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1297 Commits

Author SHA1 Message Date
bbe
1daa1d88aa Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py 2022-03-31 17:19:49 +02:00
Daniele Scasciafratte
946ca4b68c fix(kb): no db 2022-03-18 19:36:49 +01:00
Daniele Scasciafratte
7a3260a163 fix(kb): no db 2022-03-18 19:33:31 +01:00
Daniele Scasciafratte
347a70e497 fix(kb): no db 2022-03-18 19:21:17 +01:00
Nick McCullum
358080926c Added Django 4 support. 2022-03-16 22:29:09 -04:00
Garret Wassermann
909b7a5533
Merge pull request #999 from afranjin/bugfix/#998-user-settings-model-filed-name-typo 
bugfix/#998-user-settings-model-filed-name-typo
 2022-03-11 17:36:31 -05:00
Antun Franjin
b79d46e5b6 Replace href. 2022-03-11 15:46:20 +01:00
Antun Franjin
3ea2d1dd50 Use ticket absolute url and fix some more path on navigation ticket href. 2022-03-11 13:14:01 +01:00
Antun Franjin
3d793218f2 Fix wrong href. 
The href path of don't delete button needs to be ../../../
 2022-03-11 12:16:14 +01:00
Antun Franjin
fbadf23654 Fix typo in model field name in update_ticket. 
email_on_ticket_assigned > email_on_ticket_assign
 2022-03-11 11:03:16 +01:00
Garret Wassermann
7bcee909ef
give duplicate test a slightly more descriptive unique name 2022-02-22 01:13:24 -05:00
code-review-doctor
3206fd61c9 Fix issue duplicate-test-names found at https://codereview.doctor 2022-02-21 09:48:57 +00:00
Garret Wassermann
b85a84bc37 Update CDN link for bootstrap css 2022-02-09 05:50:03 -05:00
Garret Wassermann
ad37318c2c Update CDN links for jquery and bootstrap 2022-02-09 05:39:53 -05:00
Garret Wassermann
6ea9009dda Update jquery to 3.6.0 2022-02-09 05:32:00 -05:00
Garret Wassermann
ad519a2018 Reverse to latest bootstrap 4, which is 4.6.1 2022-02-09 05:29:22 -05:00
Garret Wassermann
4df831d4d6 Update bootstrap css to 5.1.3 2022-02-09 05:21:31 -05:00
Garret Wassermann
e0c0754543 Update to fontawesome 5.15.4 2022-02-09 05:15:14 -05:00
Garret Wassermann
075cdd4cdb
Merge pull request #991 from Benbb96/active-sidebar 
Show active page in sidebar depending on the request path url
 2022-01-27 07:58:48 -05:00
Timothy Hobbs
17a1e064e6 Undo PR #989 2022-01-27 10:27:49 +01:00
Benbb96
a2782c07f4 Show active page in sidebar depending on the request path url 2022-01-27 09:51:00 +01:00
Jon Renaut
7ac8d20cbe
Fix Javascript typo 
This fix enables uploading new attachments to an existing ticket
 2022-01-26 14:26:52 -05:00
Garret Wassermann
3695cfa19d
Remove comma in staff.py to address #988 2022-01-04 11:47:31 -05:00
Garret Wassermann
ae73fec2a0
Spellchecking in validators.py 2021-12-31 22:21:28 -05:00
Thomas Wheeler
345a713777 updated validate_file_extension() to look for defined VALID_EXTENTIONS in settings.py so its configurable 2021-12-31 14:59:37 -08:00
Garret Wassermann
0d79b6266d Backport patch for #985 2021-11-21 23:25:54 -05:00
Garret Wassermann
44abb19712 Backport #980, #981, #984 to 0.3 2021-11-19 00:30:20 -05:00
Garret Wassermann
e016e6699d fix minutes representation in models.py, see #978 2021-10-20 08:11:08 -04:00
Garret Wassermann
aff67184d4 Add attachment validator when uploading attachment to tickets 2021-10-05 06:25:42 -04:00
Garret Wassermann
a5f801bb52 use csrf tokens in all forms 2021-10-04 23:13:38 -04:00
Garret Wassermann
166d552fba Turn on secure cookie support if the server os environment expects to use secure connections 2021-09-27 22:12:32 -04:00
Garret Wassermann
e8efa4d263 Merge remote-tracking branch 'upstream/master' 2021-09-27 18:59:31 -04:00
Brendan Wood
6a0b367171 fix: strip extraneous whitespace characters that are returned in the Message-ID and In-Reply-To fields from some email providers 2021-09-23 10:07:12 -03:00
Garret Wassermann
66ed61ee6a Set default autofield to be compatible for django 3.2 2021-09-17 10:09:20 -04:00
Timothy Hobbs
247fd2e26d Don't show kbitems on dashboard if there are no unassigned tickets in them 2021-09-14 21:59:25 +02:00
Timothy Hobbs
650665b21e Fix wording of iframe ticket creation buttons 2021-09-13 23:55:49 +02:00
Timothy Hobbs
92caf5f284 Change ; to & when separating query params 2021-09-13 23:42:03 +02:00
Garret Wassermann
1559333993 Fix some docs and migrations in prep for 0.3 release, see #878 2021-08-20 02:05:21 -04:00
Timothy Hobbs
a9e5cfa52d Fix hidden field query args 2021-08-19 22:00:18 +02:00
Timothy Hobbs
b708b786d4 Add failing test for hidden field query args 2021-08-19 22:00:06 +02:00
Timothy Hobbs
f4b7e899fa Change query arg delimiter from ; to & 2021-08-19 22:00:01 +02:00
Garret Wassermann
610460dfd6
Merge pull request #965 from auto-mat/large-desk-performance 
Fixes: performance and crash
 2021-08-19 14:04:26 -04:00
Garret Wassermann
9c6e8574cc
Merge pull request #964 from regiov/pinax-remove 
Remove hard dependency on pinax teams
 2021-08-05 14:16:14 -04:00
Renato
563b28ed14
Merge branch 'master' into pinax-remove 2021-08-04 11:19:14 -03:00
Arkadiy Korotaev
86c4ceb1a8
fix(emails): Avoid 'value too long for type character varying(200) ' error when incoming message has too long subject 2021-07-29 13:14:42 +02:00
Timothy Hobbs
63bb949d63 Don't use redis cache at all for ticket querysets as this breaks pagination 2021-07-07 20:40:34 +02:00
Timothy Hobbs
f840136e1e Don't crash if use email is None 2021-07-07 20:38:20 +02:00
Arkadiy Korotaev
3285d5e1a8 feat(emails): Do not auto-reply on auto-replies and add auto-reply header for auto-replies and fix headers propagation for our email messages 2021-04-20 12:44:27 +02:00
Garret Wassermann
fe9ff2fdc4
Merge pull request #950 from koriaf/dev-pep8-stuff 
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
 2021-04-19 23:44:03 -04:00
Arkadiy Korotaev
2b4c82fd1b
fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs 2021-04-19 21:15:24 +02:00
Garret Wassermann
012ba4f42d
Update email.py 
Correct a typo so that imap code calls starttls() correctly.
 2021-03-26 03:48:10 -04:00
Brendan Wood
9f99eb5ee6 fix: prepend file attachments with 'part-%i_' to prevent name collisions when an email has attachments with the same filename 2021-03-08 13:57:07 -04:00
Arkadiy Korotaev
c90811418a
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs 2021-03-05 09:37:21 +01:00
Arkadiy Korotaev
1713a86870
feat(forms): Ability to provide custom public ticket form 2021-03-02 12:06:21 +01:00
Tom Weber
9e3466a069 String Check, replace Nonetype with empty string 2021-02-24 08:20:27 -07:00
Tom Weber
1271f00278 String Check, catch NoneType error 2021-02-24 07:19:37 -07:00
Tom Weber
d06626c0d6 Bug Fix test for string check 2021-02-10 18:09:46 -07:00
Tom Weber
90961897ec CustomField datetime type formats updated to fixed string formats enabling reformatting and consistency 2021-02-10 17:58:01 -07:00
Tom Weber
ae9109bad6 Bug Fix EditTicketForm unable to edit and add error display 2021-02-09 13:08:27 -07:00
Garret Wassermann
0d0cbacaa7
Merge pull request #941 from Benbb96/fix-938 
Disabled merged_to field in edit ticket + Fix datepicker
 2021-02-04 14:20:43 -05:00
bbe
2a03a5ecf7 Disabled merged_to field in edit ticket + reformat template (fix datepicker) and simplify view 2021-02-04 18:17:06 +01:00
Garret Wassermann
ce8a7dba1b
Merge pull request #932 from epineda/fix_celery_decorator_import 
Fix import of celery decorator "task" to work with celery 5
 2021-02-04 04:04:21 -05:00
Garret Wassermann
928b63b567
Merge pull request #939 from alligatorbait/datetime 
Template hard coded date filters replaced with Django DATETIME_FORMAT
 2021-02-04 04:03:20 -05:00
Garret Wassermann
88a401f7f8
Merge pull request #940 from alligatorbait/tool_tips 
Tool tips improved, KB Contact Human Button replaced
 2021-02-03 21:12:22 -05:00
Tom Weber
af8bbbbc3c Replace Knowledge Base "Contact a Human" button with "Create New Ticket" and Queue name with plus-circle icon 2021-02-03 18:36:02 -07:00
Tom Weber
aae12a4ab5 New tooltips added for some icons - assign, edit user, filter tickets by user, and add email to ignore list. 2021-02-03 18:15:17 -07:00
alligatorbait
c4c43b274f Template hard coded date filters replaced with Django DATETIME_FORMAT 2021-02-03 12:59:55 -07:00
Garret Wassermann
cd86edce8b
Merge pull request #937 from alligatorbait/datetime 
Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
 2021-02-03 14:33:06 -05:00
Tom Weber
694b303ebc Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT" 2021-02-03 11:03:45 -07:00
Tom Weber
a3cc363981 base_js.html moved to load before code using the resource. 2021-02-02 16:08:35 -07:00
alligatorbait
e9ba600554 Template hard coded date filters removed, use Django DATE_FORMAT for customization. 2021-02-01 13:05:39 -07:00
Edgard Pineda
76f697cad3 Fix import of celery decorator "task". 2021-01-31 22:27:37 -03:00
Benbb96
f9d000b953 Fix #926 2021-01-16 23:28:30 +01:00
Hugo DELVAL
bc1c5f6f17
email templates: small typos in french 2021-01-14 18:06:33 +01:00
Michael P. Jung
31a8a9dab4 Update German translation 2021-01-12 13:40:49 +01:00
Garret Wassermann
fcafc77b92
Merge pull request #919 from Benbb96/fix-double-translation 
Fix double translating in Create Ticket Form
 2021-01-04 15:55:01 -05:00
bbe
cdfc895bce Fix the login url by using view names in the demo settings instead of the hardcoded urls. 
Also remove a duplicate url for 'login'
 2021-01-04 20:02:25 +01:00
bbe
1eef8496bb Remove translation on the template (since it is already done in the form definition) 2021-01-04 19:58:43 +01:00
Garret Wassermann
03c6a5054a Merge remote-tracking branch 'upstream/master' 2020-12-14 00:39:52 -05:00
Garret Wassermann
662f571d2d Add accounts/login to urls.py to fix broken url in demo 2020-12-14 00:39:26 -05:00
Garret Wassermann
959fc0f9ba
Merge pull request #911 from koriaf/dev-configurable-file-log 
ifix(email): Create the log file only if required
 2020-12-04 11:08:43 -05:00
Evili del Rio
baa763c784 Add support for standard STARTTLS on port 143 (RFC 2595). 
Signed-off-by: Evili del Rio <evili.del.rio@gmail.com>
 2020-12-04 11:49:20 +01:00
Timothy Hobbs
2e867cba87 Remove hard dependency on pinax teams 2020-12-02 01:26:53 +01:00
Arkadiy Korotaev
d2a7bad576
ifix(email): Create the log file only if required 
+ update some translations
+ update some tests to correctly mock unlink as well
+ fix flake8 errors and sort the imports in email module
+ update some log messages to pass base message + parameters instead of rendered string (works better with Sentry)
 2020-11-25 10:31:40 +01:00
Arkadiy Korotaev
4955d983a2
fix(tests): Run tests without the socks components and document their usage 2020-11-24 11:21:51 +01:00
Tom Weber
040a0e8d9d Enable offline content for timeline3 usage 2020-11-14 12:54:10 -07:00
Tom Weber
f1a4b87dbd Enable offline content for timeline usage 2020-11-14 11:13:26 -07:00
Tom Weber
87ab8284e2 Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled 2020-11-12 11:32:12 -07:00
Tom Weber
54796e5c4b Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled 2020-11-12 07:59:23 -07:00
Arkadiy Korotaev
e9a2313d93
fix(migrations): Rename the migration back due to InconsistentMigrationHistory otherwise 2020-11-10 18:24:16 +01:00
Arkadiy Korotaev
6dd3b07dad
fix(migrations): Fix the 0034 migration for Postgres 2020-11-10 17:41:10 +01:00
bbe
bbdd1844f7 Fix translations 2020-11-05 17:17:11 +01:00
bbe
315cd34864 Create helpdesk-customize to remove 404 error in console. 2020-11-05 16:47:56 +01:00
bbe
ba5847b5bd Disable Date Range option in Filter Box if the to_date already provided 2020-11-05 16:47:32 +01:00
bbe
f68826496b Fix the filterBuilderRemove and update var keyword to let or const 2020-11-05 16:46:09 +01:00
bbe
77ab80672f Reformat ticket_list.html 2020-11-05 16:39:30 +01:00
Garret Wassermann
c9fa0c81c7
Merge pull request #895 from Benbb96/merging-tickets-feature 
New feature:  Merging tickets
 2020-11-01 13:54:03 -05:00
bbe
4c0b9b073b revert blocktrans indenting 2020-10-31 18:41:31 +01:00
bbe
1788f2fb84 Update ticketCC views and also reformat HTML files along with some improvements in form errors. 2020-10-31 18:33:41 +01:00
bbe
7564c5739b Add a clean method on TicketCC model in order to be sure not to add a user who doesn't have an email address. 2020-10-31 18:24:22 +01:00