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Update webhooks documentation

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Sam Splunks
2024-04-17 14:24:15 +02:00
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9
docs/webhooks.rst
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@ -12,18 +12,18 @@ You can register webhooks to allow third party apps to be notified of helpdesk e
Once these URLs are configured, a serialized copy of the ticket object will be posted to each of these URLs each time a ticket is created or followed up on respectively.
Django signals
Signals
--------------
Webhooks are triggered through signals emitted for new tickets creation and ticket follow-up updates.
Webhooks are triggered through django signals.
The two existing signals are:
- new_ticket_done
- update_ticket_done
You have the opportunity to listen to those in your project if you have post processing workflows outside of webhooks.
You have the opportunity to listen to those in your project if you have post processing workflows outside of webhooks::
```
from helpdesk.signals import new_ticket_done, update_ticket_done
@receiver(new_ticket_done)
@ -35,4 +35,3 @@ def process_new_ticket(sender, ticket, **kwargs):
def process_followup_update(sender, followup, **kwargs):
"Triggers this code when a follow-up is created."
pass
```