Garret Wassermann
c300f06c76
Update DataTables to v1.10.18
2018-12-21 16:52:18 -05:00
Garret Wassermann
2cd438f7b2
Demo should disable server-side processing for local demo usage
2018-12-21 16:35:26 -05:00
Garret Wassermann
625a8e85f0
Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation
2018-12-21 16:30:43 -05:00
Garret Wassermann
3555c9ce91
Update Bootstrap CSS to v4.1.3
2018-12-21 15:39:55 -05:00
Garret Wassermann
ed982fa0af
Update to Font Awesome 5.6.3
2018-12-21 15:17:27 -05:00
Garret Wassermann
5940b706c1
Merge branch 'develop' into bootstrap4
2018-12-20 21:55:24 -05:00
Garret Wassermann
a11c595a7c
PEP-8 fixes
2018-12-20 21:30:23 -05:00
Timothy Hobbs
e66c42890c
Don't crash when mail body is empty
2018-12-19 17:30:21 +01:00
Garret Wassermann
5fe98f245f
Merge branch 'develop' into bootstrap4
2018-12-15 14:03:52 -05:00
Garret Wassermann
c3746ce7b0
Rename migration for voting fix ( #652 )
2018-12-15 13:57:29 -05:00
Garret Wassermann
3a5e49452b
Merge remote-tracking branch 'shash/fix_vote' into develop for #652
2018-12-15 13:44:34 -05:00
Garret Wassermann
14d89ab9b8
Merge branch 'develop' into bootstrap4
2018-12-15 13:40:21 -05:00
Garret Wassermann
28996c05b7
Merge upstream develop
2018-12-15 13:38:54 -05:00
Timothy Hobbs
03fc062ac1
Fix datatables URL resolution
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Fixes #674
2018-12-13 17:15:53 +01:00
Timothy Hobbs
e96f1559e7
Add celery task for get_email
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Allows you to get_email even without cron, thus enabling the use of django-helpdesk of cronless PaaS services.
2018-11-08 14:39:37 +01:00
Garret Wassermann
27774f6551
Update to SBAdmin 5.0.2
2018-11-03 22:42:29 -04:00
Garret Wassermann
bb4178b477
Merge develop branch into bootstrap4
2018-11-03 22:40:03 -04:00
Timothy Hobbs
09d8f8c488
Try to obey UserSettings when sending emails
2018-11-01 19:32:34 +01:00
Timothy Hobbs
6c37d73d4e
DRY out email sending code and normalize behavior
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This refactor removes duplicated logic for deciding whom the messages get sent to.
It also normalizes behavior ensuring that all CCed addresses are sent to in all cases that CCed individuals should be notified.
2018-11-01 14:56:17 +01:00
Timothy Hobbs
9a45d28c95
More refactors of get_email.py
2018-10-31 16:30:19 +01:00
Timothy Hobbs
97e23e86f0
Small refactor get_email.py
2018-10-31 16:30:16 +01:00
Garret Wassermann
5f6a6fe8c5
Merge pull request #653 from auto-mat/user_settings_fix
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Transform UserSettings into a normal django model
2018-10-25 18:27:40 -04:00
Timothy Hobbs
3f6ae1aefe
Transform UserSettings into a normal django model
2018-10-25 17:54:37 +02:00
shashwat1002
e0c03996ad
add a new field to KBItem model to keep track of all users who voted, and make changes to the vote function so that it checks whether a user has already votred
2018-10-17 23:09:43 +05:30
Garret Wassermann
150f18e9b5
Merge branch 'develop' into bootstrap4
2018-10-15 14:14:38 -04:00
Garret Wassermann
2b11a0e11a
PEP8 formatting fixes
2018-10-15 13:56:54 -04:00
Dilip Dwarak
fc028334d9
Added optional serverside processing on datatables that lists all tickets - True by default
2018-10-14 20:23:28 -04:00
Timothy Hobbs
caaa0e5158
Include ticket secret in path to new attachments in order to reduce URL guessability.
2018-10-06 21:23:44 +02:00
Garret Wassermann
7bad004780
Merge pull request #645 from auto-mat/login_wall_settings
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Login wall systems settings page
2018-09-12 10:30:54 -04:00
Timothy Hobbs
b4aafb0b54
Fix knowledge base categories display on public homepage
2018-09-12 15:29:36 +02:00
Timothy Hobbs
75632ddae4
Login wall systems settings page
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Fixes #642
2018-09-12 14:43:57 +02:00
Garret Wassermann
8f57f9d64a
Update templates to use bootstrap4form
2018-09-09 03:54:56 -04:00
Garret Wassermann
bd42f62465
Allow easier customization by importing helpdesk-customize.css
2018-09-08 23:58:45 -04:00
Garret Wassermann
fd5c356820
Merge branch 'develop' into bootstrap4
2018-09-08 22:30:18 -04:00
Timothy Hobbs
c1750a7461
Require a secret key for viewing tickets unless HELPDESK_VIEW_A_TICKET_PUBLIC is set
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Fixes #629 , #639
2018-09-08 21:29:59 +02:00
Timothy Hobbs
ffc97338c9
Submit ticket link should work for non-logged in users
2018-09-07 19:10:57 +02:00
Timothy Hobbs
a12abab219
Not all fields are required
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- For example, you don't have to upload an attachment.
2018-09-05 20:28:16 +02:00
Garret Wassermann
e373d5b9d8
Merge pull request #636 from auto-mat/rss-permissions
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Only staff users should be given access to the RSS feeds
2018-09-03 18:52:16 -04:00
Timothy Hobbs
58cc18d049
Only staff users should be given access to the RSS feeds
2018-09-03 20:29:22 +02:00
Garret Wassermann
f123d78184
Continuing work on new bootstrap4 interface
2018-09-02 23:27:39 -04:00
Garret Wassermann
b610a5f492
Update breadcrumbs on ticket pages
2018-09-02 05:27:39 -04:00
Garret Wassermann
eabf32d91b
Navigation is Bootstrap 4 and SB Admin 5.0 now
2018-09-02 04:36:16 -04:00
Garret Wassermann
ac0eb7d27b
Sync with v0.2.10, update python classifiers
2018-09-01 23:20:15 -04:00
Timothy Hobbs
082b6b88f3
Add user profile links for submiters who have profiles
2018-08-30 12:53:46 +02:00
Timothy Hobbs
13539e3056
Fix tests
2018-08-30 12:03:54 +02:00
Adrian Boyko
4526d7c537
Fixed login/logout for Django 2.1.
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In django.contrib.auth.views, the login and logout funcs are removed as of Django 2.1. Helpdesk's urls.py needs to be updated to use the LoginView and LogoutView classes instead, which were introduced in Django 1.11.
2018-08-19 18:59:08 -07:00
Garret Wassermann
c70cf04e4d
Fix codestyle errors, use currying instead of lambdas for determing user access
2018-07-19 00:06:57 -04:00
Garret Wassermann
f9dda0a8fa
Merge branch 'master' into develop to get date format patch
2018-07-13 01:11:02 -04:00
Garret Wassermann
fbddbd6f6e
Fix date format validation error reported with 0.2.8 release
2018-07-13 01:10:25 -04:00
Garret Wassermann
dff14d40d3
Merge 0.2.8 bugfixes
2018-07-03 00:59:33 -04:00
Garret Wassermann
9cb32f83ca
Minor PEP8 changes
2018-07-03 00:32:23 -04:00
Garret Wassermann
d1e57d70b0
Use jQuery datepicker widget when editing a ticket, for comment part of #616
2018-07-03 00:24:20 -04:00
Garret Wassermann
4d78bc85ca
Update due date correct when adding followup to ticket, for #616
2018-07-03 00:20:51 -04:00
Garret Wassermann
d0cf8426d0
Add Due Date column to ticket list and in description table for individual ticket page
2018-07-02 22:07:59 -04:00
Garret Wassermann
b40e9dd5ea
Fix bug while importing django version for #613
2018-06-27 02:37:35 -04:00
Garret Wassermann
15985e286f
Fix saved queries when running in Django 2.0+, for #613
2018-06-27 02:27:24 -04:00
Garret Wassermann
08fc9b5aac
Check format of DEFAULT_FROM_EMAIL before creating messages, to address #608
2018-06-27 02:10:20 -04:00
Garret Wassermann
c3bf39a3b9
Fix bad URL when canceling query deletion, to address #615
2018-05-10 02:14:59 -04:00
Garret Wassermann
2cf1a32a10
Fix deprecated escape sequence warning for Py3.7, ignore W503,504
2018-05-10 01:42:09 -04:00
Garret Wassermann
a361e76999
Update akismet code for python 3, to address #607
2018-04-20 03:27:26 -04:00
Garret Wassermann
ff95fa5d6a
Merge pull request #603 from andreyyudin/master
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Replacement of hard-coded SQL query for issue #601
2018-03-29 22:00:23 -04:00
Patrick Mithamo
d372e337c6
Fix imaplib 'IMAP' module reference to 'IMAP4'
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On IMAP login error: 'imaplib' has no 'IMAP' member; maybe 'IMAP4'
2018-03-29 01:51:24 +03:00
Andrii Iudin
764c55e60e
Removed unused dash_tickets variable and its calculation, modified the
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case where it is used to rely on model query APIs rather than on raw
queries that use the default database and are not forwarded by routers.
2018-03-26 13:46:07 +01:00
Garret Wassermann
c71355cfdc
is_authenticated is a bool now not a function
2018-03-04 04:24:30 -05:00
Garret Wassermann
54a6b1d21b
Merge 0.2.7 bugfixes
2018-03-04 04:01:48 -05:00
Garret Wassermann
fef08082de
Fix PEP8 errors in get_email
2018-03-04 02:14:39 -05:00
Garret Wassermann
3c456873a5
Fixes for Python 3 and Django 2.0
2018-03-04 01:52:58 -05:00
Garret Wassermann
283f5e9cec
More bugs processing mail under python 3, on behalf of @spamandeggs for #590
2018-03-03 19:32:47 -05:00
Garret Wassermann
ed5f86c583
Suppress empty whitespace from edit buttons in ticket follow-up list, patch for #596
2018-02-27 20:21:03 -05:00
Garret Wassermann
7982774ee1
Apply hotfix for get_email fails, #590
2018-02-27 20:18:51 -05:00
vzagorovskiy
40af08ee84
Attribute color is not allowed here
2018-02-24 10:33:14 +03:00
Sourav Basu
2f0f30faa6
Renaming migration
2018-02-20 16:34:33 +05:30
Sourav Basu
c1ead6dc75
Adding missing migrations
2018-02-20 16:29:08 +05:30
Garret Wassermann
95ee61fe90
Fix PEP8 errors
2018-02-16 05:04:10 -05:00
Garret Wassermann
113880bc3a
Compare user IDs to determine if same user, and add simple test case, to fix #588
2018-02-16 05:00:22 -05:00
Garret Wassermann
55b55edb90
Fix bug in get_email where HTML tags sometimes included in text, reported in #565
2018-02-13 22:25:50 -05:00
Garret Wassermann
45115ba5c7
Actually fix #582 according to quickcheck unittests
2018-02-07 03:01:27 -05:00
Garret Wassermann
73698e8873
More testing
2018-02-07 02:53:40 -05:00
Garret Wassermann
31887504fd
seperate out text for better logging of error
2018-02-07 02:46:13 -05:00
Garret Wassermann
0bddf819f7
merge upstream
2018-02-07 02:16:41 -05:00
Garret Wassermann
a10c662207
Patch for #582 , POP3 processing error on py3
2018-02-07 02:14:28 -05:00
Garret Wassermann
2852e7ba28
Merge pull request #586 from aesdev/master
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Fix for Email Issue while pulling CC and ValueError for public homepage
2018-01-12 13:55:01 -05:00
Dilip Dwarak
cf85c3d9ab
Fixe for Email Issue while pulling CC and ValueError for public homepage
2018-01-11 14:49:21 -05:00
Garret Wassermann
75f54dd233
Testing quicktest.py
2018-01-11 02:19:49 -05:00
Garret Wassermann
ed0596e430
Merge branch 'master' into feature-public-ticket-defaults
2018-01-10 13:18:29 -05:00
Arne Brutschy
f3e52a2f12
Adds pre-defined values for public tickets
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This commit adds three new settings that allow the operator to
pre-define the `queue`, `priority` and `due_date` fields for public
tickets. If one of these settings are present the corresponding input
field is hidden from the form.
The settings are the following:
HELPDESK_PUBLIC_TICKET_QUEUE = 'website'
HELPDESK_PUBLIC_TICKET_PRIORITY = 2
HELPDESK_PUBLIC_TICKET_DUE_DATE = ''
If the due date is set to the empty string, no due date is saved in the
ticket (analogously to the form). The other settings should be
self-explanatory.
2018-01-09 14:53:05 +01:00
Garret Wassermann
bad1ece1c5
Remove offending CSS comment again to address #479
2017-12-29 01:03:16 -05:00
Garret Wassermann
31b49ab2f6
Merge branch 'master' into develop
2017-12-28 09:32:14 -05:00
Garret Wassermann
aa63e8f299
Really fix py 2 imp/importlib
2017-12-28 09:26:14 -05:00
Garret Wassermann
4b78704180
Fix error on python 2
2017-12-28 09:22:57 -05:00
Garret Wassermann
3ccd6c8dc8
Merge 0.2.6 Django 2.0 updates
2017-12-28 09:16:01 -05:00
Garret Wassermann
d18ce1f1d5
Bump version to 0.2.6 to fix remaining Django 2.0 warnings
2017-12-28 09:11:34 -05:00
Garret Wassermann
523329eab5
Merge 0.2.5 bugfixes and Django 2.0 changes
2017-12-28 07:43:10 -05:00
Garret Wassermann
5112f0dfd0
Address deprecation warnings to be compatible with Django 2.0
2017-12-28 07:23:51 -05:00
Garret Wassermann
0d2df19835
Fix collectstatic errors, as reported in #479
2017-12-28 06:04:05 -05:00
Garret Wassermann
142c291afb
Merge 0.2.4 bugfixes
2017-12-18 00:45:36 -05:00
Garret Wassermann
e19666b729
Add a check that the email subject template includes the ticket ID to prevent problems, to address issue raised in #577
2017-12-17 23:47:48 -05:00
Garret Wassermann
8972baddda
Remove dead jqplot code from report output, and remove unused jqplot plugin from static/ directory
2017-12-17 23:23:03 -05:00
Garret Wassermann
fca81ac38c
Remove duplicate jquery files, update public_base to point to jquery included in vendor/ directory
2017-12-17 23:16:14 -05:00
Garret Wassermann
2d8d8dcf0c
Remove offending comment in jquery-ui.min.css, as previously reported in #479
2017-12-17 23:09:12 -05:00
Garret Wassermann
230b9d7ed0
Fix broken try-except statement in lib, for #577
2017-12-15 20:35:41 -05:00
Garret Wassermann
03599f462b
Catch exception when someone enters a non-integer text into the public ticket view form, #576
2017-12-15 20:28:39 -05:00
Garret Wassermann
1d63e25855
Improve permissions to view pages, to partially address #326
2017-12-15 17:18:54 -05:00
jeson_peng
6ff5799bef
fix typo in new chinese support in emailtemplate, demo is ready at helpdesk.pengel.cn
2017-12-11 15:53:43 +08:00
Garret Wassermann
92b43ef495
Merge master 0.2.3 bugfixes into develop
2017-12-09 23:02:12 -05:00
jeson_peng
2007fcdc30
add translation for chinese, zh_Hans is the new locale support code for django
2017-12-09 18:52:39 +08:00
Garret Wassermann
a6c1469bfb
Update zh_CN translation, see #571 , thanks pjsong!
2017-12-08 11:53:27 -05:00
Garret Wassermann
47f92eba1e
More PEP8 fixes for get_email
2017-12-06 02:59:50 -05:00
Garret Wassermann
9340e149d5
Wrap IMAP login attempt in a try except, log error if session timeout and exit script gracefully to prevent crashes, to address #568
2017-12-06 02:55:31 -05:00
Garret Wassermann
a2c10edb35
Fix bytes/str confusion in Py3 after address naked except
2017-12-06 02:28:18 -05:00
Garret Wassermann
c085dba901
Trying to actually fix naked except
2017-12-06 02:21:46 -05:00
Garret Wassermann
0b249e1693
Fix error importing django settings due to naked except
2017-12-06 02:11:45 -05:00
Garret Wassermann
bc0125421b
Fix PEP8 errors detected by new pycodestyle script
2017-12-06 02:06:07 -05:00
Garret Wassermann
dffab1bb6a
PEP8 fixes for test_get_email.py
2017-12-05 03:52:38 -05:00
Garret Wassermann
fca6b483f2
Add PGP signed email test case to get_email tests, for #567
2017-12-05 03:47:05 -05:00
Garret Wassermann
32cc5e2496
Patch for handling base64 encoding on Py 2 and 3, to address #567
2017-12-05 02:51:15 -05:00
Garret Wassermann
65c1d05eef
Use BeautifulSoup to get text out of HTML-only emails, to address issue in #565
2017-10-31 03:24:04 -04:00
Garret Wassermann
8f375e1379
Address bytes/str issue with POP3 email in get_email script, to address #565
2017-10-31 01:24:26 -04:00
Garret Wassermann
6e2a16e5a6
Fixing unit tests for python3 for custom staff filters
2017-10-30 05:07:44 -04:00
Garret Wassermann
27ee01449e
Add missing imports for custom staff filters
2017-10-30 03:41:49 -04:00
Garret Wassermann
3a1bd76e75
Merge custom staff filter, PR #239
2017-10-30 03:17:40 -04:00
Garret Wassermann
ee1cae07a4
Change ticket sorting via form, to fix #562
2017-10-28 10:47:46 -04:00
Manuel Saelices
36d4b7ec0d
Merge branch 'master' into feat-raise-404-if-anon
2017-10-04 03:46:28 +02:00
msaelices
7b022fa1e0
If HELPDESK_ANON_ACCESS_RAISES_404 is True, it raises a 404 to anon users. It's like the helpdesk was invisible
2017-10-04 03:43:32 +02:00
zodman
f06cbce07c
fix the python3
2017-09-27 12:50:51 -05:00
zodman
03a57bdc5f
fix get_email from gmail imap
2017-09-27 12:40:47 -05:00
zodman
540531c916
fix css
2017-09-26 17:06:34 -05:00
Garret Wassermann
96cae9bdd5
Added better logging for case when IMAP folder may not exist when check IMAP messages, to address issue in #536
2017-09-13 01:44:36 -04:00
Garret Wassermann
478095ca7e
Fix missing templatetag load, to address #549
2017-09-13 01:17:05 -04:00
Garret Wassermann
612a743069
Merge remote-tracking branch 'upstream/master'
2017-09-12 20:57:26 -04:00
Garret Wassermann
c69f752f1c
Django 2.0 requires explicit parameters; must go back and change others
2017-09-12 20:57:10 -04:00
Will Stott
b99b55e426
Miscellaneous debug log additions.
2017-09-06 16:22:06 +01:00
Garret Wassermann
40ab600ad6
Merged in better handling of attachments, for #468
2017-08-30 15:18:22 -04:00
Garret Wassermann
1e11e227ff
Update ticket_view for Python 2 and 3, to correct a 500 error in #494
2017-08-30 10:49:56 -04:00
Garret Wassermann
04a3c3ff5a
Update decodestring to decodebytes for Py3 since string name was deprecated in py3.1
2017-08-30 10:48:16 -04:00
Garret Wassermann
043a40682f
Merge pull request #494 from Heteroskedastic/issue#493
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- issue #493 : internal error 500 on save query
2017-08-30 10:40:46 -04:00
Garret Wassermann
c3eeb15b61
Merge pull request #540 from msaelices/master
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Fix `AttributeError` while staff user does a mass update in some tickets using the `Close (Send E-mail)` action
2017-08-20 21:46:02 -04:00
Garret Wassermann
02b39adf8e
Merge pull request #542 from msaelices/unicode-ticket-issue
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Fix `UnicodeEncodeError` when ticket has an special char using python2 and user goes to the admin page.
2017-08-20 21:20:18 -04:00
Garret Wassermann
c781644e34
Merge pull request #518 from gwasser/fix_cc_user_email
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Fix get_email issue when user does not have an email
2017-08-20 21:13:07 -04:00
msaelices
d264c46385
Fix UnicodeEncodeError when ticket has an special char using python2 and user goes to the admin page.
2017-08-21 02:15:07 +02:00
msaelices
f931dd4dba
Fix AttributeError while staff user does a mass update in some tickets using the Close (Send E-mail) action.
2017-08-21 01:26:45 +02:00
Garret Wassermann
a0fb315c3b
Fix PEP8 errors
2017-07-30 20:33:25 -04:00
Garret Wassermann
f6c323c9ab
Fix binary attachments to outgoing email, and handle case when it is plain text, to address #502
2017-07-17 05:04:25 -04:00
Garret Wassermann
4e81d64390
Put es in list of common translation languages for settings
2017-07-17 03:56:22 -04:00
Garret Wassermann
c8ee3815ec
Fix num_to_link error, was leaving off a letter of text if next to the ID, to address #511
2017-07-16 19:58:11 -04:00
Garret Wassermann
9fd170f707
Add test for num_to_link function
2017-07-16 19:53:05 -04:00
Garret Wassermann
a42a5b8aeb
Add missing num_to_link in ticket description, to address #513
2017-07-16 19:38:30 -04:00
Garret Wassermann
8a49babfe5
Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530
2017-07-16 19:30:59 -04:00
Garret Wassermann
9f9cdeec6c
Show ticket ID in title of page so easier to use with many tabs open, to address #525
2017-07-16 19:24:16 -04:00
andresf01
d1f35f1299
Only update by email
2017-07-11 11:59:56 -05:00
