270 Commits

Author	SHA1	Message	Date
Arkadiy Korotaev	354debb618	fix<public>: Public ticket creation form improvements ... Update forms.py and views/public.py to physically delete form fields instead of just hiding them if default values for queue, date and priority are provided. + some bugfixes + code and stale imports removal + fix pep8 errors	2020-02-06 10:10:07 +01:00
Timothy Hobbs	2f8b4acf64	Fix pycodestyle errors	2020-01-20 14:17:23 +01:00
Timothy Hobbs	df94b56b07	Fix success view	2020-01-20 13:23:32 +01:00
Timothy Hobbs	cd019d1128	Improvements to iframe workflow	2020-01-20 13:23:32 +01:00
Timothy Hobbs	07a42e07f8	Made iframe ticket submit view CSRF exempt. Hopefully this is secure!	2020-01-20 13:23:31 +01:00
Timothy Hobbs	4c1fda5991	Fix iframe views so they actually can be displayed	2020-01-20 13:23:31 +01:00
Timothy Hobbs	b20f600db2	KB UX improvements	2020-01-20 13:23:31 +01:00
Timothy Hobbs	05bd852799	Fix pycodestyle errors	2020-01-20 13:23:31 +01:00
Timothy Hobbs	6a8ebd56a0	Add iframe view of KB categories	2020-01-20 13:23:31 +01:00
Timothy Hobbs	6579ac0e6f	Associate tickets with KB items	2020-01-20 13:23:31 +01:00
Timothy Hobbs	7fe6444f8f	Redo KB categories as accordion view	2020-01-20 13:23:17 +01:00
Timothy Hobbs	c95b24780e	Fix voting for logged in users. Voting still broken for anon users	2020-01-20 13:22:45 +01:00
Timothy Hobbs	5f29bb632e	Associate queues with KB categories	2020-01-20 13:22:45 +01:00
Timothy Hobbs	606098d947	Fix field hiding and setting code for ticket submition qargs	2020-01-20 13:22:45 +01:00
Timothy Hobbs	fbae218281	Add ability to autoset custom fields in public ticket form	2020-01-20 13:22:45 +01:00
Timothy Hobbs	aadfe08504	Add iframe supporting view for submitting tickets	2020-01-20 13:07:46 +01:00
Timothy Hobbs	24b8e45f66	Add ability to hide fields in public ticket submission form using kwargs	2020-01-20 13:07:45 +01:00
Timothy Hobbs	3b5a7fe49a	Django <2 is no longer supported	2020-01-20 13:03:44 +01:00
Timothy Hobbs	b96d725239	Refactor query code into customizable class	2020-01-20 13:03:44 +01:00
Timothy Hobbs	6eee6d196c	Add timeline view for ticket queries	2020-01-20 13:03:44 +01:00
Arkadiy Korotaev	f72fbfa024	fix<ticket-search>: avoid exception of using function get_tickets_in_queues as property	2020-01-04 08:50:09 +01:00
Garret Wassermann	1784d5cf60	Follow recommendation to use == instead of keyword is	2019-12-17 08:41:30 -05:00
Timothy Hobbs	61dd12abd9	Fix tests	2019-10-16 17:36:55 +02:00
Garret Wassermann	0573bc37f8	PEP-8 codestyle improvements to pass tests	2019-10-12 19:05:00 -04:00
Garret Wassermann	182d553356	Fix some renaming issues from most recent merge	2019-10-12 18:58:50 -04:00
Timothy Hobbs	8a57f72349	Further refactor datatables code	2019-10-11 17:12:39 +02:00
Timothy Hobbs	4ca6adbe39	Move query helper functions out of lib to special query file	2019-10-11 16:31:52 +02:00
Timothy Hobbs	0691bbabcd	Refactor and fix datatables code to use cache safely	2019-10-11 15:50:35 +02:00
Timothy Hobbs	03d1c66dd6	Refactor ticket list code	2019-10-11 13:10:35 +02:00
Timothy Hobbs	b862732512	Remove "classic" code path and always use datatables for ticket lists	2019-10-08 17:54:59 +02:00
Timothy Hobbs	f127b2c224	Refactor ticket list	2019-10-08 17:54:58 +02:00
Garret Wassermann	7f27eb9428	Merge 0.2.17 release into develop	2019-08-27 21:53:25 -04:00
Janne Alatalo	e9fc53d461	Fix linter error	2019-08-27 14:36:58 +03:00
Janne Alatalo	0a43b9a160	Add support for custom login handler ... The custom login handler can be configured by setting the settings.LOGIN_URL variable. If LOGIN_URL is None or 'helpdesk:login', the app uses the default helpdesk login system. LOGIN_URL can be a view name or raw url.	2019-08-27 13:02:07 +03:00
Jachym Cepicky	37c6905d46	cleaning time_spent formating	2019-07-06 22:36:58 +02:00
Garret Wassermann	0de263280f	Merged 0.2.16 bugfixes	2019-05-25 01:25:39 -04:00
Garret Wassermann	b61c0c71fd	Merge pull request #757 from OpenGeoLabs/145_due_date ... fix issue with setting due date format, for the issue #145	2019-05-24 13:23:52 -04:00
Jachym Cepicky	2e58798fe1	fixes #758 : enables adding comments to public tickets	2019-05-23 09:55:08 +02:00
Jachym Cepicky	611e6de928	fix for the issue #145	2019-05-22 11:20:01 +02:00
Jachym Cepicky	ef63a1186b	fix markdown bug	2019-03-29 15:17:10 +01:00
Timothy Hobbs	89be7a0fde	Don't show resolved tickets in unassigned tickets list ... Fixes #741	2019-03-27 17:16:33 +01:00
Cedric Carrard	9c85b8e8c1	fix redirect loop	2019-03-20 16:12:19 +01:00
Cedric Carrard	e4d6a54659	fix public homepage with kb_category but without kb disabled	2019-03-15 14:10:43 +01:00
Jachym Cepicky	9127275557	adding support for images as knowledgebase attachment	2019-03-09 18:14:11 +01:00
Jachym Cepicky	2093bf7faf	adding dedicated_time attribute to Queue model	2019-02-24 20:46:30 +01:00
Jachym Cepicky	6ceb89a5cb	basic support for time spend of tikets and follow-ups	2019-02-06 21:55:53 +01:00
Jachym Cepicky	8cc0ca47f8	display list of queues only for users with right permissions	2019-02-05 15:44:06 +01:00
Garret Wassermann	43ed3ac773	PEP-8 fixes for mail threading merge	2018-12-28 11:32:49 -05:00
Garret Wassermann	5f0d22a692	Merge brunotikami/master for user and email threading, for #385 and #375	2018-12-28 10:53:28 -05:00
Garret Wassermann	696d10db12	Remove old python2/six code	2018-12-28 03:13:52 -05:00