msgstr "Ticket Ouvert"
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#: forms.py:190
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr "Ticket Ouvert et Assigné à %(name)s"
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#: forms.py:280
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msgid "Summary of your query"
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msgstr "Résumé de votre requête"
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#: forms.py:285
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msgid "Your E-Mail Address"
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msgstr "Votre Adresse Email"
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#: forms.py:286
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msgid "We will e-mail you when your ticket is updated."
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msgstr "Nous vous enverrons un couriel dès que votre billet sera mis à jour."
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#: forms.py:291
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msgid "Description of your issue"
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msgstr "Description de votre problème"
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#: forms.py:293
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msgid ""
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"Please be as descriptive as possible, including any details we may need to "
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"address your query."
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msgstr ""
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"Soyez aussi précis que possible dans votre description, renseignez chaque "
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"détails dont nous pourrions avoir besoin pour traiter votre requête."
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#: forms.py:301
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msgid "Urgency"
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msgstr "Urgence"
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#: forms.py:302
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msgid "Please select a priority carefully."
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msgstr "Veuillez choisir une priorité avec attention."
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#: forms.py:390
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msgid "Ticket Opened Via Web"
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msgstr "Ticket ouvert via le Web"
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#: forms.py:460
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msgid "Show Ticket List on Login?"
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msgstr "Afficher la liste des Ticket lors de la connexion?"
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#: forms.py:461
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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msgstr ""
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"Afficher la liste des tickets lors de la connexion? Dans le cas contraire, "
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"le tableau de bord sera affiché."
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#: forms.py:466
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msgid "E-mail me on ticket change?"
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msgstr "M'envoyer un courriel lors de changement pour le ticket?"
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#: forms.py:467
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody"
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" else, do you want to receive an e-mail?"
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msgstr ""
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"Si vous êtes le propriétaire d'un ticket et que le ticket est modifié via le"
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" web par quelqu'un d'autre, voulez-vous recevoir un courriel?"
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#: forms.py:472
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msgid "E-mail me when assigned a ticket?"
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msgstr "M'envoyer un courriel lorsqu'on m'assigne un ticket?"
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#: forms.py:473
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msgid ""
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"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr ""
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"Si vous êtes affecté à un ticket via le web, voulez-vous recevoir un "
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"courriel?"
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#: forms.py:478
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr "M'envoyer un courriel lorsqu'un ticket est modifié via l'API?"
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#: forms.py:479
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr "Si un ticket est modifié par l'API, voulez-vous recevoir un courriel?"
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#: forms.py:484
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msgid "Number of tickets to show per page"
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msgstr "Nombre de tickets à afficher par page"
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#: forms.py:485
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr "Combien de tickets voulez-vous voir sur la page Liste des Tickets?"
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#: forms.py:492
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msgid "Use my e-mail address when submitting tickets?"
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msgstr "Utiliser mon adresse e-mail lors de la soumission des tickets?"
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#: forms.py:493
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msgid ""
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"When you submit a ticket, do you want to automatically use your e-mail "
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"address as the submitter address? You can type a different e-mail address "
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"when entering the ticket if needed, this option only changes the default."
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msgstr ""
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"Quand vous soumettez un ticket, voulez-vous d'utiliser automatiquement votre"
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" adresse e-mail comme adresse d'émetteur? Vous pouvez taper une autre "
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"adresse e-mail lors de la saisie du ticket en cas de besoin, cette option ne"
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" modifie que la valeur par défaut."
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#: models.py:32 models.py:252 models.py:470 models.py:760 models.py:794
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket.html:122 templates/helpdesk/ticket_list.html:72
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:255
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msgid "Title"
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msgstr "Titre"
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#: models.py:37 models.py:765 models.py:1131
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msgid "Slug"
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msgstr "Slug"
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#: models.py:38
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr ""
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"Ce slug est utilisé lors de la construction des ID tickets. Une fois "
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"définie, éssayez de ne pas le changer ou les email risquent de ne plus "
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"fonctionner"
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#: models.py:43 models.py:988 models.py:1058 models.py:1128
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#: templates/helpdesk/email_ignore_list.html:13
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#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr "Adresse E-Mail"
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#: models.py:46
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use"
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" IMAP or POP3, this should be the e-mail address for that mailbox."
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msgstr ""
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"Tous les e-mails sortants pour cette file d'attente utiliseront cette "
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"adresse e-mail. Si vous utilisez IMAP ou POP3, ce doit être l'adresse e-mail"
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" pour cette boîte aux lettres."
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#: models.py:52
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msgid "Locale"
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msgstr "Localisation"
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#: models.py:56
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr ""
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"Localisation de cette file d'attente. Toute la correspondance dans cette "
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"file sera dans cette langue."
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#: models.py:60
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msgid "Allow Public Submission?"
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msgstr "Autoriser la publication publique?"
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#: models.py:63
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msgid "Should this queue be listed on the public submission form?"
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msgstr ""
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"Cette file d'attente doit-elle être listée dans le formulaire public de "
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"soumission ?"
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#: models.py:68
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msgid "Allow E-Mail Submission?"
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msgstr "Autoriser la publication E-Mail?"
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#: models.py:71
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr "Décimal"
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#: models.py:76
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msgid "Escalation Days"
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msgstr "Jours d'augmentation des priorités."
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#: models.py:79
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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msgstr ""
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"Pour les tickets qui ne sont pas affectés, à quelle fréquence souhaitez-vous"
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" augmenter leur priorité? Mettre à 0 pour pas d'augmentation."
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#: models.py:84
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msgid "New Ticket CC Address"
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msgstr "Nouvelle adresse CC de Ticket"
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#: models.py:87
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue"
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msgstr ""
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"Si une adresse e-mail est entré ici, elle recevra alors la notification de "
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"tous les ticket créés pour cette file d'attente."
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#: models.py:92
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msgid "Updated Ticket CC Address"
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msgstr "Adresse CC de ticket mise à jour"
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#: models.py:95
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue"
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msgstr ""
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"Si une adresse e-mail est entré ici, elle recevra alors la notification de "
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"toute activité (nouveaux tickets, tickets fermés, mises à jour, "
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"réaffectations, etc) pour cette file d'attente"
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#: models.py:101
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msgid "E-Mail Box Type"
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msgstr "Type de boites mail"
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#: models.py:103
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msgid "POP 3"
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msgstr "POP 3"
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#: models.py:103
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msgid "IMAP"
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msgstr "IMAP"
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#: models.py:106
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msgid ""
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"E-Mail server type for creating tickets automatically from a mailbox - both "
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"POP3 and IMAP are supported."
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msgstr ""
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"Type de serveur mail pour la création automatique de tickets depuis une "
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"boîte aux lettres - POP3 et IMAP sont supportés."
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#: models.py:111
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msgid "E-Mail Hostname"
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msgstr "E-Mail Hostname"
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#: models.py:115
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msgid ""
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"Your e-mail server address - either the domain name or IP address. May be "
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"\"localhost\"."
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msgstr ""
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|
|
"Votre adresse de serveur e-mail - soit le nom de domaine ou adresse IP. Peut"
|
|||
|
|
" être \"localhost\"."
|
|||
|
|
|
|||
|
|
#: models.py:120
|
|||
|
|
msgid "E-Mail Port"
|
|||
|
|
msgstr "E-Mail Port"
|
|||
|
|
|
|||
|
|
#: models.py:123
|
|||
|
|
msgid ""
|
|||
|
|
"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
|
|||
|
|
"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
|
|||
|
|
"the defaults."
|
|||
|
|
msgstr ""
|
|||
|
|
"Numéro de port à utiliser pour accéder aux e-mails. Par défaut, POP3 utilise"
|
|||
|
|
" le \"110\", et IMAP le \"143\". Cela peut différer sur certains serveurs. "
|
|||
|
|
"Laissez le champ vide pour utiliser les paramètres par défaut."
|
|||
|
|
|
|||
|
|
#: models.py:129
|
|||
|
|
msgid "Use SSL for E-Mail?"
|
|||
|
|
msgstr "Utiliser SSL pour les E-Mail?"
|
|||
|
|
|
|||
|
|
#: models.py:132
|
|||
|
|
msgid ""
|
|||
|
|
"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
|
|||
|
|
"993 for IMAP and 995 for POP3."
|
|||
|
|
msgstr ""
|
|||
|
|
"Que ce soit pour utiliser SSL pour IMAP ou POP3 - les ports par défaut "
|
|||
|
|
"lorsque vous utilisez SSL sont 993 pour IMAP et 995 pour POP3."
|
|||
|
|
|
|||
|
|
#: models.py:137
|
|||
|
|
msgid "E-Mail Username"
|
|||
|
|
msgstr "Nom d'utilisateur E-Mail"
|
|||
|
|
|
|||
|
|
#: models.py:141
|
|||
|
|
msgid "Username for accessing this mailbox."
|
|||
|
|
msgstr "Nom d'utilisateur pour accéder à cette boîte aux lettres."
|
|||
|
|
|
|||
|
|
#: models.py:145
|
|||
|
|
msgid "E-Mail Password"
|
|||
|
|
msgstr "Mot de passe E-Mail"
|
|||
|
|
|
|||
|
|
#: models.py:149
|
|||
|
|
msgid "Password for the above username"
|
|||
|
|
msgstr "Mot de passe pour le nom d'utilisateur ci-dessus"
|
|||
|
|
|
|||
|
|
#: models.py:153
|
|||
|
|
msgid "IMAP Folder"
|
|||
|
|
msgstr "Dossier IMAP"
|
|||
|
|
|
|||
|
|
#: models.py:157
|
|||
|
|
msgid ""
|
|||
|
|
"If using IMAP, what folder do you wish to fetch messages from? This allows "
|
|||
|
|
"you to use one IMAP account for multiple queues, by filtering messages on "
|
|||
|
|
"your IMAP server into separate folders. Default: INBOX."
|
|||
|
|
msgstr ""
|
|||
|
|
"Si vous utilisez IMAP, à partir de quel dossier souhaitez-vous extraire les "
|
|||
|
|
"messages? Cela vous permet d'utiliser un compte IMAP pour plusieurs files "
|
|||
|
|
"d'attente, en filtrant les messages sur votre serveur IMAP dans des dossiers"
|
|||
|
|
" distincts. Par défaut: INBOX."
|
|||
|
|
|
|||
|
|
#: models.py:164
|
|||
|
|
msgid "E-Mail Check Interval"
|
|||
|
|
msgstr "Périodicité de la vérification des e-mail."
|
|||
|
|
|
|||
|
|
#: models.py:165
|
|||
|
|
msgid "How often do you wish to check this mailbox? (in Minutes)"
|
|||
|
|
msgstr ""
|
|||
|
|
"A quelle fréquence voulez vous vérifier cette boîte aux lettres? (En "
|
|||
|
|
"minutes)"
|
|||
|
|
|
|||
|
|
#: models.py:236 templates/helpdesk/dashboard.html:10
|
|||
|
|
#: templates/helpdesk/ticket.html:86
|
|||
|
|
msgid "Open"
|
|||
|
|
msgstr "Open"
|
|||
|
|
|
|||
|
|
#: models.py:237 templates/helpdesk/ticket.html:92
|
|||
|
|
#: templates/helpdesk/ticket.html.py:98 templates/helpdesk/ticket.html:103
|
|||
|
|
#: templates/helpdesk/ticket.html.py:107
|
|||
|
|
msgid "Reopened"
|
|||
|
|
msgstr "Réouvert"
|
|||
|
|
|
|||
|
|
#: models.py:238 templates/helpdesk/dashboard.html:10
|
|||
|
|
#: templates/helpdesk/ticket.html:87 templates/helpdesk/ticket.html.py:93
|
|||
|
|
#: templates/helpdesk/ticket.html:99
|
|||
|
|
msgid "Resolved"
|
|||
|
|
msgstr "Résolu"
|
|||
|
|
|
|||
|
|
#: models.py:239 templates/helpdesk/ticket.html:88
|
|||
|
|
#: templates/helpdesk/ticket.html.py:94 templates/helpdesk/ticket.html:100
|
|||
|
|
#: templates/helpdesk/ticket.html.py:104
|
|||
|
|
msgid "Closed"
|
|||
|
|
msgstr "Fermé"
|
|||
|
|
|
|||
|
|
#: models.py:240 templates/helpdesk/ticket.html:89
|
|||
|
|
#: templates/helpdesk/ticket.html.py:95 templates/helpdesk/ticket.html:108
|
|||
|
|
msgid "Duplicate"
|
|||
|
|
msgstr "Dupliquer"
|
|||
|
|
|
|||
|
|
#: models.py:244
|
|||
|
|
msgid "1. Critical"
|
|||
|
|
msgstr "1. Critique"
|
|||
|
|
|
|||
|
|
#: models.py:245
|
|||
|
|
msgid "2. High"
|
|||
|
|
msgstr "2. Haut"
|
|||
|
|
|
|||
|
|
#: models.py:246
|
|||
|
|
msgid "3. Normal"
|
|||
|
|
msgstr "3. Normal"
|
|||
|
|
|
|||
|
|
#: models.py:247
|
|||
|
|
msgid "4. Low"
|
|||
|
|
msgstr "4. Faible"
|
|||
|
|
|
|||
|
|
#: models.py:248
|
|||
|
|
msgid "5. Very Low"
|
|||
|
|
msgstr "5. Très faible"
|
|||
|
|
|
|||
|
|
#: models.py:262 templates/helpdesk/dashboard.html:44
|
|||
|
|
#: templates/helpdesk/ticket_list.html:69
|
|||
|
|
#: templates/helpdesk/ticket_list.html:183
|
|||
|
|
msgid "Created"
|
|||
|
|
msgstr "Créé"
|
|||
|
|
|
|||
|
|
#: models.py:264
|
|||
|
|
msgid "Date this ticket was first created"
|
|||
|
|
msgstr "Date de création du ticket"
|
|||
|
|
|
|||
|
|
#: models.py:268
|
|||
|
|
msgid "Modified"
|
|||
|
|
msgstr "Mise à jour"
|
|||
|
|
|
|||
|
|
#: models.py:270
|
|||
|
|
msgid "Date this ticket was most recently changed."
|
|||
|
|
msgstr "Dernière date de modification de ce ticket."
|
|||
|
|
|
|||
|
|
#: models.py:274 templates/helpdesk/public_view_ticket.html:16
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:17
|
|||
|
|
msgid "Submitter E-Mail"
|
|||
|
|
msgstr "E-mail de l’Émetteur"
|
|||
|
|
|
|||
|
|
#: models.py:277
|
|||
|
|
msgid ""
|
|||
|
|
"The submitter will receive an email for all public follow-ups left for this "
|
|||
|
|
"task."
|
|||
|
|
msgstr "Liste"
|
|||
|
|
|
|||
|
|
#: models.py:286
|
|||
|
|
msgid "Assigned to"
|
|||
|
|
msgstr "Assigné à"
|
|||
|
|
|
|||
|
|
#: models.py:290 templates/helpdesk/dashboard.html:26
|
|||
|
|
#: templates/helpdesk/ticket_list.html:55
|
|||
|
|
#: templates/helpdesk/ticket_list.html:78
|
|||
|
|
#: templates/helpdesk/ticket_list.html:183
|
|||
|
|
msgid "Status"
|
|||
|
|
msgstr "Statut"
|
|||
|
|
|
|||
|
|
#: models.py:296
|
|||
|
|
msgid "On Hold"
|
|||
|
|
msgstr "En attente"
|
|||
|
|
|
|||
|
|
#: models.py:299
|
|||
|
|
msgid "If a ticket is on hold, it will not automatically be escalated."
|
|||
|
|
msgstr ""
|
|||
|
|
"Si un ticket est en attente, sa priorité ne sera pas automatiquement "
|
|||
|
|
"augmentée."
|
|||
|
|
|
|||
|
|
#: models.py:304 models.py:769 templates/helpdesk/public_view_ticket.html:39
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:45
|
|||
|
|
msgid "Description"
|
|||
|
|
msgstr "Description"
|
|||
|
|
|
|||
|
|
#: models.py:307
|
|||
|
|
msgid "The content of the customers query."
|
|||
|
|
msgstr "Contenu de la requête des clients."
|
|||
|
|
|
|||
|
|
#: models.py:311 templates/helpdesk/public_view_ticket.html:46
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
|||
|
|
msgid "Resolution"
|
|||
|
|
msgstr "Solution"
|
|||
|
|
|
|||
|
|
#: models.py:314
|
|||
|
|
msgid "The resolution provided to the customer by our staff."
|
|||
|
|
msgstr "La solution fournies au client par notre personnel."
|
|||
|
|
|
|||
|
|
#: models.py:322
|
|||
|
|
msgid "1 = Highest Priority, 5 = Low Priority"
|
|||
|
|
msgstr "1 = Priorité la plus élevée , 5 = faible priorité"
|
|||
|
|
|
|||
|
|
#: models.py:329
|
|||
|
|
msgid ""
|
|||
|
|
"The date this ticket was last escalated - updated automatically by "
|
|||
|
|
"management/commands/escalate_tickets.py."
|
|||
|
|
msgstr ""
|
|||
|
|
"La date à laquelle la priorité de ce ticket à été dernièrement augmentée - "
|
|||
|
|
"mise à jour automatiquement par la direction / commandes / "
|
|||
|
|
"escalate_tickets.py."
|
|||
|
|
|
|||
|
|
#: models.py:338 templates/helpdesk/ticket_desc_table.html:13
|
|||
|
|
#: views/feeds.py:91 views/feeds.py:117 views/feeds.py:171 views/staff.py:212
|
|||
|
|
msgid "Unassigned"
|
|||
|
|
msgstr "Non assigné"
|
|||
|
|
|
|||
|
|
#: models.py:377
|
|||
|
|
msgid " - On Hold"
|
|||
|
|
msgstr " - En attente"
|
|||
|
|
|
|||
|
|
#: models.py:461 models.py:1046 models.py:1178
|
|||
|
|
#: templates/helpdesk/public_homepage.html:9
|
|||
|
|
#: templates/helpdesk/public_view_form.html:12
|
|||
|
|
msgid "Ticket"
|
|||
|
|
msgstr "Ticket"
|
|||
|
|
|
|||
|
|
#: models.py:465 models.py:694 models.py:981 models.py:1125
|
|||
|
|
msgid "Date"
|
|||
|
|
msgstr "Date"
|
|||
|
|
|
|||
|
|
#: models.py:477 views/staff.py:226
|
|||
|
|
msgid "Comment"
|
|||
|
|
msgstr "Commentaire"
|
|||
|
|
|
|||
|
|
#: models.py:483
|
|||
|
|
msgid "Public"
|
|||
|
|
msgstr "Public"
|
|||
|
|
|
|||
|
|
#: models.py:486
|
|||
|
|
msgid ""
|
|||
|
|
"Public tickets are viewable by the submitter and all staff, but non-public "
|
|||
|
|
"tickets can only be seen by staff."
|
|||
|
|
msgstr ""
|
|||
|
|
"Les tickets publics sont visibles par l'émetteur et l'ensemble du personnel,"
|
|||
|
|
" mais les billets non-public ne peuvent être vus que par le personnel."
|
|||
|
|
|
|||
|
|
#: models.py:494 models.py:861 models.py:1054
|
|||
|
|
msgid "User"
|
|||
|
|
msgstr "Utilisateur"
|
|||
|
|
|
|||
|
|
#: models.py:498 templates/helpdesk/ticket.html:84
|
|||
|
|
msgid "New Status"
|
|||
|
|
msgstr "Nouveaux statuts"
|
|||
|
|
|
|||
|
|
#: models.py:502
|
|||
|
|
msgid "If the status was changed, what was it changed to?"
|
|||
|
|
msgstr "Si le statut a été changé, en quoi l'a-t-il été?"
|
|||
|
|
|
|||
|
|
#: models.py:531 models.py:588
|
|||
|
|
msgid "Follow-up"
|
|||
|
|
msgstr "Suivi"
|
|||
|
|
|
|||
|
|
#: models.py:535 models.py:1183
|
|||
|
|
msgid "Field"
|
|||
|
|
msgstr "Champ"
|
|||
|
|
|
|||
|
|
#: models.py:540
|
|||
|
|
msgid "Old Value"
|
|||
|
|
msgstr "Ancienne valeur"
|
|||
|
|
|
|||
|
|
#: models.py:546
|
|||
|
|
msgid "New Value"
|
|||
|
|
msgstr "Nouvelle valeur"
|
|||
|
|
|
|||
|
|
#: models.py:554
|
|||
|
|
msgid "removed"
|
|||
|
|
msgstr "retiré"
|
|||
|
|
|
|||
|
|
#: models.py:556
|
|||
|
|
#, python-format
|
|||
|
|
msgid "set to %s"
|
|||
|
|
msgstr "défini à %s"
|
|||
|
|
|
|||
|
|
#: models.py:558
|
|||
|
|
#, python-format
|
|||
|
|
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
|
|||
|
|
msgstr "changé de \"%(old_value)s\" à \"%(new_value)s\""
|
|||
|
|
|
|||
|
|
#: models.py:592
|
|||
|
|
msgid "File"
|
|||
|
|
msgstr "Fichier"
|
|||
|
|
|
|||
|
|
#: models.py:597
|
|||
|
|
msgid "Filename"
|
|||
|
|
msgstr "Nom de fichier"
|
|||
|
|
|
|||
|
|
#: models.py:602
|
|||
|
|
msgid "MIME Type"
|
|||
|
|
msgstr "Type MIME"
|
|||
|
|
|
|||
|
|
#: models.py:607
|
|||
|
|
msgid "Size"
|
|||
|
|
msgstr "Taille"
|
|||
|
|
|
|||
|
|
#: models.py:608
|
|||
|
|
msgid "Size of this file in bytes"
|
|||
|
|
msgstr "Poids de ce fichier en octets"
|
|||
|
|
|
|||
|
|
#: models.py:643
|
|||
|
|
msgid ""
|
|||
|
|
"Leave blank to allow this reply to be used for all queues, or select those "
|
|||
|
|
"queues you wish to limit this reply to."
|
|||
|
|
msgstr ""
|
|||
|
|
"Laissez vide pour permettre à cette réponse d'être utilisée pour toutes les "
|
|||
|
|
"files d'attente, ou sélectionner les files d'attente auxquelles vous "
|
|||
|
|
"souhaitez limiter cette réponse."
|
|||
|
|
|
|||
|
|
#: models.py:648 models.py:689 models.py:976
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|||
|
|
msgid "Name"
|
|||
|
|
msgstr "Nom"
|
|||
|
|
|
|||
|
|
#: models.py:650
|
|||
|
|
msgid ""
|
|||
|
|
"Only used to assist users with selecting a reply - not shown to the user."
|
|||
|
|
msgstr ""
|
|||
|
|
"Seulement utilisé pour aider les utilisateurs à choisir une réponse - n'est "
|
|||
|
|
"pas afficher pour l'utilisateur."
|
|||
|
|
|
|||
|
|
#: models.py:655
|
|||
|
|
msgid "Body"
|
|||
|
|
msgstr "Body"
|
|||
|
|
|
|||
|
|
#: models.py:656
|
|||
|
|
msgid ""
|
|||
|
|
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ "
|
|||
|
|
"queue }} - The queue; and {{ user }} - the current user."
|
|||
|
|
msgstr ""
|
|||
|
|
"Propulsé par <a href='http://github.com/rossp/django-helpdesk'>django-"
|
|||
|
|
"helpdesk</a>."
|
|||
|
|
|
|||
|
|
#: models.py:683
|
|||
|
|
msgid ""
|
|||
|
|
"Leave blank for this exclusion to be applied to all queues, or select those "
|
|||
|
|
"queues you wish to exclude with this entry."
|
|||
|
|
msgstr "Booléen (case à cocher oui / non)"
|
|||
|
|
|
|||
|
|
#: models.py:695
|
|||
|
|
msgid "Date on which escalation should not happen"
|
|||
|
|
msgstr "Jours exclus du processus d'augmentation des priorités"
|
|||
|
|
|
|||
|
|
#: models.py:712
|
|||
|
|
msgid "Template Name"
|
|||
|
|
msgstr "Nom du template"
|
|||
|
|
|
|||
|
|
#: models.py:718
|
|||
|
|
msgid "Subject"
|
|||
|
|
msgstr "Sujet"
|
|||
|
|
|
|||
|
|
#: models.py:720
|
|||
|
|
msgid ""
|
|||
|
|
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
|||
|
|
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is"
|
|||
|
|
" available as in plain_text, below."
|
|||
|
|
msgstr "Heure"
|
|||
|
|
|
|||
|
|
#: models.py:726
|
|||
|
|
msgid "Heading"
|
|||
|
|
msgstr "Titre"
|
|||
|
|
|
|||
|
|
#: models.py:728
|
|||
|
|
msgid ""
|
|||
|
|
"In HTML e-mails, this will be the heading at the top of the email - the same"
|
|||
|
|
" context is available as in plain_text, below."
|
|||
|
|
msgstr ""
|
|||
|
|
"Dans les e-mails HTML, ce sera le titre en haut de l'email - le même "
|
|||
|
|
"contexte est disponible dans le mode plain_text, ci-dessous."
|
|||
|
|
|
|||
|
|
#: models.py:734
|
|||
|
|
msgid "Plain Text"
|
|||
|
|
msgstr "Plain Text"
|
|||
|
|
|
|||
|
|
#: models.py:735
|
|||
|
|
msgid ""
|
|||
|
|
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
|||
|
|
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
|||
|
|
msgstr "Date & Heure"
|
|||
|
|
|
|||
|
|
#: models.py:741
|
|||
|
|
msgid "HTML"
|
|||
|
|
msgstr "HTML"
|
|||
|
|
|
|||
|
|
#: models.py:742
|
|||
|
|
msgid "The same context is available here as in plain_text, above."
|
|||
|
|
msgstr "Le même contexte est disponible ici comme dans plain_text, ci-dessus."
|
|||
|
|
|
|||
|
|
#: models.py:790 templates/helpdesk/kb_index.html:10
|
|||
|
|
msgid "Category"
|
|||
|
|
msgstr "Catégorie"
|
|||
|
|
|
|||
|
|
#: models.py:799
|
|||
|
|
msgid "Question"
|
|||
|
|
msgstr "Question"
|
|||
|
|
|
|||
|
|
#: models.py:803
|
|||
|
|
msgid "Answer"
|
|||
|
|
msgstr "Réponse"
|
|||
|
|
|
|||
|
|
#: models.py:807
|
|||
|
|
msgid "Votes"
|
|||
|
|
msgstr "Votes"
|
|||
|
|
|
|||
|
|
#: models.py:808
|
|||
|
|
msgid "Total number of votes cast for this item"
|
|||
|
|
msgstr "Nombre total de suffrages exprimés pour cet article"
|
|||
|
|
|
|||
|
|
#: models.py:813
|
|||
|
|
msgid "Positive Votes"
|
|||
|
|
msgstr "Votes positifs"
|
|||
|
|
|
|||
|
|
#: models.py:814
|
|||
|
|
msgid "Number of votes for this item which were POSITIVE."
|
|||
|
|
msgstr "Nombre de votes pour cet article qui ont été positifs."
|
|||
|
|
|
|||
|
|
#: models.py:819
|
|||
|
|
msgid "Last Updated"
|
|||
|
|
msgstr "Dernière mise à jour"
|
|||
|
|
|
|||
|
|
#: models.py:820
|
|||
|
|
msgid "The date on which this question was most recently changed."
|
|||
|
|
msgstr "La date à laquelle cette question a été la plus récemment modifiées."
|
|||
|
|
|
|||
|
|
#: models.py:834
|
|||
|
|
msgid "Unrated"
|
|||
|
|
msgstr "Non évalué"
|
|||
|
|
|
|||
|
|
#: models.py:865 templates/helpdesk/ticket_list.html:142
|
|||
|
|
msgid "Query Name"
|
|||
|
|
msgstr "Nom de la requête"
|
|||
|
|
|
|||
|
|
#: models.py:867
|
|||
|
|
msgid "User-provided name for this query"
|
|||
|
|
msgstr "Nom de requête fournie par l'utilisateur"
|
|||
|
|
|
|||
|
|
#: models.py:871
|
|||
|
|
msgid "Shared With Other Users?"
|
|||
|
|
msgstr "Partagés avec d'autres utilisateurs?"
|
|||
|
|
|
|||
|
|
#: models.py:874
|
|||
|
|
msgid "Should other users see this query?"
|
|||
|
|
msgstr "URL"
|
|||
|
|
|
|||
|
|
#: models.py:878
|
|||
|
|
msgid "Search Query"
|
|||
|
|
msgstr "Requête de recherche"
|
|||
|
|
|
|||
|
|
#: models.py:879
|
|||
|
|
msgid "Pickled query object. Be wary changing this."
|
|||
|
|
msgstr "Objets de requête. Changement non recommandé."
|
|||
|
|
|
|||
|
|
#: models.py:900
|
|||
|
|
msgid "Settings Dictionary"
|
|||
|
|
msgstr "Préférences de dictionnaire"
|
|||
|
|
|
|||
|
|
#: models.py:901
|
|||
|
|
msgid ""
|
|||
|
|
"This is a base64-encoded representation of a pickled Python dictionary. Do "
|
|||
|
|
"not change this field via the admin."
|
|||
|
|
msgstr ""
|
|||
|
|
"Il s'agit d'une représentation codée en base64 d'un dictionnaire Python. Ne "
|
|||
|
|
"pas modifier ce champ par l'admin."
|
|||
|
|
|
|||
|
|
#: models.py:970
|
|||
|
|
msgid ""
|
|||
|
|
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
|||
|
|
"queues you wish to ignore this e-mail for."
|
|||
|
|
msgstr ""
|
|||
|
|
"Laissez vide cet e-mail pour qu'il soit ignoré par toutes les files "
|
|||
|
|
"d'attente, ou sélectionner les files d'attente qui doivent ignorer cet "
|
|||
|
|
"e-mail."
|
|||
|
|
|
|||
|
|
#: models.py:982
|
|||
|
|
msgid "Date on which this e-mail address was added"
|
|||
|
|
msgstr "Date à laquelle cette adresse e-mail a été ajouté"
|
|||
|
|
|
|||
|
|
#: models.py:990
|
|||
|
|
msgid ""
|
|||
|
|
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
|||
|
|
"postmaster@*."
|
|||
|
|
msgstr ""
|
|||
|
|
"Entrez une adresse e-mail complète, ou des parties avec des caractères "
|
|||
|
|
"génériques, par exemple *@domain.com ou postmaster@*."
|
|||
|
|
|
|||
|
|
#: models.py:995
|
|||
|
|
msgid "Save Emails in Mailbox?"
|
|||
|
|
msgstr "Sauvegarder e-mails dans la boîte aux lettres?"
|
|||
|
|
|
|||
|
|
#: models.py:998
|
|||
|
|
msgid ""
|
|||
|
|
"Do you want to save emails from this address in the mailbox? If this is "
|
|||
|
|
"unticked, emails from this address will be deleted."
|
|||
|
|
msgstr ""
|
|||
|
|
"Voulez-vous enregistrer les courriels provenant de cette adresse dans la "
|
|||
|
|
"boîte aux lettres? Si ce n'est pas cochée, les e-mails de cette adresse "
|
|||
|
|
"seront supprimés."
|
|||
|
|
|
|||
|
|
#: models.py:1053
|
|||
|
|
msgid "User who wishes to receive updates for this ticket."
|
|||
|
|
msgstr "Utilisateurs qui désirent recevoir les mises à jour pour ce ticket."
|
|||
|
|
|
|||
|
|
#: models.py:1061
|
|||
|
|
msgid "For non-user followers, enter their e-mail address"
|
|||
|
|
msgstr ""
|
|||
|
|
"Pour des non-utilisateurs suivant les ticket, entrer leur adresse e-mail."
|
|||
|
|
|
|||
|
|
#: models.py:1065
|
|||
|
|
msgid "Can View Ticket?"
|
|||
|
|
msgstr "Est-il possible de voir le ticket?"
|
|||
|
|
|
|||
|
|
#: models.py:1067
|
|||
|
|
msgid "Can this CC login to view the ticket details?"
|
|||
|
|
msgstr "Ce CC peut-il se connecter pour voir les détails du ticket?"
|
|||
|
|
|
|||
|
|
#: models.py:1071
|
|||
|
|
msgid "Can Update Ticket?"
|
|||
|
|
msgstr "Est-il possible de mettre à jour le ticket?"
|
|||
|
|
|
|||
|
|
#: models.py:1073
|
|||
|
|
msgid "Can this CC login and update the ticket?"
|
|||
|
|
msgstr "Ce CC peut-il se connecter et mettre à jour le ticket?"
|
|||
|
|
|
|||
|
|
#: models.py:1100
|
|||
|
|
msgid "Field Name"
|
|||
|
|
msgstr "Nom du champ"
|
|||
|
|
|
|||
|
|
#: models.py:1101
|
|||
|
|
msgid ""
|
|||
|
|
"As used in the database and behind the scenes. Must be unique and consist of"
|
|||
|
|
" only lowercase letters with no punctuation."
|
|||
|
|
msgstr ""
|
|||
|
|
"Utilisé dans la base de données et dans les coulisses. Doit être unique et "
|
|||
|
|
"se composer de lettres minuscules sans ponctuation."
|
|||
|
|
|
|||
|
|
#: models.py:1106
|
|||
|
|
msgid "Label"
|
|||
|
|
msgstr "Label"
|
|||
|
|
|
|||
|
|
#: models.py:1108
|
|||
|
|
msgid "The display label for this field"
|
|||
|
|
msgstr "Le label affiché pour ce champ"
|
|||
|
|
|
|||
|
|
#: models.py:1112
|
|||
|
|
msgid "Help Text"
|
|||
|
|
msgstr "Texte d'aide"
|
|||
|
|
|
|||
|
|
#: models.py:1113
|
|||
|
|
msgid "Shown to the user when editing the ticket"
|
|||
|
|
msgstr "Montré à l'utilisateur lors de l'édition du ticket"
|
|||
|
|
|
|||
|
|
#: models.py:1119
|
|||
|
|
msgid "Character (single line)"
|
|||
|
|
msgstr "Caractère (une seule ligne)"
|
|||
|
|
|
|||
|
|
#: models.py:1120
|
|||
|
|
msgid "Text (multi-line)"
|
|||
|
|
msgstr "Texte (multi-ligne)"
|
|||
|
|
|
|||
|
|
#: models.py:1121
|
|||
|
|
msgid "Integer"
|
|||
|
|
msgstr "Entier"
|
|||
|
|
|
|||
|
|
#: models.py:1122
|
|||
|
|
msgid "Decimal"
|
|||
|
|
msgstr "Décimal"
|
|||
|
|
|
|||
|
|
#: models.py:1123
|
|||
|
|
msgid "List"
|
|||
|
|
msgstr "Liste"
|
|||
|
|
|
|||
|
|
#: models.py:1124
|
|||
|
|
msgid "Boolean (checkbox yes/no)"
|
|||
|
|
msgstr "Booléen (case à cocher oui / non)"
|
|||
|
|
|
|||
|
|
#: models.py:1126
|
|||
|
|
msgid "Time"
|
|||
|
|
msgstr "Heure"
|
|||
|
|
|
|||
|
|
#: models.py:1127
|
|||
|
|
msgid "Date & Time"
|
|||
|
|
msgstr "Date & Heure"
|
|||
|
|
|
|||
|
|
#: models.py:1129
|
|||
|
|
msgid "URL"
|
|||
|
|
msgstr "URL"
|
|||
|
|
|
|||
|
|
#: models.py:1130
|
|||
|
|
msgid "IP Address"
|
|||
|
|
msgstr "Adresse IP"
|
|||
|
|
|
|||
|
|
#: models.py:1135
|
|||
|
|
msgid "Data Type"
|
|||
|
|
msgstr "Type de données"
|
|||
|
|
|
|||
|
|
#: models.py:1137
|
|||
|
|
msgid "Allows you to restrict the data entered into this field"
|
|||
|
|
msgstr "Permet de restreindre les données saisies dans ce domaine"
|
|||
|
|
|
|||
|
|
#: models.py:1142
|
|||
|
|
msgid "Maximum Length (characters)"
|
|||
|
|
msgstr "Longueur maximale (caractères)"
|
|||
|
|
|
|||
|
|
#: models.py:1148
|
|||
|
|
msgid "Decimal Places"
|
|||
|
|
msgstr "Décimales"
|
|||
|
|
|
|||
|
|
#: models.py:1149
|
|||
|
|
msgid "Only used for decimal fields"
|
|||
|
|
msgstr "Utilisé uniquement pour les champs décimaux"
|
|||
|
|
|
|||
|
|
#: models.py:1155
|
|||
|
|
msgid "List Values"
|
|||
|
|
msgstr "Valeurs de la liste"
|
|||
|
|
|
|||
|
|
#: models.py:1156
|
|||
|
|
msgid "For list fields only. Enter one option per line."
|
|||
|
|
msgstr "Pour les champs de la liste seulement. Entrez une option par ligne."
|
|||
|
|
|
|||
|
|
#: models.py:1162
|
|||
|
|
msgid "Required?"
|
|||
|
|
msgstr "Requis?"
|
|||
|
|
|
|||
|
|
#: models.py:1163
|
|||
|
|
msgid "Does the user have to enter a value for this field?"
|
|||
|
|
msgstr "L'utilisateur doit-il entrer une valeur pour ce champ?"
|
|||
|
|
|
|||
|
|
#: models.py:1167
|
|||
|
|
msgid "Staff Only?"
|
|||
|
|
msgstr "Equipe uniquement?"
|
|||
|
|
|
|||
|
|
#: models.py:1168
|
|||
|
|
msgid ""
|
|||
|
|
"If this is ticked, then the public submission form will NOT show this field"
|
|||
|
|
msgstr ""
|
|||
|
|
"Si cette option est cochée, le formulaire de soumission public ne pourra pas"
|
|||
|
|
" afficher ce champs"
|
|||
|
|
|
|||
|
|
#: management/commands/escalate_tickets.py:146
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Ticket escalated after %s days"
|
|||
|
|
msgstr "Ticket augmenté après %s days"
|
|||
|
|
|
|||
|
|
#: management/commands/get_email.py:146
|
|||
|
|
msgid "Created from e-mail"
|
|||
|
|
msgstr "Créé à partir de l'e-mail"
|
|||
|
|
|
|||
|
|
#: management/commands/get_email.py:150
|
|||
|
|
msgid "Unknown Sender"
|
|||
|
|
msgstr "Expéditeur inconnu"
|
|||
|
|
|
|||
|
|
#: management/commands/get_email.py:204
|
|||
|
|
msgid ""
|
|||
|
|
"No plain-text email body available. Please see attachment "
|
|||
|
|
"email_html_body.html."
|
|||
|
|
msgstr ""
|
|||
|
|
"Aucun e-mail en plain-text disponible. Veuillez voir la pièce jointe "
|
|||
|
|
"email_html_body.html."
|
|||
|
|
|
|||
|
|
#: management/commands/get_email.py:208
|
|||
|
|
msgid "email_html_body.html"
|
|||
|
|
msgstr "email_html_body.html"
|
|||
|
|
|
|||
|
|
#: management/commands/get_email.py:285
|
|||
|
|
msgid " (Reopened)"
|
|||
|
|
msgstr "(Ré-ouvert)"
|
|||
|
|
|
|||
|
|
#: management/commands/get_email.py:287
|
|||
|
|
msgid " (Updated)"
|
|||
|
|
msgstr "(Mis à jour)"
|
|||
|
|
|
|||
|
|
#: management/commands/get_email.py:309
|
|||
|
|
#, python-format
|
|||
|
|
msgid "E-Mail Received from %(sender_email)s"
|
|||
|
|
msgstr "E-mail reçu de %(sender_email)s "
|
|||
|
|
|
|||
|
|
#: management/commands/get_email.py:317
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
|
|||
|
|
msgstr "Ticket re-ouvert par E-mail reçu de %(sender_email)s "
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:7
|
|||
|
|
msgid "Powered by django-helpdesk"
|
|||
|
|
msgstr "Propulsé par django-helpdesk"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:12 templates/helpdesk/rss_list.html:9
|
|||
|
|
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
|
|||
|
|
msgid "My Open Tickets"
|
|||
|
|
msgstr "Mes tickets ouverts"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:13
|
|||
|
|
msgid "All Recent Activity"
|
|||
|
|
msgstr "Toutes les activités récentes"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:14 templates/helpdesk/dashboard.html:43
|
|||
|
|
#: templates/helpdesk/rss_list.html:15
|
|||
|
|
msgid "Unassigned Tickets"
|
|||
|
|
msgstr "Tickets non assignés"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:45 templates/helpdesk/public_base.html:3
|
|||
|
|
#: templates/helpdesk/public_base.html:11
|
|||
|
|
msgid "Helpdesk"
|
|||
|
|
msgstr "Helpdesk"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:47
|
|||
|
|
msgid "Dashboard"
|
|||
|
|
msgstr "Dashboard"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:48 templates/helpdesk/ticket_list.html:182
|
|||
|
|
msgid "Tickets"
|
|||
|
|
msgstr "Tickets"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:49
|
|||
|
|
msgid "New Ticket"
|
|||
|
|
msgstr "Nouveau ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:50
|
|||
|
|
msgid "Stats"
|
|||
|
|
msgstr "Stats"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:63
|
|||
|
|
msgid "Logout"
|
|||
|
|
msgstr "Déconnexion"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:64
|
|||
|
|
msgid "Search..."
|
|||
|
|
msgstr "Rechercher ..."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:64
|
|||
|
|
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
|||
|
|
msgstr ""
|
|||
|
|
"Entrez un mot clé ou un numéro de ticket pour aller directement à ce ticket."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:73
|
|||
|
|
msgid ""
|
|||
|
|
"Powered by <a href='https://github.com/rossp/django-helpdesk'>django-"
|
|||
|
|
"helpdesk</a>."
|
|||
|
|
msgstr ""
|
|||
|
|
"Propulsé par<a href='https://github.com/rossp/django-helpdesk'>django-"
|
|||
|
|
"helpdesk</a>"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:73 templates/helpdesk/rss_list.html:9
|
|||
|
|
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
|
|||
|
|
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
|
|||
|
|
msgid "RSS Icon"
|
|||
|
|
msgstr "RSS Icon"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:73 templates/helpdesk/rss_list.html:2
|
|||
|
|
#: templates/helpdesk/rss_list.html.py:4
|
|||
|
|
msgid "RSS Feeds"
|
|||
|
|
msgstr "Flux RSS"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:73
|
|||
|
|
msgid "API"
|
|||
|
|
msgstr "API"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:73
|
|||
|
|
msgid "User Settings"
|
|||
|
|
msgstr "Préférences de l'utilisateur"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/base.html:73
|
|||
|
|
msgid "System Settings"
|
|||
|
|
msgstr "Paramètres système"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:3
|
|||
|
|
msgid "Delete Saved Query"
|
|||
|
|
msgstr "Supprimer la requête enregistrée"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:5
|
|||
|
|
#, python-format
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Delete Query</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</em>)? To re-create it, you will need to manually re-filter your ticket listing.</p>\n"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Supprimer la requête</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Etes-vous sur de vouloir supprimer ce filtre (<em>%(query_title)s</em>)? Pour le refaire, vous devrez manuellement re-filtrer la liste des tickets.</p>\n"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:11
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<p>You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.</p>\n"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<p>Vous avez partagés cette requête, les autres utilisateurs s'en servent peut-être. Si vous la supprimez, ils devront créer leur propre requête manuellement.</p>\n"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:15
|
|||
|
|
#: templates/helpdesk/delete_ticket.html:11
|
|||
|
|
msgid "No, Don't Delete It"
|
|||
|
|
msgstr "Non, ne pas supprimer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:17
|
|||
|
|
#: templates/helpdesk/delete_ticket.html:13
|
|||
|
|
msgid "Yes - Delete It"
|
|||
|
|
msgstr "Oui, Supprimer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/create_ticket.html:3
|
|||
|
|
msgid "Create Ticket"
|
|||
|
|
msgstr "Créer Ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/create_ticket.html:6
|
|||
|
|
msgid ""
|
|||
|
|
"<h2>Submit a Ticket</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>"
|
|||
|
|
msgstr ""
|
|||
|
|
"<h2>Soumettre Un Ticket</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Sauf mention contraire, tous les champs sont obligatoires. Veuillez fournir un titre et une description aussi explicite que possible.</p>"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/create_ticket.html:17
|
|||
|
|
#: templates/helpdesk/edit_ticket.html:19
|
|||
|
|
#: templates/helpdesk/public_homepage.html:31
|
|||
|
|
msgid "(Optional)"
|
|||
|
|
msgstr "(Facultatif)"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/create_ticket.html:26
|
|||
|
|
#: templates/helpdesk/public_homepage.html:40
|
|||
|
|
msgid "Submit Ticket"
|
|||
|
|
msgstr "Soumettre un ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:2
|
|||
|
|
msgid "Helpdesk Dashboard"
|
|||
|
|
msgstr "Helpdesk Dashboard"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:9
|
|||
|
|
msgid "Helpdesk Summary"
|
|||
|
|
msgstr "Helpdesk Résumé"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:20
|
|||
|
|
msgid ""
|
|||
|
|
"Welcome to your Helpdesk Dashboard! From here you can quickly see your own "
|
|||
|
|
"tickets, and those tickets that have no owner. Why not pick up an orphan "
|
|||
|
|
"ticket and sort it out for a customer?"
|
|||
|
|
msgstr ""
|
|||
|
|
"Bienvenue sur votre Dashboard Helpdesk! D'ici, vous pouvez rapidement voir "
|
|||
|
|
"vos propres tickets et les tickets qui n'ont pas de propriétaire. Pourquoi "
|
|||
|
|
"ne pas prendre un ticket orphelin et trouver une solution pour un client?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:25
|
|||
|
|
msgid "Your Tickets"
|
|||
|
|
msgstr "Vos Tickets"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
|
|||
|
|
#: templates/helpdesk/ticket_list.html:183
|
|||
|
|
msgid "Pr"
|
|||
|
|
msgstr "Pr"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:26
|
|||
|
|
msgid "Last Update"
|
|||
|
|
msgstr "Dernière mise à jour"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:38
|
|||
|
|
msgid "You have no tickets assigned to you."
|
|||
|
|
msgstr "Vous n'avez pas de Tickets qui vous soient assignés."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:52
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:13
|
|||
|
|
msgid "Take"
|
|||
|
|
msgstr "Prendre"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:52
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:23
|
|||
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|||
|
|
#: templates/helpdesk/ticket_cc_list.html:23
|
|||
|
|
msgid "Delete"
|
|||
|
|
msgstr "Supprimer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/dashboard.html:56
|
|||
|
|
msgid "There are no unassigned tickets."
|
|||
|
|
msgstr "Il n'y a pas de tickets non assignés."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/delete_ticket.html:3
|
|||
|
|
msgid "Delete Ticket"
|
|||
|
|
msgstr "Supprimer Ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/delete_ticket.html:5
|
|||
|
|
#, python-format
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Delete Ticket</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.</p>\n"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Supprimer le Ticket</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Etes-vous sur de vouloir supprimer ce ticket (<em>%(ticket_title)s</em>)? Toute trace de ce ticket, incluant les suivies, pièces jointes, et mises à jour seront irrémédiablement supprimés.</p>\n"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/edit_ticket.html:3
|
|||
|
|
msgid "Edit Ticket"
|
|||
|
|
msgstr "Modifier le Ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/edit_ticket.html:6
|
|||
|
|
msgid ""
|
|||
|
|
"<h2>Edit a Ticket</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.</p>"
|
|||
|
|
msgstr ""
|
|||
|
|
"<h2>Modifier un Ticket</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Sauf mention contraire, tous les champs sont requis. Veuillez fournir une description et un titre aussi explicite que possible.</p>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p><strong>Note:</strong> Modifier un ticket n'envoit <em>pas</em> d'e-mail au propriétaire ou à l'émetteur du ticket. Aucun nouveu détail ne devrait être entré, ce formulaire ne doit être utilisé que pour corriger des informations incorrectes, ou pour nettoyer la soumission.</p>"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/edit_ticket.html:28
|
|||
|
|
msgid "Save Changes"
|
|||
|
|
msgstr "Enregistrer les modifications"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_add.html:3
|
|||
|
|
#: templates/helpdesk/email_ignore_add.html:23
|
|||
|
|
msgid "Ignore E-Mail Address"
|
|||
|
|
msgstr "Ignorer l'adresse E-Mail"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_add.html:5
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Ignore E-Mail Address</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.</p>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</em> or a portion of an e-mail address with a wildcard, such as <em>*@domain.com</em> or <em>user@*</em>.</p>"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Ignorer une adresse E-Mail</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Pour ignorer une adresse e-mail et empêcher la création automatique de tickets depuis cette adresse, entrer la ci-dessous.</p>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Vous pouvez entrer une adresse e-mail complète telle que <em>email@domain.com</em> ou une portion d'adresse avec un caractère de remplacement, comme par exemple <em>*@domain.com</em> ou <em>user@*</em>.</p>"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_del.html:3
|
|||
|
|
msgid "Delete Ignored E-Mail Address"
|
|||
|
|
msgstr "Supprimer l'adresse e-mail ignorée"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_del.html:5
|
|||
|
|
#, python-format
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Un-Ignore E-Mail Address</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Are you sure you wish to stop removing this email address (<em>%(email_address)s</em>) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.</p>\n"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2> Ne plus ignorer l'adresse e-mail </h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p> Êtes-vous sûr de vouloir arrêter d'ignorer cette adresse e-mail <em>( %(email_address)s )</em> et autoriser leurs e-mails à créer automatiquement des tickets dans votre système? Vous pouvez rajouter cette adresse e-mail à tout moment. </p>\n"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_del.html:11
|
|||
|
|
msgid "Keep Ignoring It"
|
|||
|
|
msgstr "Continuer à ignorer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_del.html:13
|
|||
|
|
msgid "Stop Ignoring It"
|
|||
|
|
msgstr "Arrêt de l'ignorer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:3
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:12
|
|||
|
|
msgid "Ignored E-Mail Addresses"
|
|||
|
|
msgstr "Adresses E-Mail ignorées"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:5
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Ignored E-Mail Addresses</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2> Adresses E-Mail Ignorées</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p> Les adresses e-mail suivantes sont actuellement ignorées par le traitement du courrier électronique entrant. Vous pouvez <a href='add/'>ajouter une adresse e-mail à la liste</a> ou supprimer l'un des éléments ci-dessous, au besoin. </p>"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|||
|
|
msgid "Date Added"
|
|||
|
|
msgstr "Date ajoutée"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|||
|
|
msgid "Queues"
|
|||
|
|
msgstr "Files d'attente"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|||
|
|
msgid "Keep in mailbox?"
|
|||
|
|
msgstr "Gardez dans la boîte aux lettres?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:21
|
|||
|
|
msgid "All"
|
|||
|
|
msgstr "Tout"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:22
|
|||
|
|
msgid "Keep"
|
|||
|
|
msgstr "Garder"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/email_ignore_list.html:29
|
|||
|
|
msgid ""
|
|||
|
|
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
|||
|
|
"from that address will be deleted permanently."
|
|||
|
|
msgstr ""
|
|||
|
|
"<strong>Note:</strong> Si l'option «Garder» n'est pas sélectionnée, les "
|
|||
|
|
"courriels envoyés à partir de cette adresse seront définitivement supprimés."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/followup_edit.html:2
|
|||
|
|
msgid "Edit followup"
|
|||
|
|
msgstr "Modifier le suivi"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/followup_edit.html:9
|
|||
|
|
msgid "Edit FollowUp"
|
|||
|
|
msgstr "Modifier le suivi"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/followup_edit.html:14
|
|||
|
|
msgid "Reassign ticket:"
|
|||
|
|
msgstr "Réattribuer le ticket:"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/followup_edit.html:16
|
|||
|
|
msgid "Title:"
|
|||
|
|
msgstr "Titre:"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/followup_edit.html:19
|
|||
|
|
msgid "Comment:"
|
|||
|
|
msgstr "Commentaire:"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_category.html:4
|
|||
|
|
#: templates/helpdesk/kb_category.html:11
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Knowledgebase Category: %(kbcat)s"
|
|||
|
|
msgstr "Catégorie de la Base de connaissances: %(kbcat)s "
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_category.html:6
|
|||
|
|
#, python-format
|
|||
|
|
msgid "You are viewing all items in the %(kbcat)s category."
|
|||
|
|
msgstr "Vous lisez tous les articles dans la catégorie %(kbcat)s."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_category.html:12
|
|||
|
|
msgid "Article"
|
|||
|
|
msgstr "Article"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/public_base.html:14
|
|||
|
|
msgid "Knowledgebase"
|
|||
|
|
msgstr "Base de connaissances"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_index.html:6
|
|||
|
|
msgid ""
|
|||
|
|
"We have listed a number of knowledgebase articles for your perusal in the "
|
|||
|
|
"following categories. Please check to see if any of these articles address "
|
|||
|
|
"your problem prior to opening a support ticket."
|
|||
|
|
msgstr ""
|
|||
|
|
"Nous avons listé un certain nombre d'articles de la base pour votre lecture "
|
|||
|
|
"dans les catégories suivantes. veuillez vérifier pour voir si l'un de ces "
|
|||
|
|
"articles traite de votre problème avant d'ouvrir un nouveau ticket."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_index.html:9
|
|||
|
|
msgid "Knowledgebase Categories"
|
|||
|
|
msgstr "Catégories de la Base de connaissances"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:4
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Knowledgebase: %(item)s"
|
|||
|
|
msgstr "Base de connaissances: %(item)s"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:13
|
|||
|
|
#, python-format
|
|||
|
|
msgid ""
|
|||
|
|
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> "
|
|||
|
|
"articles</a>, or continue <a href='../'>viewing other knowledgebase "
|
|||
|
|
"articles</a>."
|
|||
|
|
msgstr ""
|
|||
|
|
"Voir <a href='%(category_url)s'>les autres<em>%(category_title)s</em> "
|
|||
|
|
"articles</a>, ou continuer <a href='../'>à lire les articles de la base de "
|
|||
|
|
"connaissances </a>."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:15
|
|||
|
|
msgid "Feedback"
|
|||
|
|
msgstr "Commentaires"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:17
|
|||
|
|
msgid ""
|
|||
|
|
"We give our users an opportunity to vote for items that they believe have "
|
|||
|
|
"helped them out, in order for us to better serve future customers. We would "
|
|||
|
|
"appreciate your feedback on this article. Did you find it useful?"
|
|||
|
|
msgstr ""
|
|||
|
|
"Nous donnons à nos utilisateurs la possibilité de voter pour les articles "
|
|||
|
|
"qu'ils estiment les avoir aidés, afin que nous puissions mieux servir les "
|
|||
|
|
"clients futurs. Nous aimerions recevoir vos commentaires sur cet article. L"
|
|||
|
|
"'avez-vous trouvé utile?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:20
|
|||
|
|
msgid "This article was useful to me"
|
|||
|
|
msgstr "Cet article a été utile pour moi"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:21
|
|||
|
|
msgid "This article was <strong>not</strong> useful to me"
|
|||
|
|
msgstr "Cet article ne m'a <strong>pas</strong> été utile"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:24
|
|||
|
|
msgid "The results of voting by other readers of this article are below:"
|
|||
|
|
msgstr ""
|
|||
|
|
"Les résultats du vote par d'autres lecteurs du présent article sont ci-"
|
|||
|
|
"dessous:"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:27
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Recommendations: %(recommendations)s"
|
|||
|
|
msgstr "Recommendations: %(recommendations)s"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:28
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Votes: %(votes)s"
|
|||
|
|
msgstr "Votes: %(votes)s"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/kb_item.html:29
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Overall Rating: %(score)s"
|
|||
|
|
msgstr "Note globale: %(score)s "
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_base.html:13
|
|||
|
|
msgid "Submit A Ticket"
|
|||
|
|
msgstr "Soumettre un ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_base.html:15
|
|||
|
|
msgid "Log In"
|
|||
|
|
msgstr "Connexion"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_base.html:22
|
|||
|
|
msgid ""
|
|||
|
|
"Powered by <a href='http://github.com/rossp/django-helpdesk'>django-"
|
|||
|
|
"helpdesk</a>."
|
|||
|
|
msgstr ""
|
|||
|
|
"Propulsé par <a href='http://github.com/rossp/django-helpdesk'>django-"
|
|||
|
|
"helpdesk</a>."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_homepage.html:4
|
|||
|
|
#: templates/helpdesk/public_view_form.html:4
|
|||
|
|
#: templates/helpdesk/public_view_ticket.html:2
|
|||
|
|
msgid "View a Ticket"
|
|||
|
|
msgstr "Voir un ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_homepage.html:12
|
|||
|
|
#: templates/helpdesk/public_view_form.html:15
|
|||
|
|
msgid "Your E-mail Address"
|
|||
|
|
msgstr "Votre E-mail"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_homepage.html:16
|
|||
|
|
#: templates/helpdesk/public_view_form.html:19
|
|||
|
|
msgid "View Ticket"
|
|||
|
|
msgstr "Voir le Ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_homepage.html:20
|
|||
|
|
msgid "Submit a Ticket"
|
|||
|
|
msgstr "Soumettre un Ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_homepage.html:22
|
|||
|
|
msgid ""
|
|||
|
|
"All fields are required. Please provide as descriptive a title and "
|
|||
|
|
"description as possible."
|
|||
|
|
msgstr ""
|
|||
|
|
"Tous les champs sont obligatoires. Veuillez fournir un titre et une "
|
|||
|
|
"description aussi explicite que possible."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_spam.html:4
|
|||
|
|
msgid "Unable To Open Ticket"
|
|||
|
|
msgstr "Impossible d'Ouvrir un Ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_spam.html:6
|
|||
|
|
msgid ""
|
|||
|
|
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Our system has marked your submission as <strong>spam</strong>, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.</p>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.</p>\n"
|
|||
|
|
msgstr "Adresse IP\n"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_view_form.html:8
|
|||
|
|
msgid "Error:"
|
|||
|
|
msgstr "Erreur:"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_view_ticket.html:8
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Queue: %(queue_name)s"
|
|||
|
|
msgstr "File d'attente: %(queue_name)s "
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_view_ticket.html:11
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:7
|
|||
|
|
msgid "Submitted On"
|
|||
|
|
msgstr "Envoyé le"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
|||
|
|
msgid "Accept"
|
|||
|
|
msgstr "Accepter"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
|||
|
|
msgid "Accept and Close"
|
|||
|
|
msgstr "Accepter et fermer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_view_ticket.html:55
|
|||
|
|
#: templates/helpdesk/ticket.html:48
|
|||
|
|
msgid "Follow-Ups"
|
|||
|
|
msgstr "Type de données"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/public_view_ticket.html:63
|
|||
|
|
#: templates/helpdesk/ticket.html:59
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
|||
|
|
msgstr "Changé %(field)s de %(old_value)s à %(new_value)s."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/report_index.html:3
|
|||
|
|
#: templates/helpdesk/report_output.html:3
|
|||
|
|
#: templates/helpdesk/report_output.html:6
|
|||
|
|
msgid "Reports & Statistics"
|
|||
|
|
msgstr "Rapports & Statistiques"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/report_index.html:6
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Reports & Statistics</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>You haven't created any tickets yet, so you cannot run any reports.</p>\n"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Rapports & Statistiques</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Permet de restreindre les données saisies dans ce champs</p>\n"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/report_index.html:12
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Reports & Statistics</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"\n"
|
|||
|
|
"<ul>\n"
|
|||
|
|
"<li>User<ul>\n"
|
|||
|
|
"\n"
|
|||
|
|
" <li><a href='userpriority/'>by Priority</a></li>\n"
|
|||
|
|
" <li><a href='userqueue/'>by Queue</a></li>\n"
|
|||
|
|
" <li><a href='userstatus/'>by Status</a></li>\n"
|
|||
|
|
" <li><a href='usermonth/'>by Month</a></li>\n"
|
|||
|
|
"\n"
|
|||
|
|
"</ul></li>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<li>Queue<ul>\n"
|
|||
|
|
" \n"
|
|||
|
|
" <li><a href='queuepriority/'>by Priority</a></li>\n"
|
|||
|
|
" <li><a href='queuestatus/'>by Status</a></li>\n"
|
|||
|
|
" <li><a href='queuemonth/'>by Month</a></li>\n"
|
|||
|
|
"\n"
|
|||
|
|
"</ul></li>\n"
|
|||
|
|
"</ul>\n"
|
|||
|
|
"\n"
|
|||
|
|
msgstr ""
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/rss_list.html:6
|
|||
|
|
msgid ""
|
|||
|
|
"The following RSS feeds are available for you to monitor using your "
|
|||
|
|
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
|||
|
|
"all feeds provide information only on Open and Reopened cases. This ensures "
|
|||
|
|
"your RSS reader isn't full of information about closed or historical tasks."
|
|||
|
|
msgstr ""
|
|||
|
|
"Les flux RSS suivants sont à votre disposition pour veiller à l'aide de "
|
|||
|
|
"votre logiciel préféré RSS. À l'exception de \"Activité Récente\", tous les "
|
|||
|
|
"flux fournissent des informations uniquement sur les cas Ouverts ou Ré-"
|
|||
|
|
"ouvert. Ainsi, votre lecteur de flux RSS n'est pas plein d'informations sur "
|
|||
|
|
"les tâches fermées ou historiques."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/rss_list.html:10
|
|||
|
|
msgid ""
|
|||
|
|
"A summary of your open tickets - useful for getting alerted to new tickets "
|
|||
|
|
"opened for you"
|
|||
|
|
msgstr ""
|
|||
|
|
"Un résumé de vos tickets ouverts - utile pour prendre connaissance des "
|
|||
|
|
"nouveaux tickets vous étant attribués."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/rss_list.html:12
|
|||
|
|
msgid "Latest Activity"
|
|||
|
|
msgstr "Activité Récente"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/rss_list.html:13
|
|||
|
|
msgid ""
|
|||
|
|
"A summary of all helpdesk activity - including comments, emails, "
|
|||
|
|
"attachments, and more"
|
|||
|
|
msgstr ""
|
|||
|
|
"Un résumé de l'activité sur le helpdesk - y compris les commentaires, "
|
|||
|
|
"courriels, pièces jointes, et plus"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/rss_list.html:16
|
|||
|
|
msgid ""
|
|||
|
|
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
|||
|
|
"the public via the web or via e-mail"
|
|||
|
|
msgstr ""
|
|||
|
|
"Tous les tickets non assignés - utile pour être alerté des nouveaux tickets "
|
|||
|
|
"ouverts par le public via le web ou par e-mail"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/rss_list.html:19
|
|||
|
|
msgid ""
|
|||
|
|
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
|||
|
|
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
|||
|
|
"manage the staff who utilise a particular queue, this may be used to view "
|
|||
|
|
"new tickets coming into that queue."
|
|||
|
|
msgstr "Décimales"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/rss_list.html:22
|
|||
|
|
msgid "Per-Queue Feeds"
|
|||
|
|
msgstr "Flux par File d'attente"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/rss_list.html:23
|
|||
|
|
msgid "All Open Tickets"
|
|||
|
|
msgstr "Tous les Tickets Ouverts"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/rss_list.html:27
|
|||
|
|
msgid "Open Tickets"
|
|||
|
|
msgstr "Tickets Ouverts"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/system_settings.html:3
|
|||
|
|
msgid "Change System Settings"
|
|||
|
|
msgstr "Seulement utilisé pour les champs décimaux"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/system_settings.html:5
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>System Settings</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>The following items can be maintained by you or other superusers:</p>"
|
|||
|
|
msgstr ""
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/system_settings.html:11
|
|||
|
|
msgid "E-Mail Ignore list"
|
|||
|
|
msgstr "Pour les champs de la liste seulement. Entrez une option par ligne."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/system_settings.html:12
|
|||
|
|
msgid "Maintain Queues"
|
|||
|
|
msgstr "Requis?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/system_settings.html:13
|
|||
|
|
msgid "Maintain Pre-Set Replies"
|
|||
|
|
msgstr "L'utilisateur doit-il entrer une valeur pour ce champ?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/system_settings.html:14
|
|||
|
|
msgid "Maintain Knowledgebase Categories"
|
|||
|
|
msgstr "Équipe uniquement?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/system_settings.html:15
|
|||
|
|
msgid "Maintain Knowledgebase Items"
|
|||
|
|
msgstr ""
|
|||
|
|
"Si cette option est cochée, le formulaire de soumission public ne pourra PAS"
|
|||
|
|
" afficher ce champ"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/system_settings.html:16
|
|||
|
|
msgid "Maintain E-Mail Templates"
|
|||
|
|
msgstr "(Ré-ouvert)"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/system_settings.html:17
|
|||
|
|
msgid "Maintain Users"
|
|||
|
|
msgstr "Propulsé par django-helpdesk"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:2
|
|||
|
|
msgid "View Ticket Details"
|
|||
|
|
msgstr ""
|
|||
|
|
"Propulsé par <a href='https://github.com/rossp/django-helpdesk'>django-"
|
|||
|
|
"helpdesk</a>."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:34
|
|||
|
|
msgid "Attach another File"
|
|||
|
|
msgstr ""
|
|||
|
|
"Bienvenue à votre tableau de bord Helpdesk! De là, vous pouvez rapidement "
|
|||
|
|
"voir vos propres billets et les billets qui n'ont pas de propriétaire. "
|
|||
|
|
"Pourquoi ne pas prendre un billet d'orphelin et le tri pour un client?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:146
|
|||
|
|
msgid "Add Another File"
|
|||
|
|
msgstr "Ajouter un autre fichier"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:53
|
|||
|
|
msgid "Private"
|
|||
|
|
msgstr "Privé"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:70
|
|||
|
|
msgid "Respond to this ticket"
|
|||
|
|
msgstr "Répondre à ce ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:76
|
|||
|
|
msgid "Use a Pre-set Reply"
|
|||
|
|
msgstr "Utilisez une réponse prédéfinie"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:78
|
|||
|
|
msgid ""
|
|||
|
|
"Selecting a pre-set reply will over-write your comment below. You can then "
|
|||
|
|
"modify the pre-set reply to your liking before saving this update."
|
|||
|
|
msgstr ""
|
|||
|
|
"Sélectionner une réponse prédéfinie effacera votre commentaire ci-dessous. "
|
|||
|
|
"Vous pouvez ensuite modifier la réponse prédéfinie à votre guise avant "
|
|||
|
|
"d'enregistrer cette mise à jour."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:80
|
|||
|
|
msgid "Comment / Resolution"
|
|||
|
|
msgstr "Commentaire / Solution"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:82
|
|||
|
|
msgid ""
|
|||
|
|
"You can insert ticket and queue details in your message. For more "
|
|||
|
|
"information, see the <a href='../../help/context/'>context help page</a>."
|
|||
|
|
msgstr ""
|
|||
|
|
"Vous pouvez insérer des tickets et des détails dans votre message. Pour plus"
|
|||
|
|
" d'informations, consultez la <a href='../../help/context/'>page d'aide "
|
|||
|
|
"contextuelle</a> ."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:111
|
|||
|
|
msgid "Is this update public?"
|
|||
|
|
msgstr "Cette mise à jour est-elle publique ?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:113
|
|||
|
|
msgid ""
|
|||
|
|
"If this is public, the submitter will be e-mailed your comment or "
|
|||
|
|
"resolution."
|
|||
|
|
msgstr ""
|
|||
|
|
"Si elle est public, l'émetteur recevra vos commentaires ou la solution par "
|
|||
|
|
"courriel."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:116
|
|||
|
|
msgid "Change Further Details »"
|
|||
|
|
msgstr "Faire d'autres changement »"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:125 templates/helpdesk/ticket_list.html:53
|
|||
|
|
#: templates/helpdesk/ticket_list.html:84
|
|||
|
|
#: templates/helpdesk/ticket_list.html:183
|
|||
|
|
msgid "Owner"
|
|||
|
|
msgstr "Propriétaire"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:126
|
|||
|
|
msgid "Unassign"
|
|||
|
|
msgstr "Non assigné"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:139
|
|||
|
|
msgid "Attach File(s) »"
|
|||
|
|
msgstr "Attacher des fichiers »"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:145
|
|||
|
|
msgid "Attach a File"
|
|||
|
|
msgstr "Joindre un fichier"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket.html:153
|
|||
|
|
msgid "Update This Ticket"
|
|||
|
|
msgstr "Mettre à jour ce Ticket"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_add.html:3
|
|||
|
|
msgid "Add Ticket CC"
|
|||
|
|
msgstr "Ajouter Ticket CC"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_add.html:5
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Add Ticket CC</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Ajouter Ticket CC</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_add.html:21
|
|||
|
|
msgid "Save Ticket CC"
|
|||
|
|
msgstr "Enregistrer Ticket CC"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_del.html:3
|
|||
|
|
msgid "Delete Ticket CC"
|
|||
|
|
msgstr "Supprimer Ticket CC"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_del.html:5
|
|||
|
|
#, python-format
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Delete Ticket CC</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Are you sure you wish to delete this email address (<em>%(email_address)s</em>) from the CC list for this ticket? They will stop receiving updates.</p>\n"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2> Supprimer Ticket CC </h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p> Êtes-vous sûr de vouloir supprimer cette adresse e-mail <em>( %(email_address)s )</em> de la liste CC pour ce ticket? Ils ne recevront plus les mises à jour. </p>\n"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_del.html:11
|
|||
|
|
msgid "Don't Delete"
|
|||
|
|
msgstr "Ne pas supprimer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_del.html:13
|
|||
|
|
msgid "Yes, Delete"
|
|||
|
|
msgstr "Oui, supprimer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_list.html:3
|
|||
|
|
msgid "Ticket CC Settings"
|
|||
|
|
msgstr "Paramètres Ticket CC"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_list.html:5
|
|||
|
|
#, python-format
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Ticket CC Settings</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>The following people will receive an e-mail whenever <em><a href='../'>%(ticket_title)s</a></em> is updated. Some people can also view or edit the ticket via the public ticket views.</p>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2> Paramètres Ticket CC </h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p> Les personnes suivantes recevront un e-mail à chaque fois que <a href='../'><em> %(ticket_title)s </em></a> est mis à jour. Certaines personnes peuvent également consulter ou modifier le ticket via la page des tickets publics. </p>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p> Vous pouvez <a href='add/'>ajouter une adresse e-mail à la liste</a> ou supprimer l'un des éléments ci-dessous, au besoin. </p>"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_list.html:14
|
|||
|
|
msgid "Ticket CC List"
|
|||
|
|
msgstr "Liste Ticket CC"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|||
|
|
msgid "View?"
|
|||
|
|
msgstr "Voir?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|||
|
|
msgid "Update?"
|
|||
|
|
msgstr "Mettre à jour?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_cc_list.html:29
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Return to <em>%(ticket_title)s</em>"
|
|||
|
|
msgstr "Retourner à <em>%(ticket_title)s</em>"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:3
|
|||
|
|
msgid "Unhold"
|
|||
|
|
msgstr "Reprendre"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:3
|
|||
|
|
msgid "Hold"
|
|||
|
|
msgstr "Pause"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:4
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Queue: %(queue)s"
|
|||
|
|
msgstr "File d'attente: %(queue)s"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:12
|
|||
|
|
msgid "Assigned To"
|
|||
|
|
msgstr "Assigné à"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:18
|
|||
|
|
msgid "Ignore"
|
|||
|
|
msgstr "Ignorer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:27
|
|||
|
|
msgid "Copies To"
|
|||
|
|
msgstr "Copies à"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_desc_table.html:28
|
|||
|
|
msgid "Manage"
|
|||
|
|
msgstr "Gérer"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:2
|
|||
|
|
msgid "Ticket Listing"
|
|||
|
|
msgstr "Liste des Tickets"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:49
|
|||
|
|
msgid "Change Query"
|
|||
|
|
msgstr "Changer la requête"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:52
|
|||
|
|
msgid "Sorting"
|
|||
|
|
msgstr "Tri"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:56
|
|||
|
|
#: templates/helpdesk/ticket_list.html:127
|
|||
|
|
msgid "Keywords"
|
|||
|
|
msgstr "Mots-clés"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:94
|
|||
|
|
msgid "Owner(s)"
|
|||
|
|
msgstr "Propriétaire(s)"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:107
|
|||
|
|
msgid "Queue(s)"
|
|||
|
|
msgstr "File(s) d'attente"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:113
|
|||
|
|
msgid "Status(es)"
|
|||
|
|
msgstr "Statut(s)"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:120
|
|||
|
|
msgid "Tag(s)"
|
|||
|
|
msgstr "Tag(s)"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:132
|
|||
|
|
msgid "Apply Filter"
|
|||
|
|
msgstr "Appliquer le filtre"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:138
|
|||
|
|
#: templates/helpdesk/ticket_list.html:153
|
|||
|
|
msgid "Save Query"
|
|||
|
|
msgstr "Enregistrer la requête"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:144
|
|||
|
|
msgid ""
|
|||
|
|
"This name appears in the drop-down list of saved queries. If you share your "
|
|||
|
|
"query, other users will see this name, so choose something clear and "
|
|||
|
|
"descriptive!"
|
|||
|
|
msgstr ""
|
|||
|
|
"Ce nom apparaît dans la liste déroulante des requêtes enregistrées. Si vous "
|
|||
|
|
"partagez votre requête, les autres utilisateurs verront ce nom, choisissez "
|
|||
|
|
"alors quelque chose de clair et représentatif!"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:146
|
|||
|
|
msgid "Shared?"
|
|||
|
|
msgstr "Partagé?"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:147
|
|||
|
|
msgid "Yes, share this query with other users."
|
|||
|
|
msgstr "Oui, partager cette requête avec les autres utilisateurs."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:148
|
|||
|
|
msgid ""
|
|||
|
|
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
|||
|
|
"users."
|
|||
|
|
msgstr ""
|
|||
|
|
"Si vous partagez cette requête, elle sera visible par <em>tous</em> les "
|
|||
|
|
"autres utilisateurs enregistrés."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:160
|
|||
|
|
msgid "Use Saved Query"
|
|||
|
|
msgstr "Utilisez la requête enregistrée"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:162
|
|||
|
|
msgid "Query"
|
|||
|
|
msgstr "Requête"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:167
|
|||
|
|
msgid "Run Query"
|
|||
|
|
msgstr "Exécuter la requête"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:197
|
|||
|
|
msgid "No Tickets Match Your Selection"
|
|||
|
|
msgstr "Aucun ticket correspondant à votre sélection"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:203
|
|||
|
|
msgid "Previous"
|
|||
|
|
msgstr "Précédent"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:207
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Page %(ticket_num)s of %(num_pages)s."
|
|||
|
|
msgstr "Page %(ticket_num)s sur %(num_pages)s."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/ticket_list.html:211
|
|||
|
|
msgid "Next"
|
|||
|
|
msgstr "Suivant"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/user_settings.html:3
|
|||
|
|
msgid "Change User Settings"
|
|||
|
|
msgstr "Modifier les paramètres de l'utilisateur"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/user_settings.html:5
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>User Settings</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.</p>"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2> Préférences de l'utilisateur </h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p> Utilisez les options suivantes pour changer la façon dont votre helpdesk fonctionne. Ces paramètres n'ont aucune incidence sur les autres utilisateurs. </p>"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/user_settings.html:19
|
|||
|
|
msgid "Save Options"
|
|||
|
|
msgstr "Enregistrer les options"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/registration/logged_out.html:2
|
|||
|
|
msgid "Logged Out"
|
|||
|
|
msgstr "Déconnecté"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/registration/logged_out.html:4
|
|||
|
|
msgid ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2>Logged Out</h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.</p>\n"
|
|||
|
|
"\n"
|
|||
|
|
msgstr ""
|
|||
|
|
"\n"
|
|||
|
|
"<h2> Déconnecté </h2>\n"
|
|||
|
|
"\n"
|
|||
|
|
"<p> Merci d'être passé. J'espère que vous avez aidé à résoudre quelques tickets et faire du monde un meilleur endroit. </p>\n"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/registration/login.html:2
|
|||
|
|
msgid "Helpdesk Login"
|
|||
|
|
msgstr "Login Helpdesk"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/registration/login.html:5
|
|||
|
|
#: templates/helpdesk/registration/login.html:17
|
|||
|
|
msgid "Login"
|
|||
|
|
msgstr "Login"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/registration/login.html:7
|
|||
|
|
msgid ""
|
|||
|
|
"To log in and begin responding to cases, simply enter your username and "
|
|||
|
|
"password below."
|
|||
|
|
msgstr ""
|
|||
|
|
"Pour vous connecter et commencer à répondre à des cas, il suffit d'entrer "
|
|||
|
|
"votre nom d'utilisateur et mot de passe ci-dessous."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/registration/login.html:10
|
|||
|
|
msgid "Your username and password didn't match. Please try again."
|
|||
|
|
msgstr ""
|
|||
|
|
"Votre nom d'utilisateur et mot de passe ne correspondent pas. Veuillez "
|
|||
|
|
"essayer de nouveau."
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/registration/login.html:12
|
|||
|
|
msgid "Username"
|
|||
|
|
msgstr "Nom d'utilisateur"
|
|||
|
|
|
|||
|
|
#: templates/helpdesk/registration/login.html:14
|
|||
|
|
msgid "Password"
|
|||
|
|
msgstr "Mot de passe"
|
|||
|
|
|
|||
|
|
#: views/feeds.py:35
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
|||
|
|
msgstr ""
|
|||
|
|
"Helpdesk: Ticket ouvert pour %(username)s dans la file d'attente %(queue)s "
|
|||
|
|
|
|||
|
|
#: views/feeds.py:40
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Helpdesk: Open Tickets for %(username)s"
|
|||
|
|
msgstr "Helpdesk: Tickets ouverts pour %(username)s "
|
|||
|
|
|
|||
|
|
#: views/feeds.py:46
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
|||
|
|
msgstr ""
|
|||
|
|
"Tickets Ouverts et Ré-ouverts pour %(username)s dans la file d'attente "
|
|||
|
|
"%(queue)s "
|
|||
|
|
|
|||
|
|
#: views/feeds.py:51
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Open and Reopened Tickets for %(username)s"
|
|||
|
|
msgstr "Tickets Ouverts et Ré-ouverts pour %(username)s"
|
|||
|
|
|
|||
|
|
#: views/feeds.py:98
|
|||
|
|
msgid "Helpdesk: Unassigned Tickets"
|
|||
|
|
msgstr "Helpdesk: Tickets Non assignés"
|
|||
|
|
|
|||
|
|
#: views/feeds.py:99
|
|||
|
|
msgid "Unassigned Open and Reopened tickets"
|
|||
|
|
msgstr "Tickets Ouverts et Ré-ouverts Non-assignés"
|
|||
|
|
|
|||
|
|
#: views/feeds.py:124
|
|||
|
|
msgid "Helpdesk: Recent Followups"
|
|||
|
|
msgstr "Helpdesk: Suivis Récents"
|
|||
|
|
|
|||
|
|
#: views/feeds.py:125
|
|||
|
|
msgid ""
|
|||
|
|
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
|||
|
|
"resolutions"
|
|||
|
|
msgstr ""
|
|||
|
|
"Suivis récents, tels que réponses e-mail, commentaires, pièces-jointes et "
|
|||
|
|
"solutions"
|
|||
|
|
|
|||
|
|
#: views/feeds.py:142
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
|||
|
|
msgstr "Helpdesk: Tickets Ouverts dans la file d'attente %(queue)s"
|
|||
|
|
|
|||
|
|
#: views/feeds.py:147
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Open and Reopened Tickets in queue %(queue)s"
|
|||
|
|
msgstr "Tickets Ouverts et Ré-ouverts dans la file d'attente %(queue)s"
|
|||
|
|
|
|||
|
|
#: views/public.py:83
|
|||
|
|
msgid "Invalid ticket ID or e-mail address. Please try again."
|
|||
|
|
msgstr "Ticket ID ou adresse e-mail invalide. Veuillez essayer de nouveau."
|
|||
|
|
|
|||
|
|
#: views/public.py:96
|
|||
|
|
msgid "Submitter accepted resolution and closed ticket"
|
|||
|
|
msgstr "L'émetteur a accepté la solution et fermé le ticket."
|
|||
|
|
|
|||
|
|
#: views/staff.py:155
|
|||
|
|
msgid "Accepted resolution and closed ticket"
|
|||
|
|
msgstr "Solution acceptée et ticket fermé"
|
|||
|
|
|
|||
|
|
#: views/staff.py:173
|
|||
|
|
msgid "Sorry, you need to login to do that."
|
|||
|
|
msgstr "Désolé, vous devez vous identifier pour cette action."
|
|||
|
|
|
|||
|
|
#: views/staff.py:206
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Assigned to %(username)s"
|
|||
|
|
msgstr "Assigné à %(username)s "
|
|||
|
|
|
|||
|
|
#: views/staff.py:228
|
|||
|
|
msgid "Updated"
|
|||
|
|
msgstr "Mis à jour"
|
|||
|
|
|
|||
|
|
#: views/staff.py:392
|
|||
|
|
#, python-format
|
|||
|
|
msgid "Assigned to %(username)s in bulk update"
|
|||
|
|
msgstr "Assigné à %(username)s en mise à jour en masse"
|
|||
|
|
|
|||
|
|
#: views/staff.py:397
|
|||
|
|
msgid "Unassigned in bulk update"
|
|||
|
|
msgstr "Non assigné en mise à jour en masse"
|
|||
|
|
|
|||
|
|
#: views/staff.py:402 views/staff.py:407
|
|||
|
|
msgid "Closed in bulk update"
|
|||
|
|
msgstr "Fermé pendant mise à jour en masse"
|
|||
|
|
|
|||
|
|
#: views/staff.py:602
|
|||
|
|
msgid ""
|
|||
|
|
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
|||
|
|
"your database. This means the search will <strong>not</strong> be accurate. "
|
|||
|
|
"By switching to a different database system you will gain better searching! "
|
|||
|
|
"For more information, read the <a "
|
|||
|
|
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
|
|||
|
|
"matching\">Django Documentation on string matching in SQLite</a>."
|
|||
|
|
msgstr ""
|
|||
|
|
"<p> <strong>Note:</strong> Votre recherche par mot clé est sensible à la "
|
|||
|
|
"casse à cause de votre base de données. Cela signifie que la recherche "
|
|||
|
|
"<strong>ne</strong> sera <strong>pas</strong> exacte. En passant à un "
|
|||
|
|
"système de base de données différents, la recherche sera plus efficace! Pour"
|
|||
|
|
" plus d'informations, lisez la <a "
|
|||
|
|
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
|
|||
|
|
"matching\">documentation de Django sur la recherche de chaîne avec "
|
|||
|
|
"SQLite</a> ."
|
|||
|
|
|
|||
|
|
#: views/staff.py:708
|
|||
|
|
msgid "Ticket taken off hold"
|
|||
|
|
msgstr "Ticket repris"
|
|||
|
|
|
|||
|
|
#: views/staff.py:711
|
|||
|
|
msgid "Ticket placed on hold"
|
|||
|
|
msgstr "Ticket mis en pause"
|