Document custom fields in README, and add AUTHORS file listing contributors I could remember.

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Ross Poulton 2011-02-02 11:40:40 +00:00
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AUTHORS Normal file
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django-helpdesk was originally written by Ross Poulton. Since publishing the
code a number of people have made some fantastic improvements and provided
bug fixes and updates as the Django codebase has moved on and caused small
portions of this application to break.
To these people, and any more, my sincere thanks:
Andreas Kotowicz
Chris Etcp
David Clymer
Loe Spee
Maxim Litnitskiy
Nikolay Panov

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README
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5. Initial Configuration
6. Spam filtering
7. API Usage
8. Thank You
8. Custom fields
#########################
1. Licensing
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templates/helpdesk/api_help.html, or visit http://helpdesk/api/help/.
#########################
8. Thank You
8. Custom fields
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While this started as a project to suit my own needs, since publishing the
code a number of people have made some fantastic improvements and provided
bug fixes and updates as the Django codebase has moved on and caused small
portions of this application to break.
As of February 2011, django-helpdesk supports custom fields on the Ticket
model. These fields are created by using the Django administration tool, and
are shown on both the public and staff submission forms.
To these people, my sincere thanks:
You can use most Django field types including text, integer, boolean, and list.
David Clymer <http://djangopeople.net/vezult/>
Chris Etcp
Nikolay Panov
The demo at http://demo.jutdahelpdesk.com contains an example of each type of
custom field, including a mix of mandatory and optional fields.
Note that this feature is still in beta - it needs quite a bit of testing and
no doubt has bugs!