Martin Whitehouse
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94c597205e
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Add USE_TZ = True
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2022-06-28 16:08:13 +02:00 |
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Garret Wassermann
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fcab3506b0
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Merge branch 'stable' into new-option-fields
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2022-04-22 06:32:32 -04:00 |
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Daniele Scasciafratte
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de9c5a709e
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feat(fields): no time spent
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2022-04-20 16:36:37 +02:00 |
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Daniele Scasciafratte
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5792587e3e
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feat(ticket): disable timeline
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2022-04-15 18:48:21 +02:00 |
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Benbb96
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dc60d8a7f9
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Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it
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2022-04-15 00:05:51 +02:00 |
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bbe
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1daa1d88aa
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Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py
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2022-03-31 17:19:49 +02:00 |
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Garret Wassermann
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0d79b6266d
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Backport patch for #985
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2021-11-21 23:25:54 -05:00 |
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Garret Wassermann
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166d552fba
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Turn on secure cookie support if the server os environment expects to use secure connections
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2021-09-27 22:12:32 -04:00 |
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Renato
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563b28ed14
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Merge branch 'master' into pinax-remove
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2021-08-04 11:19:14 -03:00 |
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Garret Wassermann
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fe9ff2fdc4
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Merge pull request #950 from koriaf/dev-pep8-stuff
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
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2021-04-19 23:44:03 -04:00 |
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Arkadiy Korotaev
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2b4c82fd1b
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fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs
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2021-04-19 21:15:24 +02:00 |
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Arkadiy Korotaev
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c90811418a
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chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
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2021-03-05 09:37:21 +01:00 |
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Arkadiy Korotaev
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1713a86870
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feat(forms): Ability to provide custom public ticket form
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2021-03-02 12:06:21 +01:00 |
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Timothy Hobbs
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2e867cba87
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Remove hard dependency on pinax teams
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2020-12-02 01:26:53 +01:00 |
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Garret Wassermann
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2f788f2597
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Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup
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2020-07-30 04:46:15 -04:00 |
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Garret Wassermann
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2a3fc0894d
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Rename and document the maximum email attachment size setting, to address #846
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2020-07-30 02:54:03 -04:00 |
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Timothy Hobbs
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b862732512
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Remove "classic" code path and always use datatables for ticket lists
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2019-10-08 17:54:59 +02:00 |
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Andrea M
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c969577161
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Add setting for HTTPS in email links
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2019-07-04 10:32:49 +02:00 |
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Garret Wassermann
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625a8e85f0
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Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation
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2018-12-21 16:30:43 -05:00 |
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Garret Wassermann
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5f6a6fe8c5
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Merge pull request #653 from auto-mat/user_settings_fix
Transform UserSettings into a normal django model
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2018-10-25 18:27:40 -04:00 |
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Timothy Hobbs
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3f6ae1aefe
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Transform UserSettings into a normal django model
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2018-10-25 17:54:37 +02:00 |
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Dilip Dwarak
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fc028334d9
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Added optional serverside processing on datatables that lists all tickets - True by default
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2018-10-14 20:23:28 -04:00 |
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Garret Wassermann
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142c291afb
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Merge 0.2.4 bugfixes
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2017-12-18 00:45:36 -05:00 |
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Garret Wassermann
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e19666b729
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Add a check that the email subject template includes the ticket ID to prevent problems, to address issue raised in #577
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2017-12-17 23:47:48 -05:00 |
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Garret Wassermann
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92b43ef495
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Merge master 0.2.3 bugfixes into develop
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2017-12-09 23:02:12 -05:00 |
|
Garret Wassermann
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c085dba901
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Trying to actually fix naked except
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2017-12-06 02:21:46 -05:00 |
|
Garret Wassermann
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0b249e1693
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Fix error importing django settings due to naked except
|
2017-12-06 02:11:45 -05:00 |
|
Garret Wassermann
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bc0125421b
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Fix PEP8 errors detected by new pycodestyle script
|
2017-12-06 02:06:07 -05:00 |
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Garret Wassermann
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3a1bd76e75
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Merge custom staff filter, PR #239
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2017-10-30 03:17:40 -04:00 |
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msaelices
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7b022fa1e0
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If HELPDESK_ANON_ACCESS_RAISES_404 is True, it raises a 404 to anon users. It's like the helpdesk was invisible
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2017-10-04 03:43:32 +02:00 |
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Garret Wassermann
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4e81d64390
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Put es in list of common translation languages for settings
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2017-07-17 03:56:22 -04:00 |
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Garret Wassermann
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8a49babfe5
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Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530
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2017-07-16 19:30:59 -04:00 |
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andresf01
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d1f35f1299
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Only update by email
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2017-07-11 11:59:56 -05:00 |
|
Alex Barcelo
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53ed0d3a2c
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Remove all the deprecated API related files and references
|
2016-10-29 08:50:13 +02:00 |
|
Alex Barcelo
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24d88be8d9
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Initial general clean-up of stuff
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2016-10-21 17:14:12 +02:00 |
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meomap
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96f4fecb71
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add setting for fallback locale
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2016-10-14 15:04:28 +07:00 |
|
Garret Wassermann
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014af24d2d
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Added a HELPDESK_USE_CDN setting, off by default, to select between using public CDNs as before, and an up-to-date static copy
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2016-08-05 00:38:17 -04:00 |
|
Alex Barcelo
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fb66fea86e
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change basic features of membership into permissions
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2015-12-16 22:27:05 +01:00 |
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Jonathan Barratt
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bfcd8fc024
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Add ability to restrict users' access by queue if so configured, and migration and tests for same.
|
2015-06-12 12:23:39 +07:00 |
|
Stefano Brentegani
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4ed8f11754
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merge HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK into HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE
|
2014-08-01 07:20:43 +02:00 |
|
Stefano Brentegani
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b7e8ae5ee5
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validate that HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK is callable, if set
|
2014-07-30 06:35:52 +02:00 |
|
Stefano Brentegani
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aea940cb3f
|
move decorators to their own module, rename to helpdesk_*
|
2014-07-28 11:46:02 +02:00 |
|
Stefano Brentegani
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13830a84e5
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Custom logic for determining if the user is considered helpdesk staff.
|
2014-07-20 10:36:24 +02:00 |
|
Issac Kelly
|
19c1913268
|
Allow Templated Subjects.
|
2014-07-15 15:48:42 -07:00 |
|
Adam Fast
|
830a62e986
|
Update with default for HAS_TAG_SUPPORT
Migration 0006 imports this setting but no value is available so an ImportError is thrown.
|
2014-03-04 14:20:47 -06:00 |
|
Ross Poulton
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2b225d6843
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settings.py cleanup (#200); remove HELPDESK_KB_ENABLED_STAFF and HELPDESK_NAVIGATION_STATS_ENABLED (now always on); removed HELPDESK_NAVIGATION_CUSTOM_EXTEND - just use custom template!
|
2014-01-29 22:37:36 +11:00 |
|
Ross Poulton
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a9c7e3ab72
|
settings.py cleanup (#200): remove org name / logo. These belong in local templates, not settings.
|
2014-01-29 22:30:26 +11:00 |
|
Ross Poulton
|
77f0512c76
|
settings.py cleanup (#200): remove HELPDESK_SUPPORT_PERSON; please add into attribution.html if needed.
|
2014-01-29 22:27:42 +11:00 |
|
Ross Poulton
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1066049ccc
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settings.py cleanup (#200); Remove HELPDESK_SHOW_KB_ON_HOMEPAGE (new default is YES)
|
2014-01-29 22:26:35 +11:00 |
|
Ross Poulton
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cd1172b35a
|
settings.py cleanup (#200): Remove HELPDESK_SHOW_DELETE_BUTTON_TICKET_TOP and HELPDESK_SHOW_EDIT_BUTTON_TICKET_TOP; both links now always show.
|
2014-01-29 22:23:42 +11:00 |
|