91 Commits

Author	SHA1	Message	Date
bruce.gibbins	c23c8e5be6	Add user defined IMAP Debug Level and improved exception message	2023-04-19 20:07:43 +10:00
bruce.gibbins	af2683d44b	Corrected OAUTH Settings initialisation	2023-04-18 21:35:02 +10:00
bruce.gibbins	9192779889	Add IMAP OAUTH Mail Box Type	2023-04-15 22:11:41 +10:00
bruce.gibbins	d7ebc8e1c2	Revert "Add IMAP OAUTH Mail Box Type" ... This reverts commit d57f11f40a.	2023-04-15 21:56:05 +10:00
bruce.gibbins	d57f11f40a	Add IMAP OAUTH Mail Box Type	2023-04-15 21:52:44 +10:00
Martin Whitehouse	25542f929e	Initial isort configuration ... Will fail build if imports are not sorted correctly	2022-07-22 03:26:41 +02:00
Martin Whitehouse	aa876f8016	pycodestyle formatting	2022-07-12 12:34:19 +02:00
Martin Whitehouse	94c597205e	Add USE_TZ = True	2022-06-28 16:08:13 +02:00
Garret Wassermann	fcab3506b0	Merge branch 'stable' into new-option-fields	2022-04-22 06:32:32 -04:00
Daniele Scasciafratte	de9c5a709e	feat(fields): no time spent	2022-04-20 16:36:37 +02:00
Daniele Scasciafratte	5792587e3e	feat(ticket): disable timeline	2022-04-15 18:48:21 +02:00
Benbb96	dc60d8a7f9	Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it	2022-04-15 00:05:51 +02:00
bbe	1daa1d88aa	Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py	2022-03-31 17:19:49 +02:00
Garret Wassermann	0d79b6266d	Backport patch for #985	2021-11-21 23:25:54 -05:00
Garret Wassermann	166d552fba	Turn on secure cookie support if the server os environment expects to use secure connections	2021-09-27 22:12:32 -04:00
Renato	563b28ed14	Merge branch 'master' into pinax-remove	2021-08-04 11:19:14 -03:00
Garret Wassermann	fe9ff2fdc4	Merge pull request #950 from koriaf/dev-pep8-stuff ... chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs	2021-04-19 23:44:03 -04:00
Arkadiy Korotaev	2b4c82fd1b	fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs	2021-04-19 21:15:24 +02:00
Arkadiy Korotaev	c90811418a	chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs	2021-03-05 09:37:21 +01:00
Arkadiy Korotaev	1713a86870	feat(forms): Ability to provide custom public ticket form	2021-03-02 12:06:21 +01:00
Timothy Hobbs	2e867cba87	Remove hard dependency on pinax teams	2020-12-02 01:26:53 +01:00
Garret Wassermann	2f788f2597	Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup	2020-07-30 04:46:15 -04:00
Garret Wassermann	2a3fc0894d	Rename and document the maximum email attachment size setting, to address #846	2020-07-30 02:54:03 -04:00
Timothy Hobbs	b862732512	Remove "classic" code path and always use datatables for ticket lists	2019-10-08 17:54:59 +02:00
Andrea M	c969577161	Add setting for HTTPS in email links	2019-07-04 10:32:49 +02:00
Garret Wassermann	625a8e85f0	Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation	2018-12-21 16:30:43 -05:00
Garret Wassermann	5f6a6fe8c5	Merge pull request #653 from auto-mat/user_settings_fix ... Transform UserSettings into a normal django model	2018-10-25 18:27:40 -04:00
Timothy Hobbs	3f6ae1aefe	Transform UserSettings into a normal django model	2018-10-25 17:54:37 +02:00
Dilip Dwarak	fc028334d9	Added optional serverside processing on datatables that lists all tickets - True by default	2018-10-14 20:23:28 -04:00
Garret Wassermann	142c291afb	Merge 0.2.4 bugfixes	2017-12-18 00:45:36 -05:00
Garret Wassermann	e19666b729	Add a check that the email subject template includes the ticket ID to prevent problems, to address issue raised in #577	2017-12-17 23:47:48 -05:00
Garret Wassermann	92b43ef495	Merge master 0.2.3 bugfixes into develop	2017-12-09 23:02:12 -05:00
Garret Wassermann	c085dba901	Trying to actually fix naked except	2017-12-06 02:21:46 -05:00
Garret Wassermann	0b249e1693	Fix error importing django settings due to naked except	2017-12-06 02:11:45 -05:00
Garret Wassermann	bc0125421b	Fix PEP8 errors detected by new pycodestyle script	2017-12-06 02:06:07 -05:00
Garret Wassermann	3a1bd76e75	Merge custom staff filter, PR #239	2017-10-30 03:17:40 -04:00
msaelices	7b022fa1e0	If HELPDESK_ANON_ACCESS_RAISES_404 is True, it raises a 404 to anon users. It's like the helpdesk was invisible	2017-10-04 03:43:32 +02:00
Garret Wassermann	4e81d64390	Put es in list of common translation languages for settings	2017-07-17 03:56:22 -04:00
Garret Wassermann	8a49babfe5	Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530	2017-07-16 19:30:59 -04:00
andresf01	d1f35f1299	Only update by email	2017-07-11 11:59:56 -05:00
Alex Barcelo	53ed0d3a2c	Remove all the deprecated API related files and references	2016-10-29 08:50:13 +02:00
Alex Barcelo	24d88be8d9	Initial general clean-up of stuff	2016-10-21 17:14:12 +02:00
meomap	96f4fecb71	add setting for fallback locale	2016-10-14 15:04:28 +07:00
Garret Wassermann	014af24d2d	Added a HELPDESK_USE_CDN setting, off by default, to select between using public CDNs as before, and an up-to-date static copy	2016-08-05 00:38:17 -04:00
Alex Barcelo	fb66fea86e	change basic features of membership into permissions	2015-12-16 22:27:05 +01:00
Jonathan Barratt	bfcd8fc024	Add ability to restrict users' access by queue if so configured, and migration and tests for same.	2015-06-12 12:23:39 +07:00
Stefano Brentegani	4ed8f11754	merge HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK into HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE	2014-08-01 07:20:43 +02:00
Stefano Brentegani	b7e8ae5ee5	validate that HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK is callable, if set	2014-07-30 06:35:52 +02:00
Stefano Brentegani	aea940cb3f	move decorators to their own module, rename to helpdesk_*	2014-07-28 11:46:02 +02:00
Stefano Brentegani	13830a84e5	Custom logic for determining if the user is considered helpdesk staff.	2014-07-20 10:36:24 +02:00