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#184: provide more explicit install documentation for using MySQL with UTF-8 collation

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Garret Wassermann 2017-04-16 03:31:45 -04:00
parent 01e87f2cb8
commit 03b5e41b42
1 changed files with 10 additions and 2 deletions
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docs/install.rst
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@ -159,6 +159,14 @@ You must create the database the holds the django-helpdesk tables using the
UTF-8 collation; see the MySQL manual for more information:
http://dev.mysql.com/doc/refman/5.1/en/charset-database.html
You may be able to convert an existing MySQL database to use UTF-8 collation
by using the following SQL commands::
ALTER DATABASE mydatabase CHARACTER SET utf8 COLLATE utf8_general_ci;
ALTER TABLE helpdesk_emailtemplate CONVERT TO CHARACTER SET utf8 COLLATE utf8_general_ci;
Both ``utf8_general_ci`` or ``utf16_general_ci`` have been reported to work.
If you do NOT do this step, and you only want to use English-language templates,
you can continue however you will receive a warning when running the 'migrate'
commands.
you may be able to continue however you will receive a warning when running the
'migrate' commands.