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@ -33,7 +33,7 @@ django-helpdesk is just a Django application with models, views, templates, and
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Key Features
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django-helpdesk has been designed for small businesses who need to recieve, manage and respond to requests for help from customers. In this context *'customers'* may be external users, or other people within your company.
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django-helpdesk has been designed for small businesses who need to receive, manage and respond to requests for help from customers. In this context *'customers'* may be external users, or other people within your company.
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* Tickets can be opened via email
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* Multiple queues / categories of tickets
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