Timothy Hobbs
247fd2e26d
Don't show kbitems on dashboard if there are no unassigned tickets in them
2021-09-14 21:59:25 +02:00
Garret Wassermann
fe17124092
Merge pull request #970 from auto-mat/kb-base-iframe
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Kb base iframe - fix query param syntax and wording.
2021-09-14 02:15:54 -04:00
Timothy Hobbs
650665b21e
Fix wording of iframe ticket creation buttons
2021-09-13 23:55:49 +02:00
Timothy Hobbs
92caf5f284
Change ; to & when separating query params
2021-09-13 23:42:03 +02:00
Garret Wassermann
00edddbaad
Update docs to recommend using django 3.2 LTS
2021-08-20 02:12:55 -04:00
Garret Wassermann
1559333993
Fix some docs and migrations in prep for 0.3 release, see #878
2021-08-20 02:05:21 -04:00
Garret Wassermann
8a40ceeddd
Merge pull request #967 from auto-mat/iframe-defaults-fix
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Iframe defaults fix by ensuring queries use ampersands for parameters instead of semicolons
2021-08-19 16:09:35 -04:00
Timothy Hobbs
a9e5cfa52d
Fix hidden field query args
2021-08-19 22:00:18 +02:00
Timothy Hobbs
b708b786d4
Add failing test for hidden field query args
2021-08-19 22:00:06 +02:00
Timothy Hobbs
f4b7e899fa
Change query arg delimiter from ; to &
2021-08-19 22:00:01 +02:00
Garret Wassermann
610460dfd6
Merge pull request #965 from auto-mat/large-desk-performance
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Fixes: performance and crash
2021-08-19 14:04:26 -04:00
Garret Wassermann
9c6e8574cc
Merge pull request #964 from regiov/pinax-remove
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Remove hard dependency on pinax teams
2021-08-05 14:16:14 -04:00
Garret Wassermann
9fd5d466e5
Merge pull request #963 from koriaf/dev-subject-length
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fix(emails): Avoid 'value too long for type character varying(200) ' …
2021-08-05 13:19:03 -04:00
Renato
563b28ed14
Merge branch 'master' into pinax-remove
2021-08-04 11:19:14 -03:00
regiov
4f5e9d6006
Included settings to disable teams
2021-08-04 10:38:28 -03:00
regiov
f6fe738b58
Disabled optional apps related to teams
2021-08-04 10:26:32 -03:00
Arkadiy Korotaev
86c4ceb1a8
fix(emails): Avoid 'value too long for type character varying(200) ' error when incoming message has too long subject
2021-07-29 13:14:42 +02:00
Timothy Hobbs
63bb949d63
Don't use redis cache at all for ticket querysets as this breaks pagination
2021-07-07 20:40:34 +02:00
Timothy Hobbs
f840136e1e
Don't crash if use email is None
2021-07-07 20:38:20 +02:00
Garret Wassermann
df05ce2b1f
Test against Django 3.2
2021-05-16 03:25:14 -04:00
Garret Wassermann
a8ae89ce23
Merge pull request #959 from koriaf/master
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feat(emails): Do not auto-reply on auto-replies and add auto-reply header for auto-replies and fix headers propagation for our email messages
2021-04-20 10:44:28 -04:00
Arkadiy Korotaev
3285d5e1a8
feat(emails): Do not auto-reply on auto-replies and add auto-reply header for auto-replies and fix headers propagation for our email messages
2021-04-20 12:44:27 +02:00
Garret Wassermann
fe9ff2fdc4
Merge pull request #950 from koriaf/dev-pep8-stuff
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chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
2021-04-19 23:44:03 -04:00
Garret Wassermann
81fae1aefe
Merge pull request #958 from koriaf/master
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fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs.
2021-04-19 23:38:57 -04:00
Arkadiy Korotaev
2b4c82fd1b
fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs
2021-04-19 21:15:24 +02:00
Garret Wassermann
012ba4f42d
Update email.py
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Correct a typo so that imap code calls starttls() correctly.
2021-03-26 03:48:10 -04:00
Garret Wassermann
0bdaa87a58
Merge pull request #951 from passiv/master
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Prevent filename collisions when processing attachments
2021-03-08 13:10:00 -05:00
Brendan Wood
9f99eb5ee6
fix: prepend file attachments with 'part-%i_' to prevent name collisions when an email has attachments with the same filename
2021-03-08 13:57:07 -04:00
Arkadiy Korotaev
c90811418a
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
2021-03-05 09:37:21 +01:00
Garret Wassermann
406207ff74
Merge pull request #949 from koriaf/dev-custom-form-class
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feat(forms): Ability to provide custom public ticket form
2021-03-04 11:37:12 -05:00
Arkadiy Korotaev
1713a86870
feat(forms): Ability to provide custom public ticket form
2021-03-02 12:06:21 +01:00
Garret Wassermann
78a027b5a8
Merge pull request #948 from alligatorbait/master
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String Check, catch NoneType error
2021-02-24 10:57:21 -05:00
Tom Weber
9e3466a069
String Check, replace Nonetype with empty string
2021-02-24 08:20:27 -07:00
Tom Weber
1271f00278
String Check, catch NoneType error
2021-02-24 07:19:37 -07:00
Garret Wassermann
db6202aac0
Merge pull request #946 from alligatorbait/custom_datetime
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CustomField datetime type formats updated to fixed string formats
2021-02-10 20:14:46 -05:00
Tom Weber
d06626c0d6
Bug Fix test for string check
2021-02-10 18:09:46 -07:00
Tom Weber
90961897ec
CustomField datetime type formats updated to fixed string formats enabling reformatting and consistency
2021-02-10 17:58:01 -07:00
Garret Wassermann
7559e2aa74
Merge pull request #944 from alligatorbait/merged_to
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Fix a bug in EditTicketForm preventing edits
2021-02-09 15:14:20 -05:00
Tom Weber
ae9109bad6
Bug Fix EditTicketForm unable to edit and add error display
2021-02-09 13:08:27 -07:00
Tom Weber
e52471b49b
Merge pull request #10 from django-helpdesk/master
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update
2021-02-09 12:56:17 -07:00
Garret Wassermann
0d0cbacaa7
Merge pull request #941 from Benbb96/fix-938
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Disabled merged_to field in edit ticket + Fix datepicker
2021-02-04 14:20:43 -05:00
bbe
2a03a5ecf7
Disabled merged_to field in edit ticket + reformat template (fix datepicker) and simplify view
2021-02-04 18:17:06 +01:00
Garret Wassermann
ce8a7dba1b
Merge pull request #932 from epineda/fix_celery_decorator_import
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Fix import of celery decorator "task" to work with celery 5
2021-02-04 04:04:21 -05:00
Garret Wassermann
928b63b567
Merge pull request #939 from alligatorbait/datetime
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Template hard coded date filters replaced with Django DATETIME_FORMAT
2021-02-04 04:03:20 -05:00
Garret Wassermann
88a401f7f8
Merge pull request #940 from alligatorbait/tool_tips
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Tool tips improved, KB Contact Human Button replaced
2021-02-03 21:12:22 -05:00
Tom Weber
af8bbbbc3c
Replace Knowledge Base "Contact a Human" button with "Create New Ticket" and Queue name with plus-circle icon
2021-02-03 18:36:02 -07:00
Tom Weber
aae12a4ab5
New tooltips added for some icons - assign, edit user, filter tickets by user, and add email to ignore list.
2021-02-03 18:15:17 -07:00
alligatorbait
c4c43b274f
Template hard coded date filters replaced with Django DATETIME_FORMAT
2021-02-03 12:59:55 -07:00
Garret Wassermann
cd86edce8b
Merge pull request #937 from alligatorbait/datetime
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Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
2021-02-03 14:33:06 -05:00
Tom Weber
694b303ebc
Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
2021-02-03 11:03:45 -07:00
