Georg Lehner
d7afcb6578
Reformat Resolves/Depends lists into tables. Allow adding/deleting of parent tickets
2024-06-06 00:28:36 +02:00
Benbb96
ef5a43a3e2
remove unused import
2024-05-08 16:05:22 +02:00
Benbb96
485ac1294c
remove next_page parameter and show how to set LOGOUT_REDIRECT_URL in settings
2024-05-08 15:47:14 +02:00
Benbb96
b1316214c7
replace hardcoded path ../ to reverse_lazy URL
2024-05-07 15:50:51 +02:00
ilikerobots
89ab173034
update raw parameter name to match view
2024-05-03 10:38:17 +03:00
Timothy Hobbs
5d190c30ab
re-protect public views
2023-11-23 22:52:45 +01:00
Timothy Hobbs
b92c83de39
Implement My Tickets view in public helpdesk
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Note: This is a breaking change as it forces pagination on the API endoints.
This should have been done from the start as the API without pagination is
useless when there are large numbers of tickets.
2023-11-23 21:50:44 +01:00
Timothy Hobbs
e128cc0d5c
view_ticket → class based view
2023-11-23 20:48:50 +01:00
Timothy Hobbs
ade4c3115e
Move update ticket logic out of staff.py
2023-11-14 21:17:37 +01:00
Benbb96
308f69a03b
CRUD Checklist Template
2023-04-30 01:15:05 +02:00
Benbb96
af1ba5f205
Create a page to edit checklist name and tasks + another page for deletion
2023-04-29 00:24:06 +02:00
finnertysea
66a83a0716
#1069 - make regex matching username more permissive for rss_user to match rss_user_queue
2023-01-27 12:33:33 -08:00
Martin Whitehouse
25542f929e
Initial isort configuration
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Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00
Martin Whitehouse
b586442508
Merge branch 'stable' of
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git@github.com:superuser-marty-me-uk/django-helpdesk.git into formatting
2022-07-13 10:22:11 +02:00
Martin Whitehouse
aa876f8016
pycodestyle formatting
2022-07-12 12:34:19 +02:00
Benbb96
9dbe283dd4
Create FollowUpAttachment serializer + handle attachment in TicketSerializer and in FollowUpSerializer in order to attach directly one or multiple attachments to the created followup.
2022-06-24 23:45:26 +02:00
Benbb96
bd413837c2
Create FollowUp serializer with its Viewset and add it in urls
2022-06-24 22:22:08 +02:00
Martin Whitehouse
0e571ddebc
Fix url regex
2022-06-20 17:36:40 +02:00
Martin Whitehouse
437d5b81c4
Fix failing tests
2022-06-20 17:26:52 +02:00
Martin Whitehouse
e438f6b4db
Fix references to 'url'
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Change to 're_path'
2022-06-20 14:39:04 +02:00
Garret Wassermann
ee42ba48a3
Merge in bugfixes from 0.3.5
2022-06-12 03:00:25 -04:00
Daniele Scasciafratte
25db44ba5e
feat(rest): create user
2022-05-02 17:27:25 +02:00
Garret Wassermann
b8511dd70b
Fix conflicts for Django 4 support
2022-04-23 02:23:51 -04:00
Daniele Scasciafratte
9bd4eb19bc
feat(fields): no dependencies
2022-04-20 16:44:48 +02:00
Benbb96
dc60d8a7f9
Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it
2022-04-15 00:05:51 +02:00
bbe
1daa1d88aa
Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py
2022-03-31 17:19:49 +02:00
Daniele Scasciafratte
347a70e497
fix(kb): no db
2022-03-18 19:21:17 +01:00
Nick McCullum
358080926c
Added Django 4 support.
2022-03-16 22:29:09 -04:00
Arkadiy Korotaev
c90811418a
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
2021-03-05 09:37:21 +01:00
bbe
cdfc895bce
Fix the login url by using view names in the demo settings instead of the hardcoded urls.
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Also remove a duplicate url for 'login'
2021-01-04 20:02:25 +01:00
Garret Wassermann
662f571d2d
Add accounts/login to urls.py to fix broken url in demo
2020-12-14 00:39:26 -05:00
bbe
e1cd9d0f2e
Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket.
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Also add new template tag filter to use the dictionary get function in template.
2020-10-29 23:32:02 +01:00
Timothy Hobbs
cd019d1128
Improvements to iframe workflow
2020-01-20 13:23:32 +01:00
Timothy Hobbs
0b50b14449
Add kb tests
2020-01-20 13:23:31 +01:00
Timothy Hobbs
6a8ebd56a0
Add iframe view of KB categories
2020-01-20 13:23:31 +01:00
Timothy Hobbs
7fe6444f8f
Redo KB categories as accordion view
2020-01-20 13:23:17 +01:00
Timothy Hobbs
aadfe08504
Add iframe supporting view for submitting tickets
2020-01-20 13:07:46 +01:00
Timothy Hobbs
6eee6d196c
Add timeline view for ticket queries
2020-01-20 13:03:44 +01:00
Timothy Hobbs
0691bbabcd
Refactor and fix datatables code to use cache safely
2019-10-11 15:50:35 +02:00
Garret Wassermann
7f27eb9428
Merge 0.2.17 release into develop
2019-08-27 21:53:25 -04:00
Janne Alatalo
0a43b9a160
Add support for custom login handler
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The custom login handler can be configured by setting the
settings.LOGIN_URL variable. If LOGIN_URL is None or 'helpdesk:login',
the app uses the default helpdesk login system. LOGIN_URL can be a view
name or raw url.
2019-08-27 13:02:07 +03:00
Garret Wassermann
519236c288
Merge 0.2.15 bugfixes
2019-03-09 19:00:06 -05:00
Garret Wassermann
c314d515c1
Fix PEP8 in url.py changes
2019-03-09 18:42:10 -05:00
Garret Wassermann
d42fc23e08
Fix password change URLs and add basic templates, to address #734
2019-03-09 18:38:24 -05:00
Timothy Hobbs
e96f1559e7
Add celery task for get_email
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Allows you to get_email even without cron, thus enabling the use of django-helpdesk of cronless PaaS services.
2018-11-08 14:39:37 +01:00
Garret Wassermann
5f6a6fe8c5
Merge pull request #653 from auto-mat/user_settings_fix
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Transform UserSettings into a normal django model
2018-10-25 18:27:40 -04:00
Timothy Hobbs
3f6ae1aefe
Transform UserSettings into a normal django model
2018-10-25 17:54:37 +02:00
Dilip Dwarak
fc028334d9
Added optional serverside processing on datatables that lists all tickets - True by default
2018-10-14 20:23:28 -04:00
Timothy Hobbs
75632ddae4
Login wall systems settings page
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Fixes #642
2018-09-12 14:43:57 +02:00
Timothy Hobbs
ffc97338c9
Submit ticket link should work for non-logged in users
2018-09-07 19:10:57 +02:00
