Add logging to stdout when enabled to facilitate debugging issues.

helpdesk/email.py

@@ -39,6 +39,7 @@ import sys
 from time import ctime
 import typing
 from typing import List
+import traceback
 
 
 # import User model, which may be a custom model
@@ -56,11 +57,17 @@ STRIPPED_SUBJECT_STRINGS = [
 HTML_EMAIL_ATTACHMENT_FILENAME = _("email_html_body.html")
 
 
-def process_email(quiet=False):
+def process_email(quiet: bool =False, debug_to_stdout=False):
+    if debug_to_stdout:
+        print("Extracting email into queues...")
+    q: Queue() # Typing ahead of time for loop to make it more useful in an IDE
     for q in Queue.objects.filter(
             email_box_type__isnull=False,
             allow_email_submission=True):
-
+        log_msg = f"Processing queue: {q.slug} Email address: {q.email_address}..."
+        if debug_to_stdout:
+            print(log_msg )
+            
         logger = logging.getLogger('django.helpdesk.queue.' + q.slug)
         logging_types = {
             'info': logging.INFO,
@@ -84,16 +91,25 @@ def process_email(quiet=False):
             logger.addHandler(log_file_handler)
         else:
             log_file_handler = None
-
-        try:
             if not q.email_box_last_check:
                 q.email_box_last_check = timezone.now() - timedelta(minutes=30)
-
+        try:
             queue_time_delta = timedelta(minutes=q.email_box_interval or 0)
             if (q.email_box_last_check + queue_time_delta) < timezone.now():
                 process_queue(q, logger=logger)
                 q.email_box_last_check = timezone.now()
                 q.save()
+                log_msg: str = f"Queue successfully processed: {q.slug}"
+                if logger.isEnabledFor(logger.INFO):
+                    logger.info(log_msg)
+                if debug_to_stdout:
+                    print(log_msg )
+        except Exception as e:
+            logger.error("Queue processing failed: {q.slug}", exc_info=True)
+            if debug_to_stdout:
+                print(f"Queue processing failed: {q.slug}" )
+                print("-"*60)
+                traceback.print_exc(file=sys.stdout)
         finally:
             # we must close the file handler correctly if it's created
             try:
@@ -106,6 +122,8 @@ def process_email(quiet=False):
                     logger.removeHandler(log_file_handler)
             except Exception as e:
                 logging.exception(e)
+    if debug_to_stdout:
+        print("Email extraction into queues completed.")
 
 
 def pop3_sync(q, logger, server):

helpdesk/management/commands/get_email.py

@@ -30,10 +30,18 @@ class Command(BaseCommand):
             default=False,
             help='Hide details about each queue/message as they are processed',
         )
+        parser.add_argument(
+            '--debug_to_stdout',
+            action='store_true',
+            dest='debug_to_stdout',
+            default=False,
+            help='Log additional messaging to stdout.',
+        )
 
     def handle(self, *args, **options):
         quiet = options.get('quiet', False)
-        process_email(quiet=quiet)
+        debug_to_stdout = options.get('debug_to_stdout', False)
+        process_email(quiet=quiet, debug_to_stdout=debug_to_stdout)
 
 
 if __name__ == '__main__':