Garret Wassermann
96cae9bdd5
Added better logging for case when IMAP folder may not exist when check IMAP messages, to address issue in #536
2017-09-13 01:44:36 -04:00
Garret Wassermann
478095ca7e
Fix missing templatetag load, to address #549
2017-09-13 01:17:05 -04:00
Garret Wassermann
612a743069
Merge remote-tracking branch 'upstream/master'
2017-09-12 20:57:26 -04:00
Garret Wassermann
c69f752f1c
Django 2.0 requires explicit parameters; must go back and change others
2017-09-12 20:57:10 -04:00
Will Stott
b99b55e426
Miscellaneous debug log additions.
2017-09-06 16:22:06 +01:00
Garret Wassermann
40ab600ad6
Merged in better handling of attachments, for #468
2017-08-30 15:18:22 -04:00
Garret Wassermann
1e11e227ff
Update ticket_view for Python 2 and 3, to correct a 500 error in #494
2017-08-30 10:49:56 -04:00
Garret Wassermann
04a3c3ff5a
Update decodestring to decodebytes for Py3 since string name was deprecated in py3.1
2017-08-30 10:48:16 -04:00
Garret Wassermann
043a40682f
Merge pull request #494 from Heteroskedastic/issue#493
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- issue #493 : internal error 500 on save query
2017-08-30 10:40:46 -04:00
Garret Wassermann
c3eeb15b61
Merge pull request #540 from msaelices/master
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Fix `AttributeError` while staff user does a mass update in some tickets using the `Close (Send E-mail)` action
2017-08-20 21:46:02 -04:00
Garret Wassermann
02b39adf8e
Merge pull request #542 from msaelices/unicode-ticket-issue
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Fix `UnicodeEncodeError` when ticket has an special char using python2 and user goes to the admin page.
2017-08-20 21:20:18 -04:00
Garret Wassermann
c781644e34
Merge pull request #518 from gwasser/fix_cc_user_email
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Fix get_email issue when user does not have an email
2017-08-20 21:13:07 -04:00
msaelices
d264c46385
Fix UnicodeEncodeError when ticket has an special char using python2 and user goes to the admin page.
2017-08-21 02:15:07 +02:00
msaelices
f931dd4dba
Fix AttributeError while staff user does a mass update in some tickets using the Close (Send E-mail) action.
2017-08-21 01:26:45 +02:00
Garret Wassermann
a0fb315c3b
Fix PEP8 errors
2017-07-30 20:33:25 -04:00
Garret Wassermann
f6c323c9ab
Fix binary attachments to outgoing email, and handle case when it is plain text, to address #502
2017-07-17 05:04:25 -04:00
Garret Wassermann
4e81d64390
Put es in list of common translation languages for settings
2017-07-17 03:56:22 -04:00
Garret Wassermann
c8ee3815ec
Fix num_to_link error, was leaving off a letter of text if next to the ID, to address #511
2017-07-16 19:58:11 -04:00
Garret Wassermann
9fd170f707
Add test for num_to_link function
2017-07-16 19:53:05 -04:00
Garret Wassermann
a42a5b8aeb
Add missing num_to_link in ticket description, to address #513
2017-07-16 19:38:30 -04:00
Garret Wassermann
8a49babfe5
Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530
2017-07-16 19:30:59 -04:00
Garret Wassermann
9f9cdeec6c
Show ticket ID in title of page so easier to use with many tabs open, to address #525
2017-07-16 19:24:16 -04:00
andresf01
d1f35f1299
Only update by email
2017-07-11 11:59:56 -05:00
andresf01
7386a45784
Fixed encoding error in get_email
2017-07-11 10:09:47 -05:00
andresf01
db223abe27
Added email footer (es)
2017-06-28 11:27:10 -05:00
Garret Wassermann
9bda30d09f
Merge pull request #522 from gwasser/update_statics
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Update statics
2017-06-25 20:45:39 -04:00
Jonas Schnelli
a40bbdbecb
Make sure binary MIME attachments will be base64 decoded
2017-06-20 08:35:43 +02:00
Daryl Egarr
ef0ba19a3b
Enhancements to Admin ( #524 )
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* Add columns to the IgnoreEmail admin page including a calculated column of the queues the ignore relates to.
* Add columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
* Revert "Merge pull request #519 from mrkiwi-nz/master"
This reverts commit 410f59ad16fde06d3ab1#519 from mrkiwi-nz/master
Added some helpful columns and filters to the follow-up list page.
* Add more columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
2017-06-19 14:34:36 -04:00
Daryl
55a69efcf9
Added some helpful columns to the follow-up list page.
2017-06-14 16:20:55 +12:00
Garret Wassermann
e8d1ffbe21
Fix issue where a django user may not have an associated email address and therefore get_email.py will barf
2017-06-14 00:00:31 -04:00
Chris Coetzee
399e01b04c
Make saved_queries.py printing python 3 compatible
2017-06-09 22:43:48 +02:00
Garret Wassermann
11b9959127
Remove the assigned_cc html tag from the fixtures, typo?
2017-06-03 17:28:12 -04:00
andresf01
559a5a4a43
Added 'es' translation to email templates
2017-06-02 11:44:49 -05:00
andresf01
5c16f3ba50
Email templates translated to es until pk:90
2017-06-01 17:34:25 -05:00
Garret Wassermann
23898fbf35
Update flot-tooltip to 0.9.0
2017-05-26 16:05:19 -04:00
Garret Wassermann
1e9c4888b9
Update flot to 0.8.3
2017-05-26 16:03:55 -04:00
Garret Wassermann
126cea454b
Update bootstrap-social to 5.1.1
2017-05-26 15:58:59 -04:00
Garret Wassermann
8c4c1aa274
Update datatables Responsive plugin and move to datatables directory
2017-05-26 15:56:43 -04:00
Garret Wassermann
1471f5d799
Update datatables to 1.10.15
2017-05-26 15:34:10 -04:00
Garret Wassermann
f2aa616a14
Update metismenu to 2.7.0
2017-05-26 15:30:04 -04:00
Garret Wassermann
59be4b8a9b
Update morris.js to 0.5.1 (actually mostly just add README, we already had 0.5.1 but it was incorrectly labeled in files from website
2017-05-26 15:27:38 -04:00
Garret Wassermann
f05f45adce
Update raphael.js to 2.2.1
2017-05-26 15:24:34 -04:00
Garret Wassermann
b0677037ff
Update jquery-ui to 1.12.1
2017-05-26 15:12:41 -04:00
Garret Wassermann
e41feab14e
Update jquery to 3.2.1
2017-05-26 14:55:32 -04:00
Garret Wassermann
9cec1d8d93
Update font-awesome to 4.7.0
2017-05-26 14:46:33 -04:00
Garret Wassermann
fb6e8b0566
Remove offending comment in jquery ui css to address an issue brought up in #479
2017-04-20 03:06:10 -04:00
Garret Wassermann
d13e87bd3b
Last PEP-8 fix?
2017-04-20 02:54:35 -04:00
Garret Wassermann
45c457ead2
More PEP-8 fixes on test_get_email
2017-04-20 02:49:06 -04:00
Garret Wassermann
47f3eb8e89
PEP-8 fixes
2017-04-20 02:44:12 -04:00
Garret Wassermann
bf344b09b1
Check CC'd email against list of User emails, and add the User to the ticket if necessary and not already the assignee, etc.
2017-04-20 02:36:10 -04:00
Garret Wassermann
8963fa694a
Prevent adding Users or Queue email to the CC list
2017-04-19 23:47:58 -04:00
Garret Wassermann
220c0460e1
Check number of CCs to ensure no duplicates made it through
2017-04-19 00:04:16 -04:00
Garret Wassermann
34ce553435
Only add CC emails to Ticket if they were not already included (no duplicates), add testing for it
2017-04-18 23:36:39 -04:00
Garret Wassermann
3b22bb655a
PEP8 fixes for too many blank lines
2017-04-16 05:14:30 -04:00
Garret Wassermann
e3a378625c
Add test with django template tag in email body, to ensure we test for and fix #72 in future changes
2017-04-16 05:10:51 -04:00
Garret Wassermann
8e1a6b30fa
Fix encoding first before splitting strings, so it works on Python 2
2017-04-16 04:59:57 -04:00
Garret Wassermann
7b8426596f
Separate out the CC test from plain test so we're testing both possibilities (with and without a CC)
2017-04-16 04:51:46 -04:00
Garret Wassermann
49aac657a9
PEP8 fixups
2017-04-16 04:44:16 -04:00
Garret Wassermann
b2ac1fd3a5
#95 : save CC'd emails on a comment to the Ticket for future correspondence, set to view only initially, and update tests for CC
2017-04-16 04:19:17 -04:00
Garret Wassermann
01e87f2cb8
#72 : Prevent django template tags from being executed in followup comments
2017-04-16 03:24:39 -04:00
Will Stott
fb0782294e
Don't show error on initial get.
2017-04-13 11:36:38 +01:00
Will Stott
b7a97183cb
Never return None from views.public.create_ticket
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Would create a 500 when user omitted their email. Only a partial improve. Added a TODO: as this view still breaks if passing non-numeric characters to the ID.
I assume this needs a full overhaul really.
2017-04-13 11:30:29 +01:00
Jonathan Barratt
d843a21ea7
Merge branch 'master' into master
2017-04-06 08:21:43 +07:00
Garret Wassermann
9531b9649a
Fix errors in Python 2, used six to workaround encoding weirdness, all tests pass on both Py2/3
2017-04-03 02:52:49 -04:00
Garret Wassermann
5ec985af9b
Add explicit encoding hint to top of file to allow Python 2 to read file with Unicode characters, in accordance with PEP-263
2017-04-03 02:34:54 -04:00
Garret Wassermann
0fb9094d01
Remove line for PEP8
2017-04-03 02:29:28 -04:00
Garret Wassermann
f43ef69ec1
Add a MIME multipart email test for get_email
2017-04-03 02:19:29 -04:00
Garret Wassermann
74a7afadb9
Update get_email test to use unicode characters; seem to have found an encoding errory in get_email, provided a fix that satisfies test
2017-04-03 01:53:25 -04:00
Garret Wassermann
194082750d
Merge remote-tracking branch 'upstream/master' into 487_new_test
2017-03-31 14:29:19 -04:00
Jonathan Barratt
19799572c9
Merge pull request #499 from Yuego/master
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Migration added
2017-03-31 19:51:58 +07:00
Jonathan Barratt
6deb0caf96
Merge pull request #497 from gwasser/update_es_MX
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Update es_MX translations
2017-03-31 19:37:18 +07:00
Yuego [Home]
5629276050
Migration added
2017-03-26 10:24:32 +04:00
Garret Wassermann
d3c713333d
Update es_MX translations on behalf of @andresf01, for #496
2017-03-17 10:00:37 -04:00
pprolancer
babc7586cf
- issue #493 : internal error 500 on save query
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https://github.com/django-helpdesk/django-helpdesk/issues/493
2017-03-12 19:58:57 +03:30
Yuego [Home]
d8ff278697
Russian translation update
2017-03-08 23:05:26 +04:00
Yuego [Home]
dfdb12e354
Fix link translation
2017-03-08 23:01:31 +04:00
Garret Wassermann
6fec1015c3
Work in progress on unicode chars
2017-02-15 18:51:20 -05:00
Michael Huang
b263b22cca
Wrap message.encode() in conditional for Python 2
2017-02-14 14:58:16 -08:00
Michael Huang
f16a196c69
Fix logout URL
2017-02-14 14:38:48 -08:00
Michael Huang
dc851fc557
Force message to be unicode to avoid encoding issues
2017-02-14 12:34:53 -08:00
Garret Wassermann
2164c3bc4d
Change queue permission_name from 50 chars to 72 chars ( #484 )
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* Change queue permission_name from 50 chars to 72 chars to accomodate slug + prepended text, to resolve #483
2017-02-12 17:33:53 +07:00
Jonathan Barratt
fe92880928
do not throw exceptions for invalid/non-UTF8 IMAP content
2017-01-14 01:25:43 +07:00
Jonathan Barratt
b5feeb7ee9
Make SOCKS-proxy support global for all queues under Py3
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Python 2 retains per-queue SOCKS-proxy support, but this is simplest fix until someone needs it for Python 3.
2017-01-14 01:25:17 +07:00
Alex Seeholzer
a2315eb0c4
added pep8 fix and missing migration
2017-01-13 17:39:56 +01:00
Alex Seeholzer
645f196848
Added tests covering the usersettings_helpdesk occurrences
2017-01-13 17:37:10 +01:00
Alex Seeholzer
4e018db5a6
Added unique related_name “usersetttings_helpdesk” for the one-to-one relation to User in UserSettings.
2017-01-13 15:22:41 +01:00
Jonathan Barratt
2f66c50320
Make helpdesk work in apps with their own queue models
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To avoid returning multiple content types when creating custom permissions, use ContentType.objects.get_for_model to lookup the content type for helpdesk.models.queue.
2017-01-13 17:52:29 +07:00
User
787c3aa4f5
make old subject_part pretty
2017-01-09 00:30:36 +01:00
User
b7baf2bf56
fix for error:BadHeaderError: Header values can't contain newlines when running get_email. caused by subject_part being repeated, but second time doesnt strip newlines
2017-01-08 18:52:24 +01:00
Jonathan Barratt
8a2e6c087e
hotfix for #470 : datatables error on empty ticket list
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handle the no tickets match query case with js rather than python for DataTables compatibility
2017-01-03 00:42:12 +07:00
Pawel M
8f751691a4
whitespace removed
2016-12-16 10:38:15 +01:00
Pawel M
97b3444a92
if files condition restored
2016-12-16 10:36:00 +01:00
Pawel M
fc0ae58420
lib as reduxionist + read binary mode
2016-12-16 10:30:50 +01:00
Garret Wassermann
3c6b522464
Fix form end tag placement, and remove duplicate unstyled query box
2016-12-13 23:45:43 -05:00
Pawel M
df7920cd2e
missing imports added
2016-12-14 00:04:38 +01:00
Pawel M
3a372fbcb4
White space removed
2016-12-13 23:40:36 +01:00
Pawel M
f5b68772cf
Downloaded attachment was not decoded and additionally encoded by default django method (its size after download is bigger than originally attached file). This is the reason why it is illegible
2016-12-13 23:31:26 +01:00
Pawel M
9939f62ebd
Attachement should be readed in binary mode ... and attached as payload (regarding docs)
2016-12-13 23:28:16 +01:00
Pawel M
e7c4131ed7
Attachement should be readed in binary mode ... and attached as payload (regarding docs)
2016-12-13 22:43:14 +01:00
Jonathan Barratt
8dbd54ac16
stop corrupting binary attachments when delivering them by email
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We accomplish this by attching files to out-bound mail diffrently
depending on the versino of Python in effect. In Py2 we can read
the files ourseles and the standard library will still
be able to use the text we pass as if it were bytes. Under Py3,
however, email.message will complain if it doesn't get to decode
the bytes itself, so instead of attaching the contents directly
we just pass the path to the file as a string instead. Unfortunately,
Django 1.8 does not work with this Python 3 approach, due to its
not yet having reverted to the newly improved standard library's
mail-message implementation, and thus requiring us to know more
about the character-encoding/mimetype of the attachment than I've
been able to gather cleanly by this point.
2016-12-13 19:41:13 +07:00
